EmpireGaming.com Reviews 

971
TrustScore 2.5 out of 5

2.4

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Rated 3 out of 5 stars

Download O.K and easy to follow. Passcode was not automatically supplied . A.M. request for same by email was answered in P.M. However to activate each item, the demo was unclear and too fast for... See more

Company replied

Rated 3 out of 5 stars

Buying a game was simple enough but when my step son went to put in his information because he was the one who wanted the game. I was just going to pay for it. It kept saying there was an error so I h... See more

Company replied

Rated 3 out of 5 stars

the game I purchased from Egaming wouldn't work , after a surprisingly quick response from their tech people it was determined the problem was with my computer not being fast enough for their game to... See more

Company replied

Rated 1 out of 5 stars

Atrocious customer service. Lied about shipping the item which never happened. Dragged on for over 2 weeks because of unethical business practices.

Company replied

Company details

  1. Gaming service Provider

Written by the company

Online Video Games Retailer | PC, Mac, Consoles & More


Contact info

2.4

Poor

TrustScore 2.5 out of 5

971 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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2.4

All reviews

(971)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

FM2019

FM2019 - purchased easily and received code for game 24 hours later - delighted !!

January 30, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience. Got my key quickly and activated fine on steam. I used PayPal so there was zero risk if it didn't work. I will definitely shop here again.

January 27, 2019
Unprompted review
Rated 5 out of 5 stars

I was extremely skeptical of the…

I was extremely skeptical of the company because the price they were offering a game I wanted was way cheaper then everywhere else. However, after I submitted money through PayPal an email came within seconds of a steam download code and the game worked as if I purchased it directly through steam. Very happy

January 4, 2019
Unprompted review
Rated 5 out of 5 stars

fantastic

Straight forward - Simple file delivery & information supplied outstanding. Thank you.

January 4, 2019
Unprompted review
Rated 5 out of 5 stars

I experienced a software malfunction…

I experienced a software malfunction on my computer which caused a purchased software game to not work as intended.
Empire Gaming actually called my house in the United States from England and also wrote to me to find out how they could offer any help in order to resolve the issue.
On the same day, it was determined that my particular equipment was in conflict with the purchased game software.
Due to the nature of the their online business Empire Gaming made the unusual move to cancel my order in order to satisfy my disappointment.
I commend Empire Gaming Customer Service for their efforts in trying their best to resolve the issue very promptly, professionally and courteously. Thank you Empire Gaming - You are the best !

January 3, 2019
Unprompted review
Rated 5 out of 5 stars

Amazing amazing amazing!!!!!

Was a little nervous about buying from a random website but this one was absolutely fantastic and got it at a third of the price windows wanted for it 😂🤣😂🤣😂 thanks empire gaming I will definitely buy from you guys again

Matthew

January 3, 2019
Unprompted review
Rated 5 out of 5 stars

Good service

Good service, I got my game straight away.
Thank you, and keep up with the sales!!!

January 2, 2019
Unprompted review
Rated 5 out of 5 stars

Was a little anxious purchasing…

Was a little anxious purchasing Microsoft Office Professional online from overseas non-Microsoft site, but is all legit and at great price. Easy purchase process, all auto-email communication is highly professional, and was able to use Paypal for payment.

January 1, 2019
Unprompted review
Rated 3 out of 5 stars

Implementing Emire Gaming Office Suite 2016

Download O.K and easy to follow. Passcode was not automatically supplied . A.M. request for same by email was answered in P.M.

However to activate each item, the demo was unclear and too fast for me to follow. I ended up going to Bell Technical Services for help or to implement for me. I pay a monthly fee of $6 for this service.
.
Two email attempts to get assistance from Empire Gaming on where do I go from here, or typed procedure to implement, resulted in NO REPLY---hence I went to Bell Technical Services for assistance. Filling this this request may have had difficulties do to staffing for the Christmas -New year period 2018.

December 29, 2018
Unprompted review
EmpireGaming.com logo

Reply from EmpireGaming.com

Hello Ronald,

Thanks for reviewing us.

We received several messages from you which we responded to in a timely manner. The emails may have been filtered by your email provider or placed in spam / junk mail.

We have been very active over this festive period and we apologise for the inconvenience caused.

Kind regards,

EG team

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