Updating my review to reflect the response I’ve had to my initial complaint. Customer Service have since contacted me and we have resolved the issue to my satisfaction. Thank you.
Company replied
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See what reviewers are saying
Extremely easy to order online, found my item and completed my order in under 5minutes. order delivered very quickly and quality and price of item was extraordinary good. Extremely happy with my expe... See more
Company replied
Ordered Face Masks. Good quality product, better than other similar products I have bought at a far more competitive price. Next day delivery included as standard in the price Have repurchased sev... See more
Company replied
Ordered disposable face coverings. Fantastic service, arrived much earlier than advised. Would certainly use again. Having spotted a previous review re the number of masks sent and we also discover... See more
Company replied
Company details
- Manufacturer
- Industrial Equipment Supplier
- Laboratory Equipment Supplier
- Material Handling Equipment Supplier
- Plastic Products Supplier
- Steelwork Manufacturer
Information provided by various external sources
Empteezy® is the home of quality engineered spill containment and spill control products and our overriding aim is to help you comply with legislation and implement best practice in connection with your oil and chemical storage needs. With our products tailored to meet industrial, commercial, military, marine and educational settings, we manufacture in excess of 70% of the products available in our portfolio in our own factories, making us well placed to provide you with expert advice on how our products can help you meet UK, EU and International Standards. Empteezy® is the only company within the spill control and spill containment sector to be accredited to ISO 9001, ISO 14001 & ISO 18001 International Standards and uses the vast array of experience it has amassed over the years to provide practical advice over the phone or by email, regular blogs on industry related topics, a web based advice centre and free of charge confidential site assessments.
Contact info
4 Muir Road, EH54 5DR, Livingston, United Kingdom
- 01506 430 309
- advice@empteezy.co.uk
- empteezy.co.uk
Reply from Empteezy
Hi John,
Thank you so much for taking the time to leave us a great review. We value your feedback.
Kind regards,
Natasha
Fast delivery
Fast delivery, with clear instructions on where to deliver clearly written on outside of package ( not inside) like some. Thankyou for that! Good price for masks as well,will buy again.
August 24, 2020
Unprompted review
Reply from Empteezy
Hi Maureen,
Thank you for the amazing feedback on our 4-ply disposable face masks.
Our priority is customer satisfaction and we are ecstatic that we met that mark.
Kind regards,
Natasha
Fast & Efficient Service
Seems a very efficient service. Ordering and paying very straightforward and quick dispatch. Masks not for ‘up close’ medical use but I understand they’re fine for normal day to day use in the community.
August 24, 2020
Unprompted review
Reply from Empteezy
Hi A. Ballantine,
Thank you for the positive review.
I can confirm our 4-ply disposable face masks are now Type I EN14683.
We always aim to provide our customers with the best service and products.
Kind regards
Natasha
First dealings with Empteezy and most…
First dealings with Empteezy and most impressed. Website easy to navigate, delivery very prompt and product exactly as described. I would recommend them every time.
August 24, 2020
Unprompted review
Reply from Empteezy
Hi Trevor,
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
We always aim to provide our customers with the best service and products.
Kind regards,
Natasha
Good service and delivery
August 24, 2020
Unprompted review
Reply from Empteezy
Hi Alan,
Thank you so much for taking the time to leave us a great review. We value your feedback.
Kind regards,
Natasha
First class service
First class service, delivered with the timescale. Product also as described. Would use again.
August 23, 2020
Unprompted review
Reply from Empteezy
Hi Robert,
Thank you so much for taking the time to leave us a great review. We value your feedback.
We always aim to provide our customers with the best service and products.
Kind regards,
Natasha
Face Masks - Thoroughly recommend
Ordered Face Masks.
Good quality product, better than other similar products I have bought at a far more competitive price.
Next day delivery included as standard in the price
Have repurchased several times
Thoroughly recommend
August 21, 2020
Unprompted review
Reply from Empteezy
Hi PT,
Thank you so much for taking the time to leave us a great review. Here at Empteezy, we value your feedback as we strive to provide our customers with the best products, and service possible to ensure customer satisfaction.
