I had a great experience with Emmers online service. Everything was smooth, quick, and very professional. Their support team responded promptly and clearly, and I got the help I needed without any del... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently had my saddle checked by Emmers and Erreplus Saddles , and I couldn’t be happier with the service .They were incredibly helpful and professional. They took the time to really assess what my... See more
Company replied
Very quick delivery, many available sizes, made it very easy for me to find boots seeing as I have a weirdly proportioned foot. The boots came in Greta condition and fitted perfectly!
Company replied
The jacket was delivered fast! Samshield michaela jacket seems to be warm and great with wet and cold weather. The only thing is, that one of the hood snap buttons broke, while trying to open the... See more
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Company details
About Emmers Equestrian
Written by the company
Emmers Equestrian can be described as equestrian heaven for horse riders worldwide since 1983.
Their 3 stores and online shop are equipped with the largest stock in equestrian luxury brands, a customer-friendly service and the most professional support.
Other customers say: “Emmers can be described as a must-visit theme park for equestrians... Like when you tour the Paris region, the Eiffel tower is on the itinerary, just like Disneyland."
Their 3 stores and online shop are equipped with the largest stock in equestrian luxury brands, a customer-friendly service and the most professional support.
Other customers say: “Emmers can be described as a must-visit theme park for equestrians... Like when you tour the Paris region, the Eiffel tower is on the itinerary, just like Disneyland."
Contact info
Bernard Kempplein 23, 3930, Hamont, Belgium
- +32(0)11 664 773
- hello@emmers.eu
- emmers.eu
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Emmers Equestrian
Thank you for your great review! We're delighted to hear that you appreciated our quick response and efficient service. Looking forward to assisting you again!
Senna - Emmers Equestrian
Quality, Variety , Speed!!
February 5, 2025
Reply from Emmers Equestrian
Thank you for your kind review! We're happy to hear you appreciated our quick response and service. Looking forward to assisting you again!
Senna - Emmers Equestrian
Quick delivery in very good conditions
February 7, 2025
Reply from Emmers Equestrian
Thank you for your review! We're glad to hear your order arrived quickly and in perfect condition. Hope to see you again soon!
Senna - Emmers Equestrian
Reply from Emmers Equestrian
Thank you for your review! We're glad to hear you had an easy ordering experience, fast delivery, and love our products. Hope to see you again soon!
Senna - Emmers Equestrian
Very quick transport
January 28, 2025
Reply from Emmers Equestrian
Thank you for your review! We're glad to hear that the delivery was very quick. Hope to see you again soon!
Senna - Emmers Equestrian
Easy order and quick delivery
Easy order and quick delivery. Lovely packaging and attention to detail.
January 27, 2025
Reply from Emmers Equestrian
Thank you for your wonderful review! We're happy to hear you had an easy ordering experience and quick delivery. Glad you appreciated the packaging and attention to detail!
Senna - Emmers Equestrian
Amazing
Amazing
All your products are really amazing and the staff are doing great job
January 19, 2025
Reply from Emmers Equestrian
Thank you for your wonderful review! We're so happy to hear you love our products and appreciate our team’s effort. We look forward to welcoming you again!
Senna - Emmers Equestrian
Reply from Emmers Equestrian
Thank you for your review! We're glad to hear your order arrived quickly. We truly appreciate your recommendation!
Senna - Emmers Equestrian
Reply from Emmers Equestrian
Thank you for your review! We're glad everything was perfect for you. Hope to see you again soon!
Senna - Emmers Equestrian
They had the product I needed and they…
They had the product I needed and they shipped very fast USA.. shipping is a little expensive.. but it’s not their fault..
January 13, 2025
Reply from Emmers Equestrian
Thank you for your review! We're happy we had the product you needed and that shipping was fast to the USA. We understand that shipping costs can be high, but we always strive to get your order to you as quickly as possible. Hope to serve you again soon!
Senna - Emmers Equestrian
Reply from Emmers Equestrian
Thank you for your review! We're delighted to hear that everything was perfect, from availability to quality and fast shipping. We look forward to serving you again!
Senna - Emmers Equestrian
Great service
Ordered from Denmark and everything was very well packaged and very quick delivery⭐️⭐️⭐️⭐️⭐️
January 18, 2025
Unprompted review
Reply from Emmers Equestrian
Thank you for your kind review! We're happy to hear that your order to Denmark arrived quickly and was well-packaged. Enjoy your purchase, and we hope to see you again soon!
Senna - Emmers Equestrian
Reply from Emmers Equestrian
Thank you for your review! We're thrilled to hear you’re happy with our products and speedy shipping. Hope to see you again soon!
Senna - Emmers Equestrian
Picture was a full a bridle and the…
Picture was a full a bridle and the item was only a noseband totally confusing and misleading
December 31, 2024
Reply from Emmers Equestrian
Thank you for your feedback. We always strive to present our products as clearly as possible on our website. In this particular case, the noseband was fully visible in the product image, and the bridle itself was less prominently featured. Additionally, the product title clearly states that it is only a noseband.
We understand how this could be confusing, and we truly appreciate you bringing it to our attention. Our sincere apologies for the inconvenience.
Your feedback is valuable to us, and we will certainly take it into account for future product listings.
If there’s anything else we can assist you with, please don’t hesitate to contact our customer service team at hello@emmers.eu or +32 (0)11 664 773.
Kind regards,
Nina - Emmers Equestrian
I ordered more than a week ago and…
I ordered more than a week ago and still did not get a tracking number
January 2, 2025
Reply from Emmers Equestrian
Thank you so much for leaving a review. We truly appreciate your feedback! We always do our best to ship orders as quickly as possible, but since our stock is spread across three different stores, it can sometimes take a bit longer to fulfill orders. We sincerely apologize for the delay and any inconvenience this may have caused.
We’re glad to see that your package has arrived and hope you enjoy your purchases! Once again, we apologize for the delay and any inconvenience. We’ll continue to work hard to ensure that your future orders are processed as quickly as possible.
Thank you again for your understanding!
Kind regards,
Nina - Emmers Equestrian
Trusted site.
December 23, 2024
Reply from Emmers Equestrian
Thank you for your trust and support! We're happy to hear you feel confident shopping with us.
Senna - Emmers Equestrian
Reply from Emmers Equestrian
Merci beaucoup pour votre avis ! Nous sommes ravis que vous soyez super contente. À bientôt !
Senna - Emmers Equestrian
It was an easy and well guided order
December 29, 2024
Reply from Emmers Equestrian
Thank you for your review! We're glad to hear the ordering process was smooth and well-guided. We hope to assist you again soon!
Senna - Emmers Equestrian
Still not delivered.
December 29, 2024
Reply from Emmers Equestrian
Bedankt dat u de moeite heeft genomen een review te schrijven. Het spijt ons enorm dat het zo lang heeft geduurd voordat uw bestelling werd geleverd. Dit heeft deels te maken gehad met de feestdagen en de extreme vertragingen die we toen ervaren hebben. We zijn blij te horen dat u het pakket inmiddels heeft ontvangen en hopen dat u veel plezier beleeft aan uw aankopen.
Onze oprechte excuses voor het ongemak en de vertraging. We doen ons uiterste best om bestellingen in de toekomst zo snel mogelijk te versturen en hopen u de volgende keer een snellere levering te kunnen bieden.
Met vriendelijke groet,
Nina - Emmers Equestrian
Reply from Emmers Equestrian
Thank you for your fantastic feedback! We're thrilled to hear that the quality, delivery, and communication met your expectations. We look forward to serving you again anytime!
Senna - Emmers Equestrian
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