Empire Academy of Aesthetics Reviews 

359
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, professional, and highly knowledgeable, creating a welcoming and supportive atmosphere. Many people highlight the encouraging environment, which helps them feel at ease and confident throughout their learning journey. The training provided is consistently noted for its depth, practical hands-on experience, and comprehensive coverage of theory, ensuring everything is clearly understood. This approach ensures that individuals gain the necessary skills and confidence to succeed, with many expressing intentions to return for further development.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, knowledge,... See more

Service

Users describe positive interactions with service, with many reviewers expressing satisfaction with various... See more

User experience

Clients share positive opinions on user experience, highlighting the knowledgeable and approachable tutors... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at Empire were super friendly and I am so grateful for my trainer Adele! She was level headed, grounded, relatable and explained everything professionally yet simple and gave multiple options... See more

Rated 5 out of 5 stars

Nicole is an amazing tutor! ✨ She has such a calm and supportive way of teaching that makes everything feel easy to understand. She explains things so clearly, and without even realising it I’ve grown... See more

Rated 5 out of 5 stars

Another training course completed at Empire in Liverpool. Mark (Specialist Paramedic Practitioner) and owner of Sapphire Medispa and I had the lovely Lydia who explained so much and in great detail. A... See more

Rated 5 out of 5 stars

I’ve completed several courses with Empire. The tutors I’ve had Edel, Rachel, Hannah, Nicole and Aisha are all very professional, supportive and have a wealth of knowledge and skills. The wonderful la... See more


Company details

  1. Training Centre

Written by the company

Empire Academy of Aesthetics. The UK's #1 training academy for Aesthetics. We offer in depth, high quality training in 5* facilities. Our 3 amazing academies are based in the north west of England in Chester, Liverpool & Warrington. We have over 15 amazing CPD accredited & internationally recognised courses available for our students to start out in their own Aesthetics journey. Join us today on our Pathway to Aesthetics course which has helped thousands of students start their own career in Aesthetics.


Contact info

4.8

Excellent

TrustScore 5 out of 5

359 reviews

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4.8

All reviews

(359)

43 reviews in the last 12 months

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Rated 1 out of 5 stars

This company leads irish clents up the…

This company leads irish clients up the garden path. I'm.in a group of irish girls who trained here after being told we would be grand in ireland and we would get insured for all treatments. This is NOT TRUE!!! we are all very disappointed, we've been led up the garden path. Solicitor letters have been sent. Don't buy the lies.
*** updated reply**
Yes I left a good review when I finished my training this was because I was completely new to the industry and didn't actually realise how bad it was till I left and started speaking to other practitioners... we all soon realised how bad it was .
I did one side of the face when doing naso lines on one client and on two others a did one half of their lips and I was given a certificate for this ...shocking really , if you havnt got the models you should be offered another day to come when there are models... not given a certificate when you haven't even completed a full treatment. I've had to go and do some more training elsewhere.
Empire clearly know the rules and regulations of Ireland and should have told us , wether we researched ourselves or not you should still be told what you will legally be able to do .. I message the mnager before going over to empire to see if I'd get insured to do botox as a non medic and I was told yes, when that wasn't true at all and they would have known that . They just want your money 💰
They read through stuff about emergency situations but don't physicaly show you. Honestly I would go elsewhere to train to anyone thinking of going . trainers that have worked there and left will tell you the same...

The managers name was Natalie and I have the messages in my phone , I asked her specifically , I said even as a non medic? I'm.not a nurse or doctor?.. and she said yes. The trainers were all lovely I have nothing bad to say about them personally it's just overall how the place was run that was bad.

March 22, 2023
Unprompted review
Empire Academy of Aesthetics logo

Reply from Empire Academy of Aesthetics

Hi Edel,

Sorry to hear about your experience at Empire considering previously you gave us a 5 star review.
Can we ask what manager advised you about the Botox insurance for ROI?
We do now have a new management team in place which we are certain would not offer this advice.
If you could leave the managers name and maybe the previous trainers you mention, we can then give you a explanation of what happened here.

Empire won’t accept any staff giving false information to students. This added with the level of tutor standards is one of the reason our reviews are mostly outstanding.
And just to let you know that we have have been acting legally behind the scenes regarding previous management and tutors who worked at Empire.

Defamation causing loss of earnings as well as the mentioned contacting our students illegally has resulted in legal action that is continuing.

Just to let you know, this review you have given will also be used as a source of evidence as you mention previous management and tutors. We have the emails and booking evidence to back this up.