Kind regards,
Natasha
Reply from Empteezy
Hi Sylvia,
Thank you for the lovely review.
Our priority is to provide our customers with the best products, and service possible. We are ecstatic that we met that mark.
Kind regards,
Natasha
Great service
Great service. Ordered face masks one day and received them the next day.
August 20, 2020
Unprompted review
Reply from Empteezy
Hi Ann,
Thank you for your lovely review. We are delighted to hear that you found the whole process nothing but outstanding.
We strive to provide our customers with the best products, and service possible to ensure customer satisfaction.
Kind regards,
Natasha
Mega fast efficient service and…
Mega fast efficient service and excellent product at a cheaper price than in the shops. I was amazed how quick and easy it was to order the masks. The checkout on their website is so quick and easy.
August 19, 2020
Unprompted review
Reply from Empteezy
Hi Amanda,
Thank you for the lovely review. We are delighted to hear you are extremely happy with the Empteezy 4-ply disposable face masks.
We aim to provide our customers with the best products, and service possible to ensure customer satisfaction.
Thanks
Natasha
Reply from Empteezy
Hi A Conroy,
Thank you for leaving a lovely review. We really appreciate it.
We are delighted to hear that you are happy with our 4-ply disposable face masks.
Kind regards,
Natasha
great hassle free with very speedy…
great hassle free with very speedy delivery of order.
August 17, 2020
Unprompted review
Reply from Empteezy
Hi Mr Nicol,
Thank you for the lovely review.
Our priority is to provide our customers with the best products, and service possible. We are ecstatic that we met that mark.
Kind regards,
Natasha
Very good and comfortable to wear
August 17, 2020
Unprompted review
Reply from Empteezy
Hi Margaret,
Thank you for leaving a lovely review. We really appreciate it.
We are delighted to hear that you were happy with the overall experience.
Kind regards,
Natasha
Reply from Empteezy
Hi David,
Thank you so much for taking the time to leave us a great review. We value your feedback.
Here at Empteezy, we strive to provide our customers with the best products, and service possible to ensure customer satisfaction.
Kind regards,
Natasha
Saw the face masks advertised on TV and…
Saw the face masks advertised on TV and as they were made in Scotland - Yes! Give them a go. They are great and I will be ordering them again. Recommended
August 14, 2020
Unprompted review
Reply from Empteezy
Hi Andrew,
Thank you for your lovely review. We are delighted to hear that you found the whole process nothing but outstanding.
We strive to provide our customers with the best products, and service possible to ensure customer satisfaction.
Kind regards,
Natasha
Lightning speed of delivery (as…
Lightning speed of delivery (as promised), easy ordering and good quality.
August 14, 2020
Unprompted review
Reply from Empteezy
Hi Keith,
Thank you for the lovely review.
Our priority is to provide our customers with the best products, and service possible. We are ecstatic that we met that mark.
Kind regards,
Natasha
Five star delivery and product 👍🏻
August 14, 2020
Unprompted review
Reply from Empteezy
Hi William,
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
We always aim to provide our customers with the best service and products.
Kind regards,
Natasha
No problem ordering and delivery…
No problem ordering and delivery prompt. No hesitation in recommending to friends and family.
August 13, 2020
Unprompted review
Reply from Empteezy
Hi Eleanor,
Thank you for the lovely review.
Our priority is customer service and we are ecstatic that we met that mark.
Kind regards,
Natasha
Great company to order masks from
Great company to order masks from, and at a great price too. Very quick delivery and information given constantly, while waiting for order. Also a UK company which I was very happy about
August 13, 2020
Unprompted review
Reply from Empteezy
Hi Nicky,
Thank you for your lovely review. We are delighted to hear that you found the whole process nothing but outstanding.
We strive to provide our customers with the best products, and service possible to ensure customer satisfaction.
Kind regards,
Natasha
Fast delivery of excellent product at a…
Fast delivery of excellent product at a reasonable price. Will use again
August 13, 2020
Unprompted review
Reply from Empteezy
Hi Christine,
Thank you so much for taking the time to leave us a great review. We value your feedback.
We always aim to provide our customers with the best service and products.
Kind regards,
Natasha
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