Updating my review to reflect the response I’ve had to my initial complaint. Customer Service have since contacted me and we have resolved the issue to my satisfaction. Thank you.
Company replied
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See what reviewers are saying
Extremely easy to order online, found my item and completed my order in under 5minutes. order delivered very quickly and quality and price of item was extraordinary good. Extremely happy with my expe... See more
Company replied
Ordered Face Masks. Good quality product, better than other similar products I have bought at a far more competitive price. Next day delivery included as standard in the price Have repurchased sev... See more
Company replied
Ordered disposable face coverings. Fantastic service, arrived much earlier than advised. Would certainly use again. Having spotted a previous review re the number of masks sent and we also discover... See more
Company replied
Company details
- Manufacturer
- Industrial Equipment Supplier
- Laboratory Equipment Supplier
- Material Handling Equipment Supplier
- Plastic Products Supplier
- Steelwork Manufacturer
Information provided by various external sources
Empteezy® is the home of quality engineered spill containment and spill control products and our overriding aim is to help you comply with legislation and implement best practice in connection with your oil and chemical storage needs. With our products tailored to meet industrial, commercial, military, marine and educational settings, we manufacture in excess of 70% of the products available in our portfolio in our own factories, making us well placed to provide you with expert advice on how our products can help you meet UK, EU and International Standards. Empteezy® is the only company within the spill control and spill containment sector to be accredited to ISO 9001, ISO 14001 & ISO 18001 International Standards and uses the vast array of experience it has amassed over the years to provide practical advice over the phone or by email, regular blogs on industry related topics, a web based advice centre and free of charge confidential site assessments.
Contact info
4 Muir Road, EH54 5DR, Livingston, United Kingdom
- 01506 430 309
- advice@empteezy.co.uk
- empteezy.co.uk
Highly recommended!
Excellent quality masks and really quick delivery. Highly recommended!
September 4, 2020
Unprompted review
Reply from Empteezy
Hi Tom,
Thank you for taking the time to review us.
We are delighted to hear that you were happy with the overall experience.
Kind regards,
Natasha
Great Product
Great Product, the delivery service was also very fast. I would recommend this product.
September 3, 2020
Unprompted review
Reply from Empteezy
Hi Annes,
Thank you for the lovely review.
Here at Empteezy, we strive to provide our customers with the best products, and service possible to ensure customer satisfaction.
Thanks
Natasha
Fast and prompt service
Fast and prompt service, tracked all the way to me
September 3, 2020
Unprompted review
Reply from Empteezy
Hi Mary and Andrew,
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
We always aim to provide our customers with the best service and products.
Kind regards,
Natasha
Easy ordering of facemasks
Easy ordering of facemasks. Quick delivery. Very satisfied with purchase.
September 3, 2020
Unprompted review
Reply from Empteezy
Hi Bob,
Thank you for the lovely review.
Our priority is to provide our customers with the best products, and service possible. We are ecstatic that we met that mark.
Kind regards,
Natasha
Reply from Empteezy
Hi R Allan,
Thank you for leaving a lovely review. We really appreciate it.
We are delighted to hear that you were happy with the overall experience.
Kind regards,
Natasha
I ordered the masks for my son based on…
I ordered the masks for my son based on next day delivery. They took about 3 days to arrive. What was most disappointing was the delivery could not be tracked so I had to email to check re despatch. I did however receive a prompt response to my email.
September 2, 2020
Unprompted review
Reply from Empteezy
Good morning,
I'm sorry to hear you did not receive your order on time. I'm pleased our customer service team were able to rectify this.
Did you receive an email from us offering you a 10% discount off your next order?
Kind regards
Natasha
Reply from Empteezy
Hi Mr Mackenzie,
Thank you so much for taking the time to leave us a great review.
We are delighted to hear that you were happy with the overall experience.
Kind regards,
Natasha
Since masks are necessary for now
Since masks are necessary for now, I was so pleased to see that I can buy them from a Scottish company. They serve the purpose and for me, a more suitable size than others I've had.
September 1, 2020
Unprompted review
Reply from Empteezy
Hi Lorraine,
Thank you so much for taking the time to leave us a great review.