Having said all of the above we would like to speak to you regarding this matter and would like to understand why you were given the incorrect information as it’s something we strongly adhere to. We are 100% sure all the current staff strongly agree and would never falsely sell courses to anyone.

Please get in touch via email admin@empirebeautyaesthetics.co.uk

Rated 5 out of 5 stars

All the staff were fantastic & more…

All the staff were fantastic & more than happy to share all their years of experience. Rachel went even further giving up her one day to accommodate myself on a Sunday,Definitely feel confident going forward I genuinely loved every minute of all the courses & would highly recommend Warrington for training.

March 3, 2024
Unprompted review
Rated 5 out of 5 stars

Completed the pathway to injectables

Completed the pathway to injectables. Absolutely loved the training from start to finish!
I have learnt so much and feel confident to complete all treatments.
The girls were amazing and so knowledgeable, answering any questions we had. Big thank you to Hannah, Steph, Aisha, Edele and Laura, they’re all so knowledgeable, helpful & approachable.
Can’t wait to do some more training with you all :) Sarah X

February 19, 2024
Unprompted review
Rated 5 out of 5 stars

Pathway to Aesthetics Training at Empire

Last week, I completed the Pathway course at Liverpool. This course was amazing, I have learned so much in the 6 days I spent at the Academy. Danielle our Tutor was the best, she is so knowledgeable and skilled in what she does, she answered all of my questions and there were many and I cannot thank her enough. All of the other staff members were friendly and welcoming, everyone made you feel at ease and the knowledge I have gained from this course is amazing. Steph was great too, she taught us on our last day and again, a really knowledgeable tutor who made us feel at ease. If anyone is looking to train in Aesthetics then Empire is definitely the best and without a doubt, I will be returning for more training in the future.

February 12, 2024
Unprompted review
Empire Academy of Aesthetics logo

Reply from Empire Academy of Aesthetics

Hi Laura,

Thank you so much for your lovely review.
We are so glad to hear you had a great time on your training course and gained a lot of skills to take away to create your own business!

If you have any questions please let us know and we can't wait to welcome you again soon!

Many thanks
Team Empire!

Rated 5 out of 5 stars

Highly Recommend!

Had a 3 day course at Empire in warrington and Nicole was absolutely amazing! I’ve learnt so much a feel so confident in opening up my own clinic now! A huge thank you to everyone at empire and again thank you Nicole for being such a great teacher.

February 12, 2024
Unprompted review
Rated 5 out of 5 stars

I am completing a pathways to…

I am completing a pathways to aesthetics course at Empire. I had Nicole for the first few days & absolutely loved her teaching technique and skills. Very patient and made sure everything was described in detail to be easily understood. I will be returning to book further courses with Nicole in the future. Thankyou so much for everything x

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

Empire is great

Empire is great! We had Nicole training us for the first part and she has the most amazing teaching skills. Learnt so much already and booked on for another course with Nicole in a months time. Recommend Empire and Nicole to everyone!!

February 12, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience!

Just completed the pathway to aesthetics course in Chester and I must say I was really pleased! Empire Academy was the right choice, very welcoming and professional. I had the lovely Edel as tutor and she was amazing. Her knowledge and patience and teaching skills were top notch and want to thank her for making the week easier. I will definitely be returning to complete some more training!! Many thanks, Maria x

February 10, 2024
Unprompted review
Rated 5 out of 5 stars

Aesthetics training course

I came to the Warrington branch to do a pathway to aesthetics course along with some extras. From the moment I entered the building the entire team were so welcoming and reassuring. I had the luxury of being on a 1-1 with Rachel, who went above and beyond to make sure I was comfortable and confident at all times. Nothing was ever to much for Rachel. The course is absolutely amazing and teaches you absolutely every little detail you’re going to need to know in order to achieve great results for your new path! I won’t go anywhere else for courses in aesthetics going forward. Thank you to the entire team, and especially Rachel for truly helping me to achieve this! You have all been amazing!

February 12, 2024
Unprompted review
Rated 5 out of 5 stars

Wow!!!

Wow! I’m so glad I choose to do aesthetics in empire! The whole team are absolutely incredible! I was so so nervous at first but then I landed with EDEL my tutor a total Gem! I’m so glad I came across such a helpful and supportive tutor! Even after completing course she’s there to help!!! I’d like to say thank you so much!! And jasmine the manager is amazing! So helpful and understanding. Aysha and Kate were also great in the course! So friendly and easy to communicate with. They explained everything in depth and they made sure everyone was comfortable and understood everything. I’ll definitely be bk! Edel thank you once again lots of love tuba x

February 5, 2024
Unprompted review
Rated 5 out of 5 stars

Pathway course...

