Enchanted Furnishings Reviews 

80
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The furniture has massively exceeded my expectations, its so beautiful and super comfy! Heidi was very reassuring with my worries of ordering off of social media and kept us updated with unfortun... See more

Rated 5 out of 5 stars

customer service and delivery was spot on. Don’t know why we didn’t get a lounge set for the garden before, we have used it for every meal so far. Very pleased

Rated 5 out of 5 stars

Absolutely brilliant customer service, a great product and even better price! We recently purchased a second set as we loved our first so much last summer and they’re so versatile. Cannot recommend He... See more

Rated 5 out of 5 stars

We came across Enchanted Furnishings through a Facebook advert and as a sceptic reached out to ask to view before we purchased. Heidi was exceptionally efficient in responding and arranged a viewin... See more

Company details

  1. Garden Furniture Shop

Written by the company

We are a family run business selling home and garden furniture based in Chelmsford, Essex. All our items are held in stock and can be viewed locally. UK wide delivery.


Contact info

4.9

Excellent

TrustScore 5 out of 5

80 reviews

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No recent history of asking for reviews

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4.9

All reviews

(80)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Garden furniture

Very pleased with my garden furniture, very well packed, easy to put together. everything there, and a really nice happy delivery man,

February 25, 2023
Enchanted Furnishings logo

Reply from Enchanted Furnishings

Thank you so much for your review, we are so pleased you are happy with your order.

Rated 5 out of 5 stars

Excellent service throughout!!

I am very pleased with my order from enchanted furnishings, delivery was quick and the quality is amazing. Excellent communication throughout and very affordable too. I highly recommend them!

August 19, 2022
Unprompted review
Rated 5 out of 5 stars

AMAZING CUSTOMER SERVICE

Absolutely amazing customer service from Heidi from start to finish. Really pleased with the purchase and would definitely recommend this small family company!

August 19, 2022
Unprompted review
Rated 5 out of 5 stars

First class experience from start to…

First class experience from start to end. 10/10 from initiation to delivery. I ordered on a Thursday and it arrived, with a smile, 3 days later. I’d been researching garden sets for a while as we had wedding gift money to spend. I found this great company through Instagram (the power of social media) and I’m so glad I invested our money into this small, wonderful business. We chose the aluminum garden set and we are extremely happy with it. The quality is second to none. The cushions are super plumped and the frames are solid. Even the cover it great. It was so easy to put together, quite possibly one of the easiest sets of furniture we’ve ever built. Usually when a build time is given, you need to triple it, but sure enough the 30 mins stated on the instructions were spot on. We will recommend this company to anyone. Seamless service and great customer care. If you’re thinking about buying from this small business, stop deliberating and go for it. You won’t regret it.

August 16, 2022
Unprompted review
Rated 5 out of 5 stars

Patio Set

From start to finish this purchase was first class.
The communication was spot on. So happy with the garden furniture we bought. Value for money Just what we we after. Would have no hesitation in recommending Enchanted Furnishings. Also the couriers were lovely too! 5 stars for both!

July 30, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic company

After being scammed on FB before was very dubious about ordering furniture. What I learnt is no company the same. From start to finish and follow up enchanted furnishings have been brilliant. Prompt service always kept up to date and furniture lovely. I live in North East of England and was no trouble at all for them. Brilliant company and lovey furniture. Thanks enchanted furnishings

June 29, 2022
Unprompted review
Rated 5 out of 5 stars

We had an amazing experience with our…

We had an amazing experience with our purchase of the rising table and furniture. The service from enchanted furnishings was absolutely top notch and I would recommend them over any others by far!! Fast and efficient... thanks again Enchanted furnishings for everything! Ronnie and Nicole Brown

June 29, 2022
Unprompted review
Rated 5 out of 5 stars

Recommended

Looks good quality, easy to assemble, but takes some time. So far im happy about my new garden furniture!

June 8, 2022
Unprompted review
Rated 4 out of 5 stars

Great little find

Furniture set is fantastic, love the colour, quality looks good and was easy to build.

Furniture arrived 2 weeks after ordering, the only suggestion would be updates on delivery would really be useful. I received order confirmation email and then nothing more. When I did email I received an instant response so cannot fault customer service however delivery company did not message for another week to communicate about delivery. (Jubilee weekend also happend).

Delivery company gave a delivery window and arrived within, Furniture was well packaged and delivery guy was very nice.

Roll on the sunny weather. Thanks! :-)

June 8, 2022
Rated 5 out of 5 stars

Egg Chair

We bought our egg chair from enchanted furnishings and are so pleased! It’s perfect and such amazing quality! The team were very responsive, very fast delivery and very reasonable too. Highly recommend xx

May 29, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent 👌

Heidi and her husband were brilliant from start to finish ! Let us go to their family home to see the furniture so we could sit on it before we purchased. Super fast delivery and so happy with our garden furniture ! Deffo recommend! Thanks a million 😁

May 27, 2022
Unprompted review
Rated 4 out of 5 stars

Great customer contact

Great customer contact. On time delivery. Lovely set. Just love it. Value for money to.
One little negative... Instructions quite basic for us non DIY?? 🤔
Would buy again from this company

May 11, 2022
Unprompted review
Rated 4 out of 5 stars

Excellent service for delivery of…

Excellent service for delivery of garden lounge set, very helpful in adding a cover to order the following day. Only negative is that the back cushions for this set are very soft, when you sit back they compress to nothing, will have to add more foam or add additional cushions for comfort !

May 2, 2022

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