Emagination Training Reviews 379

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Played on my commute using mobile data, lobby loaded in maybe 3 seconds. Slots ran fine on 4G, no buffering. Lost 14 EUR on Money Train 3 but the connection held up better than some sites.

Rated 1 out of 5 stars

Absolutely the worst online training course I have ever undertaken. Just seems to be muddled together from other online manuals. The voices seem to be computer generated. Tried to contact this company... See more

Company replied

Rated 5 out of 5 stars

Extremely helpful, very knowledgeable, their portal is easy to use and Garry is always on hand to help with any tech problems (usually user issues 😉) or training needs we may have. I've been using th... See more

Company replied

Rated 1 out of 5 stars

Terrible course. Tedious to listen to due to the AI voice which sounds like it is talking to 5 year olds. Numerous language errors. I would never pay for this course and have only completed it to fulf... See more

Company details

  1. Educational Institution

Information provided by various external sources

We deliver face to face training to schools in all types of first aid as well as supply e-Learning solutions in Safeguarding Children, Health and Safety, Food Safety, Manual Handling and Fire Safety.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

379 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

great online training

great online training with lots of information that is really useful.

March 13, 2020
Unprompted review
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Reply from Emagination Training

Thank you for your feedback. Please follow us on facebook and like our page to find out first about FREE training and updated training - https://www.facebook.com/emaginationtraining Please let us know if we can assist you with anything in the future.

Rated 4 out of 5 stars

It's too much information and also it…

It's too much information and also it should be like more reading rather than playing video.
but its good experience

March 13, 2020
Unprompted review
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Reply from Emagination Training

Thank you for your feedback. Please follow us on facebook and like our page to find out first about FREE training and updated training - https://www.facebook.com/emaginationtraining Please let us know if we can assist you with anything in the future.

Rated 4 out of 5 stars

liked the videos

liked the videos and everything was written in an easy to understand however i think you should have more than one voice as listening to the same person for so long can reduce concentration and there was quite a few typos

March 11, 2020
Unprompted review
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Reply from Emagination Training

Thank you for your feedback. Would you be so kind as to let us know which course you completed as the name on this review does not match anything on our records, thank you.

Rated 4 out of 5 stars

Very good packages

Easy to work through and understand

March 10, 2020
Unprompted review
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Reply from Emagination Training

Thank you for your feedback. Please follow us on facebook and like our page to find out first about FREE training and updated training - https://www.facebook.com/emaginationtraining Please let us know if we can assist you with anything in the future.

Rated 5 out of 5 stars

Really easy to use

Really easy to use. It explains everything in simple terms that are easy to understand

March 8, 2020
Unprompted review
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Reply from Emagination Training

Thank you for your feedback. Please follow us on facebook and like our page to find out first about FREE training and updated training - https://www.facebook.com/emaginationtraining Please let us know if we can assist you with anything in the future.

Rated 5 out of 5 stars

Great training!

Great training. Really easy to understand and follow!

March 6, 2020
Unprompted review
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Reply from Emagination Training

Thank you for your feedback. Please follow us on facebook and like our page to find out first about FREE training and updated training - https://www.facebook.com/emaginationtraining Please let us know if we can assist you with anything in the future.

Rated 4 out of 5 stars

Very interesting package - however...

Very interesting package. It was narrated in a clear manner with a pleasant and non-boring female voice. My only criticism would be the presentation - it's not very dyslexic friendly, and there are double figures worth of typo's. Perhaps someone should proof read it?

March 4, 2020
Unprompted review
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Reply from Emagination Training

Thank you for your feedback. I can assure you we have had everything proof read so many times before it goes to print but we are now in the process of doing this again. Please follow us on facebook and like our page to find out first about FREE training and updated training - https://www.facebook.com/emaginationtraining Please let us know if we can assist you with anything in the future.

Rated 5 out of 5 stars

Lots of good information

March 1, 2020
Unprompted review
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Reply from Emagination Training

Thank you for your feedback. Please follow us on facebook and like our page to find out first about FREE training and updated training - https://www.facebook.com/emaginationtraining Please let us know if we can assist you with anything in the future.

Rated 4 out of 5 stars

Informative info regarding safeguarding…

Informative info regarding safeguarding delivered in a logical easy to understand format

February 26, 2020
Unprompted review
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Reply from Emagination Training

Thank you for your feedback. Please follow us on facebook and like our page to find out first about FREE training and updated training - https://www.facebook.com/emaginationtraining Please let us know if we can assist you with anything in the future.

Rated 3 out of 5 stars

Content was clear and easy to…

Content was clear and easy to understand. However some videos didn't work. Short clips did become a bit repetitive however the knowledge was clearly stated

February 21, 2020
Unprompted review
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Reply from Emagination Training

Thank you for your feedback. Please follow us on facebook and like our page to find out first about FREE training and updated training - https://www.facebook.com/emaginationtraining Please let us know if we can assist you with anything in the future.

