Download O.K and easy to follow. Passcode was not automatically supplied . A.M. request for same by email was answered in P.M. However to activate each item, the demo was unclear and too fast for... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Download O.K and easy to follow. Passcode was not automatically supplied . A.M. request for same by email was answered in P.M. However to activate each item, the demo was unclear and too fast for... See more
Company replied
Buying a game was simple enough but when my step son went to put in his information because he was the one who wanted the game. I was just going to pay for it. It kept saying there was an error so I h... See more
Company replied
the game I purchased from Egaming wouldn't work , after a surprisingly quick response from their tech people it was determined the problem was with my computer not being fast enough for their game to... See more
Company replied
Atrocious customer service. Lied about shipping the item which never happened. Dragged on for over 2 weeks because of unethical business practices.
Company replied
Online Video Games Retailer | PC, Mac, Consoles & More
United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I got my code within 10 minuets and that's all anyone could ask for.
Great service guys see you next time 👍

Reply from EmpireGaming.com
Cheapest price for the product I wanted, instantly delivered code. Seamless and will definitely use again.
Excellent service, whole transaction took less then five minutes.
Fantastic service, I actually had an issue with my key code and couldn’t play the game i had purchased but there team was great and helped me out, turns out my computer wasn’t up to the requirements for the game so they refund me!!!! 10/10 for service and a special thanks to Harry for trying to fix my issues, top man.
Quick and easy purchase. Great service, would recommend
Amazing service! I didn't feel like spending £30 on Sims 3 expansion packs and they had amazing deals, along with other games. Super affordable and quick response time when I had a small concern seeing something I had ordered was out of stock. They emailed me the key shortly afterwards. I would highly recommend them.
I ordered a game Cities Skylines with a great offer, much better then others website, and there was very easy process of downloading it on Steam. The next day I bought expansion with another great discount. Very pleased with the purchase
Excellent service. Wanted to download rollercoaster tycoon 3 from steam but had been removed. I checked out this service and at first was unsure, but found that the licence keys they provide can even activate games removed from steam! 10/10 would use again
1st time using Empire Gaming's services. Easy, instant, secure. Received my steam code moments after placing order. Satisfied customer will be using Empire Gaming again in the future. I would definitely recommend it if you want to save money and time.
I purchased a digital code from this website and it didn't seem to work. Despite me panicking and jumping to conclusions (and threatening them), they dealt with me very well. They explained that the way I used the code was incorrect, offering me a new code or a refund. Absolutely delighted with their customer service and I definitely won't panic next time I buy something from the website.
DIDN'T RECEIVE PURCHASE
Had to access a game via Steam, which wouldn't let me create an account to get it and wouldn't let me get in touch with their support contacts without one. My purchase was therefore locked and I couldn't make any progress to get it, despite being promised an immediate download, and couldn't get Steam to help out.
Empire Gaming had great customer service throughout and worked hard to respond to me and help me reach a fair resolve, I'm happy to give them 5*s as this wasn't really their fault at all and they didn't leave me hanging without a response, even over the weekend. There was an actual person responding via email, not a bot or a program, and that made a real difference to my piece of mind.
I would not hesitate to either recommend or even use again (if they promise not to send the game via Steam) as I find them to be trustworthy and doing their best.
Thanks for all the help Empire.
Customer Service was great apps were real, my fault for misinforming myself
Later :I have gotten my code and I am so happy thanks empire gaming your the best I though this was a scam but it is not would recommend and probably wiill buy more things
Was a sceptic about them at first and checked around for reviews so here's my 2 cents there great if a game says instant delivery they mean it they even include instruction on where to put the code into steam if u need it xcom 2 on pc with dlc for 55 bucks at the time of this review is worth it and now I have another place to go for a pc game sale.
Haven’t had a problem with them no complaints
Bought Manhunt on PC. Received key quickly. Product works.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.