Empire Academy of Aesthetics Reviews 

356
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, professional, and highly knowledgeable, creating a welcoming and supportive atmosphere. Many people highlight the encouraging environment, which helps them feel at ease and confident throughout their learning journey. The training provided is consistently noted for its depth, practical hands-on experience, and comprehensive coverage of theory, ensuring everything is clearly understood. This approach ensures that individuals gain the necessary skills and confidence to succeed, with many expressing intentions to return for further development.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, knowledge,... See more

Service

Users describe positive interactions with service, with many reviewers expressing satisfaction with various... See more

User experience

Clients share positive opinions on user experience, highlighting the knowledgeable and approachable tutors... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at Empire were super friendly and I am so grateful for my trainer Adele! She was level headed, grounded, relatable and explained everything professionally yet simple and gave multiple options... See more

Rated 5 out of 5 stars

Nicole is an amazing tutor! ✨ She has such a calm and supportive way of teaching that makes everything feel easy to understand. She explains things so clearly, and without even realising it I’ve grown... See more

Rated 5 out of 5 stars

Another training course completed at Empire in Liverpool. Mark (Specialist Paramedic Practitioner) and owner of Sapphire Medispa and I had the lovely Lydia who explained so much and in great detail. A... See more

Rated 5 out of 5 stars

I’ve completed several courses with Empire. The tutors I’ve had Edel, Rachel, Hannah, Nicole and Aisha are all very professional, supportive and have a wealth of knowledge and skills. The wonderful la... See more


Company details

  1. Training Centre

Written by the company

Empire Academy of Aesthetics. The UK's #1 training academy for Aesthetics. We offer in depth, high quality training in 5* facilities. Our 3 amazing academies are based in the north west of England in Chester, Liverpool & Warrington. We have over 15 amazing CPD accredited & internationally recognised courses available for our students to start out in their own Aesthetics journey. Join us today on our Pathway to Aesthetics course which has helped thousands of students start their own career in Aesthetics.


Contact info

4.8

Excellent

TrustScore 5 out of 5

356 reviews

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No recent history of asking for reviews

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4.8

All reviews

(356)

40 reviews in the last 12 months

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Rated 5 out of 5 stars

I have been going to empire for…

I have been going to empire for treatments since they started. I have been to the Chester one and also Speke. Treatments are always done with the teachers there and under their supervision. The prices are good and the staff are very friendly and you can also nip in and ask for one of the tutors for a consultation if unsure what treatments to have.

March 19, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous ✨✨✨

Fabulous team! Extremely talented and super knowledgeable, clinic is immaculate and every care is taken to ensure all clients are safe and happy with any treatment, highly recommend ✨✨✨

February 19, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Staff are always so helpful and friendly as soon as you walk in, the tutoring team are so knowledgeable about all treatments and give sound advice and encourage students with every step of the treatment. Highly recommended!!

January 9, 2024
Unprompted review
Rated 5 out of 5 stars

Empire is a truly great place to have…

Empire is a truly great place to have all aesthetic treatments done, I’ve been a client/model for a couple of years and always love visiting the academy, the tutors are amazing and are very professional in every aspect when teaching and looking after trainees. Can’t praise the academy enough the girls are great and very friendly 🥰 Jasmine and her team are fabulous 🙌

January 20, 2024
Unprompted review
Rated 5 out of 5 stars

“Model” review

I have been coming to Empire (as a “model”) for some time now. I always feel in completely safe hands. The tutors are professional and oversee the students carry out the training. I have full confidence in the team at Empire, insomuch I recommend to all my friends. I’ve never had a negative experience with any of the treatments and the aftercare information provided is amazing. Very happy and returning customer.

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant Experience

Great training experience and Edel was simply amazing. Edel made me feel so confident when I had completed the training and along with my trainer there is a fantastic team who are at the ready to support you post-training…..great company 💛

October 27, 2023
Unprompted review
Rated 5 out of 5 stars

Top marks for professionalism

I love attending the clinics they run here. Everyone is so professional and puts your mind at ease in a relaxing environment . Personally I wouldn’t go anywhere else for my treatments

March 7, 2024
Unprompted review
Rated 1 out of 5 stars

This company is a disgrace

This company is a disgrace for training,
Sent a YouTube video to cover how to do dissolving, which is absolutely appalling if in an emergency how can 0 hands on experience help?

I done pathways, basics & advanced filler & skin boosters

I done half a naso, 1 set of lips, no cheeks no chin and one side of the jaw, and then handed a certificate to say I can do it all? How can they qualify anyone with injectables with no hands on expierence and even when it is, very little.

As for skin boosters they didn’t explain any difference in which types could be meso or bap techniques,
I done no facial meso , half a face with bap and 3 injections of lumi eyes,

They sell you a dream with loads of young girls knowing no better especially, which keeps there business coming back

July 19, 2023
Unprompted review
Empire Academy of Aesthetics logo

Reply from Empire Academy of Aesthetics

Hi Shannon,

Thank you for your feedback - we take all feedback seriously as it helps is to grow as a business.
Please can you email us on admin@empirebeautyaesthetics.co.uk with more information as this will need a serious investigation as this is not Empire Standard.

I can see you trained July 2023 and wish this was brought to our attention sooner as we could have resolved this for you as we do not allow our students to leave without enough models and not feeling confident.

Can you please email us with
- your exact dates
- your trainer
- the manager on the day
- which clinic you trained at.

