Emotive Reviews 128

Great Customer support!

Emotive has made it very easy to reach out to our SMS list with great segmenting options, awesome support (who will even write your texts for you), & an intuitive user interface. When Emotive created its own pop-up for gathering phone numbers and email addresses from customers, JC and the support team took care of the entire migration for us. This is definitely a good option for businesses using SMS marketing.

Easy to use ans aways available to
Answer any questions we have regarding the sms service

not happy with the service they overcharged u on fees. You spend less and get hit with outrageous carrier and processing fees but when you spend more its almost the same makes no sense what so ever. i would get all ur money back!

We have been partnering with Emotive for our SMS marketing needs for several years now, and our experience has been nothing short of exceptional. Emotive has proven to be a very reliable and effective partner, seamlessly integrating into our marketing strategy with minimal effort required on our end.

Their platform works efficiently in the background, allowing us to focus on other aspects of our business while they handle our SMS campaigns with precision. The ease of management and the outstanding support from their team have made our collaboration smooth and productive.

I highly recommend Emotive for anyone looking for a dependable and efficient SMS marketing solution. They have consistently delivered great results for us, making them an invaluable part of our marketing efforts.

Emotive has been great at working with us to ensure we are happy with the results. JC Fajardo has been very hands on with the process, making great implementation and broadcast ideas. We highly recommend emotive for sms marketing.

The Emotive team has truly exceeded our expectations with their high-touch customer experience. As a smaller brand, we often feel as though we are navigating a vast and complex landscape, but Emotive has made the journey incredibly smooth and reassuring. From the very first interaction, we've felt fully guided and supported every step of the way. Their team is not only extremely knowledgeable but also genuinely invested in our success. The platform itself is remarkably intuitive and user-friendly, making it easy to integrate into our workflow. We're thrilled to be working with Emotive and highly recommend their services to any brand looking for exceptional support, expertise, and results!

Incredible experience working with emotive. Supportive staff and seamless integration

We have been using Emotive for our SMS campaigns for over two years. They are a great company to work with and their customer service is fantastic. The platform is always reliable, and the customer service reps are always helping with suggestions on how to improve campaign performance (they are also very easy to reach). Their analytics are easy to follow and shows exactly how each campaign is doing. Cost is competitive or better than other SMS companies. We are a large company that sends over 100 SMS message a month, and have always had great results with Emotive. Would definitely recommend Emotive to anyone who wants to increase their SMS campaign ROI, and relies on great service.

they continue to spam sms text me every day. very annoying. will be reporting to FTC and whatever other places I can.

We couldn't be happier with the services provided by Emotive! Their SMS platform is user-friendly and incredibly effective for our marketing campaigns. Jun and Nikki have been fantastic to work with; anytime I need assistance, they are quick to provide updates.

Recently, we observed a significant increase in conversions and engagement for Prime Day—a busy sale day for many. Our SMS campaign was an excellent way to reach our customers more quickly and effectively. Highly recommend for any business looking to boost their SMS marketing strategy!

JC our Customer Success Manager is the best. Always quick to respond and sends helpful ideas to help grow our community.

Great service, the best part I liked is to have strong support system that reduces your work load to great extent so we can focus on decision makings and other important tasks.

Emotive is by far my favorite SMS platform...and I have tried them all! They have an incredible integration with Shopify that allows us to seamlessly collect leads from popups and push them into our Shopify. Their UI is so easy to use and they have tons of templates that you can pull from. They also have a great Slack community where you can connect with other users and get helpful tips and tricks. The list goes on and on with this company. I can't suggest them enough!!

JC @Emotive has been terrific! Always available when asked to connect and help. Very Happy!

We have been working with Emotive for two years and believe we hit it right with our new Customer Success Manager. The sky is the limit with JC for sure. Thanks so much for the effort. Keep up the good work!

Great customer support both on the technical side and also on the creative side. Very quick response time on any troubleshooting!

The team at Emotive worked with me until we arrived at exactly what we needed for our promotional event. Easy, efficient, and personable.

JC has been so incredibly helpful throughout our process with emotive. We are newer to the platform, but it has been so great working with someone that truly cares so passionately about their job. JC has gone above and beyond when it comes to creating new ideas to help our business grow. We truly appreciate it so much!

The support team were very helpful and patient. We had a few sudden changes during the setup but they were very willing to support us whenever possible, thanks MJ, Wil, Ben and are very willing to work with their other teams in the future.