Rated 4 out of 5 stars

Informative and easy to follow slides

I have just undergone Level 3 DSL for Vulnerable Adults and Level 3 DSL for Children training with this provider.

The slides were informative and easy to follow, with clear and relevant information.

I did spot 2 minor issues on a slide, but when I reported them I got a very quick response and assurance they would be rectified.

During the sign up process I was also provided help and assistance, which was prompt and professional.

I would certainly recommend to others.

February 14, 2020
Unprompted review
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Reply from Emagination Training

Thank you for your feedback. Please follow us on facebook and like our page to find out first about FREE training and updated training - https://www.facebook.com/emaginationtraining Please let us know if we can assist you with anything in the future.

Rated 5 out of 5 stars

Easy to follow course

Easy to follow course, lots of information including handouts to keep. Useful to be able to do the course in my own time and at home.

February 14, 2020
Unprompted review
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Reply from Emagination Training

Thank you for your feedback. Please follow us on facebook and like our page to find out first about FREE training and updated training - https://www.facebook.com/emaginationtraining Please let us know if we can assist you with anything in the future.

Rated 5 out of 5 stars

Amazing

This was incredibly useful for me going into the future.

February 13, 2020
Unprompted review
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Reply from Emagination Training

Thank you for your feedback. Please follow us on facebook and like our page to find out first about FREE training and updated training - https://www.facebook.com/emaginationtraining Please let us know if we can assist you with anything in the future.

Rated 5 out of 5 stars

As i have started a youth club

As i have started a youth club. I have enjoyed the course as i have found out new information. I would recommend this course and site to everyone working children....And i will be returning to complete my lv3 in safe guarding children.....

February 11, 2020
Unprompted review
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Reply from Emagination Training

Thank you for your feedback. Please follow us on facebook and like our page to find out first about FREE training and updated training - https://www.facebook.com/emaginationtraining Please let us know if we can assist you with anything in the future.

Rated 4 out of 5 stars

Safeguarding 3 - Designated Safeguarding Officer Training

I took Safeguarding 1 & 2 with this company in 2017. I’m now back to do Safeguarding 3 in 2020. All 3 courses were well presented. I liked that I could save my progress and exit to come back to do more training later. This is important as I have family commitments, school run, help with homework, dinner to put on the table. When Safeguarding 1 & 2 are about to expire later this year I’ll come back and re-do those courses.

February 10, 2020
Unprompted review
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Reply from Emagination Training

Thank you for your feedback. Please follow us on facebook and like our page to find out first about FREE training and updated training - https://www.facebook.com/emaginationtraining Please let us know if we can assist you with anything in the future.

Rated 5 out of 5 stars

Easy to follow training!

Easy to follow training! Used a couple of times now and no problems, great service.

February 10, 2020
Unprompted review
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Reply from Emagination Training

Thank you for your feedback. Please follow us on facebook and like our page to find out first about FREE training and updated training - https://www.facebook.com/emaginationtraining Please let us know if we can assist you with anything in the future.

Rated 5 out of 5 stars

Easy to understand

Easy to understand, great explanations.

February 8, 2020
Unprompted review
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Reply from Emagination Training

Thank you for your feedback. Please follow us on facebook and like our page to find out first about FREE training and updated training - https://www.facebook.com/emaginationtraining Please let us know if we can assist you with anything in the future.

Rated 1 out of 5 stars

Undertook a course paid £100

Undertook a course paid £100. Rang to update my training, they don’t keep records. Very frustrating.

February 7, 2020
Unprompted review
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Reply from Emagination Training

Hello Fiona, I am of course very sorry that you have decided to give us such a low score based on the fact that you state we do not keep records. We keep records of all of our training and in line with our terms and conditions once a course has been completed we keep it on our system for 12 months. This gives the candidate 12 months to print out their certificate, half of the amount of time the certificate is valid for. Your certificate expiry has passed (March 2019) - of course we keep records of your purchase(s) but have no need to keep records of expired certificates. Please let us know if we can assist you further.

Rated 1 out of 5 stars

Do not use this provider!

We have had identical issues with our First Aid Training being cancelled at the last moment and not being given a refund despite sending legal letters. Apparently there is nobody at the registered address!
No communication from the company and sheer avoidance of dealing with the issue points to what looks like a scam.
We will continue to pursue this and warn others of what appears not to be a one-off occurrence but a calculated attempt to rip off customers.

February 6, 2020
Unprompted review
Rated 5 out of 5 stars

The course was very informative

The course was very informative, all topics were brilliant and had the right information needed for child protection. thank you

February 5, 2020
Unprompted review
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Reply from Emagination Training

Thank you for your feedback. Please follow us on facebook and like our page to find out first about FREE training and updated training - https://www.facebook.com/emaginationtraining Please let us know if we can assist you with anything in the future.

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