emptyoo.com Reviews 107

I ordered 3 small lamps to assemble myself but they were delivered without any assembly instructions. I wrote to customer service but received no reply and online I can't find any tutorials. I am totally disappointed and would not recommend buying from this site under any circumstances!

Great website with really interesting lighting products for the home. Love their cordless lamps - now have several!

Good prices and discount. Unique gifts free shipping and duties covered.

I recently purchased lights from them and I couldn't be happier with my experience. The product itself is excellent - it's well-designed, high-quality, and has exceeded my expectations in terms of performance. What really stood out to me, though, was the amazing customer service I received. From the moment I placed my order to the after-sales support, the team was incredibly helpful, knowledgeable, and responsive. They truly went above and beyond to ensure that I was satisfied with my purchase. I highly recommend them to anyone in need of quality lighting products and top-notch customer service.

Fast shipping. Quality exceeded my expectations, but I thought I had ordered a pair. As it turns out, I only received one. I ordered some time in December, cannot recall the exact date, but was pleased with the time it took

Ordered my 4 delightful wireless lamps plus adaptors etc.from emptyoo.com Irene who looked after me was on top of it from the start until finish. Can’t thank her enough for making my purchase experience so smooth and easy especially as I’m a senior citizen and hate to shop on line. Polite efficient impeccable. The product is fabulous too 😁

My 2 lamps stopped working after 6 months. Would have expected longer. Disappointed as I did love them.

At the beginning I was a bit upset because I thought I bought a danish design object (lamps) from a UK website. But in the process of delivery I noticed that it is at least coming from China. So I was afraid that I bought expensive scrub. But after a long period of waiting to be delivered (3 months) I finally got my order yesterday and it seems everything ok with it.// I had to contact in the beginning various times the customer support (Irene! ;)) because at the last step of my order I didnt notice that there was a change in the product (the lamps were available in two sizes and allthough I clicked first the bigger ones) I ordered the smaller ones because I didnt realize a field in the order process there I again had to select the size). so I paid and in the order confirmation I saw that I ordered the small ones. What I want to say is, that I had no problems with the customer support - they were available and they answered in time. I only had to pay the difference and an extra in delivery...but well - I have been delivered the right size yesterday and the design is very beautiful / as expected!

Terrible company. They take your money and never deliver the product. It’s been two months and customer service will not get back to me.

Bought 10 firefly lamps for the garden and only two are working properly.

I really love the light. It gives perfect light for my needs such as reading and doing my artwork. I didn’t care for the color choices so I bought the grey and painted mine and loved the outcome so much that I have ordered two more.

Very easy to order, free shipping great, have bought this item before, so pleased.

Wonderful quality product and amazing customer service 😊

I was not able to apply my promised 10% reduction. It went straight to pay and Pay Pal without ever giving me a chance to use the promised 10%

My nephew absolutely loved his study lamp and bed lamp ...
Thank you for great customer service for sure it surpass my expecting..

I will be a loyal customer becz here I can find unique lamps which are not available in my home land ...

I can recommend this merchant. They are real people. And they are knowledgeable and prompt about customer service. A pleasure.

It is too early to rate while I just placed the order. I will rate when the products are arrived.

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