So I have just completed a pathway Course (Chester), alongside some extra days of training. I searched for a reputable training academy for while, was referred here and after looking at their reviews I decided to book with them.

Pathways course week. I was very stressed, the theory is an awful lot to take in but it was explained really really well and thorough by the tutors.
Practicals were a lot of fun. Had multiple models for each person on the course. (Which was only 4 of us in total, which is ace).
I never felt rushed, if I wanted to stop to ask any questions as to the technique or just because I was nervous, the tutors were really reassuring and I felt safe doing what I was doing.
First week flew by and I returned back the following week to complete my additional course.

The teaching provided I felt was very very good. Not rushed and very in-depth.

The biggest asset I think to Empire, is the teaching staff! They absolutely made the training for me.
Massive thank you to, Katie, Hannah, Nicole, Steph Aesha and Edel. You were all amazing, thank you!

For anyone who has been looking around for a training academy, this is the one.

January 29, 2024
Unprompted review
Rated 5 out of 5 stars

Thankyou Empire (Chester)

I have just completed my Basic Dermal Filler & Advanced Botox course at Empire Chester!
This experience was second to none, I could not recommend enough.
All of the girls were so friendly & helpful where needed. A huge shoutout to Edel, whose knowledge and skills are absolutely unspoken for. I had the opportunity to work on multiple models & really build my confidence. It was the perfect ratio between theory & practical, and every day ran so smoothly.
I am already looking at what courses I can book next with Empire, I will definitely be back!

February 6, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID

Shambles of an academy completed courses here and had to go redo them all else where, they didn’t have models for us and we had to come back twice to complete lip practical,everything was so rushed and the practical we did have we only had one model then received a certificate, I left unconfident and concerned and had to pay another academy to redo it all again, I was bombarded for money when I enquired about course then when I paid I didn’t receive all my manuals in full, at that the manuals are out dated and old, the tutors waited about in reception 1 hour after course began and days finished short. I feel ashamed I fell for there low prices and I guess the service they provide reflects on why its so cheap. AVOID THIS PLACE

August 21, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing team!

I recently completed the pathway to aesthetics course at Chester. All tutors were very professional. They offer advice and support after completing your training too!
I’m looking forward to booking onto more courses soon.
Thanks to all the team 😊 x

February 7, 2024
Unprompted review
Rated 5 out of 5 stars

Training with Nicole is a PRIVILEGE!

I have done quite a few courses now with Empire because of Nicole. Since the very first course I took with Nicole she just went above and beyond to reassure me I was making the right transition with my nursing career. She is a very patient educator who doesn’t belittle her students, in a room full of different career backgrounds Nicole is able to deliver training in a way that everyone understands and to an exceptional standard. Nicole’s knowledge is just simply impressive and as I build my portfolio and practice I have continued to tap into that through direct communication with her. Empire is exceptional in that during training at the academy there is plenty and varied models to help students put theory to practice an experience I absolutely love and it adds so much value to the courses. Another exceptional aspect to Empire are Practioner days which I am looking forward to so I get to shadow my favourite trainers at Warrington, yes I have favourites 🤭 xX

February 3, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Tutors

I’ve just come back from Warrington and Liverpool Empire Academy after doing my pathway and some little extras ..
I just don’t know how to thank these amazing talented girls enough ! 🥹♥️
I’ve been putting off doing my pathway for the last 3 years really doubting my self , but I decided to just go for it , and it’s the best decision I’ve ever made..

The Tutors Nicole , Emma and Hannah are just the best, really made the whole experience so enjoyable , talking to us like there friends , but also filling us with so much knowledge and sharing there own top tips and support

Honestly girls your all amazing
Can’t wait to come back and learn more

February 5, 2024
Unprompted review
Rated 5 out of 5 stars

Emma and Lip Masterclass 💋 ⭐️⭐️⭐️⭐️⭐️

My 2nd time at Empire Liverpool and they never dissapoint 😁 Emma was absolutely fantastic. She truly knows how to pass her knowledge on to her students and nothing seems to be a problem for her. Throughout the day she's kept giving us extra advice and tips on absolutely everything 🥰 I had a fantastic experience!!! THANK YOU EMMA AND Team Empire ❤️

February 4, 2024
Unprompted review

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