Here at Empteezy, we value your feedback as we strive to provide our customers with the best products, and service possible to ensure customer satisfaction.
Kind regards,
Natasha
Ordered disposable face coverings
Ordered disposable face coverings. Fantastic service, arrived much earlier than advised. Would certainly use again. Having spotted a previous review re the number of masks sent and we also discovered we had only 39 too.
September 1, 2020
Unprompted review
Reply from Empteezy
Hi rgc,
Thank you for the lovely review. We are over the moon to hear you are happy with the Empteezy face masks.
Thanks
Natasha
Good service and fast delivery
August 31, 2020
Unprompted review
Reply from Empteezy
Hi,
Thank you for the amazing feedback.
Our priority is customer satisfaction and we are ecstatic that we met that mark.
Kind regards,
Natasha
Well made masks
Very efficient , fast delivery. The masks are well made and good to wear.
August 31, 2020
Unprompted review
Reply from Empteezy
Hi Aileen,
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
We always aim to provide our customers with the best service and products.
Kind regards,
Natasha
Good Masks made in Scotland
Fast delivery and like the fact they are made in Scotland. Good masks.
August 31, 2020
Unprompted review
Reply from Empteezy
Hi Kazz,
Thank you so much for taking the time to leave us a great review. We value your feedback.
We always aim to provide our customers with the best service and products.
Kind regards,
Natasha
Excellent
Very pleased with all aspects. Product & delivery excellent. Will use again
August 31, 2020
Unprompted review
Reply from Empteezy
Hi San,
Thank you for the lovely review.
Our priority is to provide our customers with the best products, and service possible. We are ecstatic that we met that mark.
Kind regards,
Natasha
Once again goods delivered very…
Once again goods delivered very promptly. Very happy with product
August 28, 2020
Unprompted review
Reply from Empteezy
Hi Christine,
Thank you so much for taking the time to leave us a great review. We value your feedback.
Kind regards,
Natasha
They are not of use to me because I…
They are not of use to me because I wear glasses and they steam up when I use them
August 27, 2020
Unprompted review
Reply from Empteezy
Hi Bob,
I'm sorry to hear you were not satisfied with your purchase.
Did you email your complaint to advice@empteezy.co.uk?
Kind regards,
Natasha
Pleased with masks also good amount for…M
Pleased with masks also good amount for price.. Delivery in good time.thanks.
August 26, 2020
Unprompted review
Reply from Empteezy
Hi Margaret,
Thank you for the lovely review. We are over the moon to hear you are happy with the Empteezy face masks.
Thanks
Natasha
Extremely easy to order online
Extremely easy to order online, found my item and completed my order in under 5minutes. order delivered very quickly and quality and price of item was extraordinary good. Extremely happy with my experience of Empteezy. Simple, quick and easy just what you want. 5***** company with products to match. Excellent.
August 25, 2020
Unprompted review
Reply from Empteezy
Hi Margaret,
Thank you so much for taking the time to leave us a great review.
Here at Empteezy, we value your feedback as we strive to provide our customers with the best products, and service possible to ensure customer satisfaction.
Kind regards,
Natasha
Reply from Empteezy
Hi Jim,
Thank you so much for taking the time to leave us a great review
We are delighted to hear that you were happy with the overall experience.
Kind regards,
Natasha
ordered masks ,and was very impressed…
ordered masks ,and was very impressed with the product ,speedy delivery, thanks H Smith.
August 25, 2020
Unprompted review
Reply from Empteezy
Hi Henry,
Thank you for taking the time to review us.
We are delighted to hear that you were happy with the overall experience.
Kind regards,
Natasha
Great speedy service and very good…
Great speedy service and very good product. After research I found these were 4 ply whereas most seem to be 3 ply (does this make a difference?) but cheaper than Boots, Superdrug etc.
Can’t fault the service or product
August 24, 2020
Unprompted review
Reply from Empteezy
Hi Ken,
Thank you for the lovely review.
Here at Empteezy, we strive to provide our customers with the best products, and service possible to ensure customer satisfaction.
Thanks
Natasha
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