I have been searching for a way to purchase gifts for family in Australia from the US, where I live. I was delighted to find you. I chose a 4 star review since my father has not received his champa... See more
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Australia's home of champagne, Emperor Champagne has 250+ cuvées - for all tastes and budgets. Find the perfect champagne for your next gift, occasion or just to enjoy at EmperorChampagne.com.au. Free standard shipping over $200. Mainstream brands to growers. Ideal for gifting as luxury packaging comes as standard.
Contact info
Unit 6, 18 George Street, 3191, Sandringham, Australia
- 1800 242 672
- Support@emperorchampagne.com.au
- emperorchampagne.com.au
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 30% of negative reviews
Typically replies within 2 weeks
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Love the champagne tulips
Love the champagne tulips, they work wonderfully. Was kept up to date on the delivery, will be utilising Emperor again for more purchases.
The only place to buy Champagne
The product knowledge of Champagne as well as the history of each and every brand is phenomenal!! The shipping and service was exceptional!!
Exquisite Gift and Exceptional Personal Service
A last minute Christmas gift and I was so concerned the Champagne Sword wouldn't arrive on time. Such a wonderful buying experience as every effort was made to ensure my order was couriered without a moment's delay. An absolute pleasure to be treated this well particularly as this was the height of the retail selling period when everyone was stretched to the limit. I've now joined the Emperor's Club as a result of this unforgettable buying experience. To top it off, the Sword was beautifully boxed and was such an exquisite gift.
Amazing Customer Service
Called with an urgent delivery with no lead time but Emperor got my orders out to our clients within the deadline and went above & beyond to ensure our gift requirements were taken care of. Very grateful for their help!
Delivery in 1 business day not realistic - our gift wasn't received even after 3-5 business days
Paid more to have one bottle delivered the following business day only to be delivered with orders I didn't have to pay more for standard shipping. Order status are also difficult to understand, need to follow up to the people we sent it to if they received the item
I ordered champagne and paid for it
I ordered champagne and paid for it. I received a text saying it wasn't available. I asked for a call and am still waiting. I paid nearly $2,000!!!!!!!!!!!

Reply from Emperor Champagne
Easy ordering and quick delivery
Easy ordering and quick delivery. Bought for friends and they said they enjoyed it.

Reply from Emperor Champagne
Fantastic service
Superfast shipping and beautiful Champagne. I’ll definitely buy from Emperor again.
My Client Ken still hasn’t receive his…
My Client Ken still hasn’t receive his champagne gift when I ordered it 10days out from Christmas
I haven’t received any correspondence regards to when’s it’s being delivered and not even sure where the gift is?
My order has not yet arrived
My order has not yet arrived. It was due for delivery the 16 December and did not arrive in time for Christmas. A bit previous with asking for a review
I did not get a confirmation email that…
I did not get a confirmation email that the champagne I purchased actually arrived at its destination?
I must thank Liezel for arranging the…
I must thank Liezel for arranging the delivery of two Christmas orders which arrived without delay. Both recipients were delighted and I look forward to being kept up to date on any future special offers.
Great range -from the known icons to boutique access…
Great range on offer from the known icons to the boutique producers.
Very happy with price and delivery.
Great Service
Emperor Champagne arranged delivery of…
Emperor Champagne arranged delivery of champagne to a Melbourne hotel for me. All went to plan and was delivered on time.
Excellent service
Excellent service, great range of exquisite champagne.
Friendly and easy to order on line with delivery on time.
Just a completely frictionless…
Just a completely frictionless experience once again with Emperor
Great service as always
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