I ordered Aēsop Hwyl from END. and was very pleased overall. The price was extremely fair, especially with free shipping, and the product arrived safely and well packaged. The item itself was exa... See more
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The delivery on time very good. The package also good. The Tshirt is good the New Balance shoe awesome, only the converse 70 disappointed because the shoe is made in Vietnam. The shopping list stated... See more
Im not typically a big reviewer but I was served by the lovely Elissa in END today and she made my experience! She was so lovely, attentive and made me feel confident! -1 star for the incredibly r... See more
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Customer service at END is second to none & a particular shout out to Bry who went above & beyond. I purchased a pair of trainers that were defective ( no fault of END). From the moment I contacted cu... See more
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Company details
About END. - Broadwick St
Written by the company
From the North East to the world, END.’s drive to inspire and educate its community has remained steadfast since 2005. Through fashion, design, art and music, we’ve brought globally-recognised names and emerging luxury and streetwear designers straight to your doorstep, wherever you are in the world. With 800+ brands to choose from - and a hand curated range from the likes of Stone Island, Palm Angels, Nike, Moncler, Arc'teryx and Birkenstock - an unparalleled range of brands and exclusive premium labels that never miss the mark.
From shipping to over 70 countries on mobile, tablet and desktop - to live chat and hassle-free returns - customers remain at the core of our community. Or, take a break away from the screen, and come visit us in one of our stores in Newcastle, Glasgow, Manchester, London and Milan. Here, you’ll also find live workshops and events so you’ll feel like an industry insider in no time.
We provide our worldwide community with an unparalleled experience, both face-to-face and online, from our North East headquarters in Washington to our Highbury office in London. So, whether you're looking for the latest viral sneakers, or forward-thinking, cutting-edge fashion - you can always count on END. to come through.
Contact info
Broadwick Street 59, W1F 9QH, London, England, United Kingdom
- 442072873676
4.3
Excellent
6K reviews
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I received my item earlier than…
I received my item earlier than expected and I’m very happy with it, as well as the discount I received. Great service and a smooth experience — thank you!
April 16, 2026
Reply from END. - Broadwick St
Hello Stephen,
It’s great to hear your order arrived even sooner than expected, we know that always makes a difference.
We’re really pleased to hear you’re happy with the item itself too, and that the discount made the experience even better.
It’s exactly what we aim for making the whole process feel smooth from start to finish.
Thanks for taking the time to share such positive feedback, it genuinely means a lot to the team.
We hope you continue to enjoy your purchase, and we’d love to welcome you back again soon.
END.
The T Shirt is perfect
The T Shirt is perfect! I had to exchange it to a smaller size - it is cumbersome and expensive returning goods from Germany.
May 11, 2026
Reply from END. - Broadwick St
Hello Joerg,
Thank you for taking your time to share this.
It’s great to hear the T-shirt was a perfect fit in the end, we’re really pleased you’re happy with it.
We do understand your frustration around the exchange process though. Returning items from Germany can be both costly and a bit more involved, and we appreciate that it can take away from an otherwise smooth experience.
Thanks for sticking with it and taking the time to share your feedback, it genuinely helps highlight where things could be easier for our international customers.
We hope you enjoy your T-shirt, and would love to see you back again in the future.
END.
SHOCKING SERVICE LUKE EAS VERY…
SHOCKING SERVICE LUKE EAS VERY UNHELPFUL THEY LIE ON THEIR SITE ABOUT DELIVERY
May 19, 2026
Unprompted review
Reply from END. - Broadwick St
Hello,
Thank you for taking the time to share this with us.
We’re sorry to see this feedback, and in particular to see Luke named directly, as this doesn’t reflect the standard we expect from our team.
We always aim to be transparent with our dispatch and delivery estimates so customers can make informed decisions before placing an order.
Our team would not provide misleading information, and any guidance given would have been based on the order details and timing at that stage.
Apologies for the issues faced on this occasion.
END.
Reply from END. - Broadwick St
Hello Xiaomin,
Thank you for taking the time to share this really appreciate it.