I look forward to hearing from you,
Many thanks
Amy

Rated 5 out of 5 stars

Amazing

I initially came to train with Empire last year for my pathway into injectables. Fast forward a year and I've came back for a 2 day 1-1. I had Katie last year for a few days and then for both days this time! She's absolutely amazing she is so thorough, knowledgeable & explains everything in so much detail until you feel confident. I had plenty live models & felt comfortable straight away getting on after my theory. Katie is so easy to get on with and makes your experience so much nicer! I've enjoyed it so much and can't wait to do more. I'd definitely recommend. Thank you.

March 19, 2024
Unprompted review
Rated 5 out of 5 stars

Professional with a genuine passion for Aesthetics

I recently had the pleasure of completing my training at the Empire Academy of Aesthetics in Warrington, and I cannot speak highly enough of my experience. I attended Pathway to Aesthetics Training and am now fully qualified and insured through Insync insurance. From the moment I stepped through the doors, I was greeted with professionalism, warmth, and a genuine passion for aesthetics. The instructors, Nicole Brindley and Hannah Deakin are absolute gems who made my journey educational and enjoyable.

Nicole Brindley's enthusiasm and expertise made each training session a delight. Her energy is infectious, and her ability to convey complex concepts in a clear and engaging manner is truly remarkable. Learning under her guidance was an absolute privilege, and I am grateful for the wealth of knowledge and skills she imparted.

Hannah Deakin's attention to detail and commitment to excellence set the standard for the academy. Her thorough approach ensured that no aspect of the training was overlooked, and her dedication to our success was evident in every lesson. I am incredibly grateful for her guidance throughout my time at Empire Academy of Aesthetics. And there is a great WhatsApp support group for alumni.

I cannot recommend Empire Academy of Aesthetics highly enough. Thanks again, Ladies!

February 26, 2024
Unprompted review
Empire Academy of Aesthetics logo

Reply from Empire Academy of Aesthetics

Hi Clarissa,

Thank you so much for taking the time to leave this lovely review.
We are so happy to hear you had a great time training with us here at Empire with our amazing tutors!

If you have any questions please get in touch and we can't wait to welcome you back!

Many thanks
Team Empire!

Rated 1 out of 5 stars

This company leads irish clents up the…

This company leads irish clients up the garden path. I'm.in a group of irish girls who trained here after being told we would be grand in ireland and we would get insured for all treatments. This is NOT TRUE!!! we are all very disappointed, we've been led up the garden path. Solicitor letters have been sent. Don't buy the lies.
*** updated reply**
Yes I left a good review when I finished my training this was because I was completely new to the industry and didn't actually realise how bad it was till I left and started speaking to other practitioners... we all soon realised how bad it was .
I did one side of the face when doing naso lines on one client and on two others a did one half of their lips and I was given a certificate for this ...shocking really , if you havnt got the models you should be offered another day to come when there are models... not given a certificate when you haven't even completed a full treatment. I've had to go and do some more training elsewhere.
Empire clearly know the rules and regulations of Ireland and should have told us , wether we researched ourselves or not you should still be told what you will legally be able to do .. I message the mnager before going over to empire to see if I'd get insured to do botox as a non medic and I was told yes, when that wasn't true at all and they would have known that . They just want your money 💰
They read through stuff about emergency situations but don't physicaly show you. Honestly I would go elsewhere to train to anyone thinking of going . trainers that have worked there and left will tell you the same...

The managers name was Natalie and I have the messages in my phone , I asked her specifically , I said even as a non medic? I'm.not a nurse or doctor?.. and she said yes. The trainers were all lovely I have nothing bad to say about them personally it's just overall how the place was run that was bad.

March 22, 2023
Unprompted review
Empire Academy of Aesthetics logo

Reply from Empire Academy of Aesthetics

Hi Edel,

Sorry to hear about your experience at Empire considering previously you gave us a 5 star review.
Can we ask what manager advised you about the Botox insurance for ROI?
We do now have a new management team in place which we are certain would not offer this advice.
If you could leave the managers name and maybe the previous trainers you mention, we can then give you a explanation of what happened here.

Empire won’t accept any staff giving false information to students. This added with the level of tutor standards is one of the reason our reviews are mostly outstanding.
And just to let you know that we have have been acting legally behind the scenes regarding previous management and tutors who worked at Empire.

Defamation causing loss of earnings as well as the mentioned contacting our students illegally has resulted in legal action that is continuing.

Just to let you know, this review you have given will also be used as a source of evidence as you mention previous management and tutors. We have the emails and booking evidence to back this up.

Having said all of the above we would like to speak to you regarding this matter and would like to understand why you were given the incorrect information as it’s something we strongly adhere to. We are 100% sure all the current staff strongly agree and would never falsely sell courses to anyone.

Please get in touch via email admin@empirebeautyaesthetics.co.uk

Rated 5 out of 5 stars

All the staff were fantastic & more…

All the staff were fantastic & more than happy to share all their years of experience. Rachel went even further giving up her one day to accommodate myself on a Sunday,Definitely feel confident going forward I genuinely loved every minute of all the courses & would highly recommend Warrington for training.

March 3, 2024
Unprompted review
Rated 5 out of 5 stars

Completed the pathway to injectables

Completed the pathway to injectables. Absolutely loved the training from start to finish!
I have learnt so much and feel confident to complete all treatments.
The girls were amazing and so knowledgeable, answering any questions we had. Big thank you to Hannah, Steph, Aisha, Edele and Laura, they’re all so knowledgeable, helpful & approachable.
Can’t wait to do some more training with you all :) Sarah X

February 19, 2024
Unprompted review

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