It’s great to hear everything came together for you, from finding a strong price to receiving your order quickly without any issues.
That kind of smooth, straightforward experience is exactly what we aim for.
Thanks again for the support, and hope you enjoy what you picked up!
END.
The jacket is not what I expected at…
The jacket is not what I expected at all and the color is completely off. I am all for exchanging, but now I have to pay close to $100 to send it back to the UK. It is just simply not worth the headache and now I’m stuck with an expensive jacket that is wrong for me. I write this for anyone else considering purchasing internationally.
May 11, 2026
Reply from END. - Broadwick St
Hello Carlos,
We’re really sorry to hear this hasn’t been the experience you were hoping for.
It’s especially disappointing when something arrives and doesn’t match your expectations, particularly with colour and overall look we completely understand how frustrating that can be.
We do appreciate your openness to returning the item, and we recognise that international return costs can be a significant factor, especially from outside the UK.
While this is something set out in our returns' policy, we fully understand how it can make the process feel less worthwhile in situations like yours.
Your feedback is genuinely valuable, particularly around how the item is presented and perceived versus what’s received, and we’ll be sure to pass this on internally. Reviews like yours are important in helping other customers make informed decisions too.
We’re sorry again that this purchase hasn’t worked out as expected, but we do appreciate you taking the time to share your experience so openly.
END.
Reply from END. - Broadwick St
Hello Dean,
Thanks for your lovely feedback we really appreciate it!
Great to hear the delivery was quick, and even better that your daughter loves the Gazelle such a timeless pair.
It’s also nice to know the price stood out too.
Hope she enjoys wearing them, and we’d love to welcome you back again soon!
END.
Reply from END. - Broadwick St
Hello Juan,
Really appreciate you sharing this.
It’s great to know everything felt seamless and well put together just the kind of experience we aim to create.
Hearing that it stood out as such a positive one genuinely means a lot.
Thanks again for the kind words!
END.
Great customer service
There was an issue with delivery of my package, but the customer service team were great, responsive and had the shoes delivered to me the very next day- in time for my son’s birthday. Thank you very much.
May 6, 2026
Reply from END. - Broadwick St
Hello Zam,
Thank you so much for taking the time to share this it really means a lot.
We’re sorry there was a hiccup with the initial delivery, but we’re so pleased to hear our team were able to step in quickly and get everything sorted for you.
It’s especially great to know the shoes arrived in time for your son’s birthday that’s something we know you can’t miss!
We’ll be sure to pass your kind words on to the team, as they’ll really appreciate it.
Thanks again for your patience and for choosing us we hope your son had a fantastic birthday and loves his new shoes!
END.
Thank you Elissa!!
Im not typically a big reviewer but I was served by the lovely Elissa in END today and she made my experience! She was so lovely, attentive and made me feel confident!
-1 star for the incredibly rude manager for yelling at his staff in front of customers about music and slamming doors. You made every customer around you and your staff feel uncomfortable… piss poor behaviour
May 16, 2026
Unprompted review
Reply from END. - Broadwick St
Hello Maddie,
Thank you for taking the time to leave your review.
It’s genuinely great to hear how much of a difference Elissa made during your visit.
The way you’ve described her friendly, attentive, and helping you feel confident is exactly the kind of experience we want every customer to have, so we’ll make sure she gets the recognition she deserves.
That said, it’s really disappointing to read about the situation you witnessed with the manager.
We completely understand how uncomfortable that must have felt, and it’s not reflective of the environment we want in our stores.
Your feedback on this is taken seriously, and it’s something that will be addressed internally.
Thanks again for being so open about your experience.
END.
Reply from END. - Broadwick St
Hi Lara,
Many thanks for the positive review!
Amazing to hear delivery was speedy and smooth.
All the best.
Jamie
Avoid buying from this fraudulent…
Avoid buying from this fraudulent company, especially if you live outside of England. Their prices are misleading. I tried to get a refund, but after several unsuccessful attempts, I sadly realized I would never see my money again. Their dishonest strategy is to make you believe that a team of specialists will soon be handling your case. They even have the audacity to regularly send you emails asking you to be patient under the pretext that the specialist team is currently overwhelmed. After receiving about ten emails of this type over more than a month of waiting, I realized I was dealing with unscrupulous scammers. I strongly advise against buying from this website. Don't be fooled by their tempting prices; I bitterly regret being scammed. I will update my review if the company offers me an amicable settlement.
April 3, 2026
Unprompted review
Reply from END. - Broadwick St
Hello Nicolas,
We’re really sorry to read your review it’s clear how frustrating this experience has been for you, especially when you were excited about your order.
We do want to reassure you that we are a UK-based retailer, and all orders are shipped from the United Kingdom.
For customers ordering internationally, parcels can be subject to import duties and taxes once they reach the destination country.
These charges are set by local customs authorities and need to be paid before delivery can be completed.
These costs aren’t included in our product pricing, which is why they can sometimes come as a surprise.
This is something we outline within the shipping section of our website so customers can review it ahead of placing an order.
If these charges aren’t accepted, the parcel is returned to us by the courier and a refund is then processed once it arrives back at our warehouse.
We understand this isn’t the outcome you were hoping for, but we hope this helps clarify what’s happened here.
END.
Lovely trainers as always from end…
Lovely trainers as always from end clothing, delivered on time
May 6, 2026
Reply from END. - Broadwick St
Hi David,
Thank you very much for the kind review.
We are pleased to hear you love your trainers :)
Kindest regards.
END.
Excellent company to buy from
Excellent company to buy from! Every experience I’ve had so far, has been a real pleasure. FedEx deliveries to Western Australia arrive super quick, even quicker than if I ordered something from Australia let alone England! 10/10 🙌🏽
May 5, 2026
Reply from END. - Broadwick St
*yu7Hello Thomas,
That’s amazing to read thank you so much for such a kind review.
We’re really glad to hear you’ve had consistently positive experiences with us, that genuinely means a lot.
Hearing how quickly your FedEx deliveries are reaching you out in Western Australia is brilliant too especially when they’re arriving faster than orders placed locally!
We know international shipping can sometimes be a concern, so it’s fantastic to hear it’s been working so well for you.
Thanks again for your support and for the 10/10 🙌🏽 — we really appreciate it, and we look forward to keeping that standard up for you going forward!
END.
Fast service as always
May 8, 2026
Reply from END. - Broadwick St
Hello Charles,
Thank you for taking the time to share this!
Glad to hear everything went smooth with this, we appreciate the order.
Have a great weekend,
END.
Reply from END. - Broadwick St
HEllo Annie,
Thanks so much for taking the time to leave a review!
We’re really glad to hear your order made it overseas quickly and arrived just as it should.
We know international delivery can sometimes feel a bit uncertain, so it’s great to know everything went smoothly and didn’t keep you waiting.
We appreciate your support, and we hope to have you shopping with us again soon!
END.
Fast shipping..but the strap kinda…
Fast shipping..but the strap kinda short but overall its a wonderful bag 👍
May 8, 2026
Reply from END. - Broadwick St
Hi Imran,
Thank you very much for your review!
We are pleased to hear the delivery experience was positive.
If you have any issues or questions with your product, please feel free to reach out to our Support Team and we would be more than happy to help out :)
Many thanks.
END.
Everything about the store was great…
Everything about the store was great and the service was top notch.
May 4, 2026
Reply from END. - Broadwick St
Hello Atharv,
Thank you so much for your kind words!
We’re thrilled to hear that everything about the store stood out to you and that the service felt top notch.
Creating a smooth, enjoyable experience from start to finish is exactly what we aim for, so it’s great to know that came through during your visit.
Feedback like this means a lot to the whole team, as it reflects the effort that goes into both the products we offer and the level of service we provide every day.
Thanks again for your support we look forward to welcoming you back again soon!
END.
Reply from END. - Broadwick St
Hello Zdravko,
Thank you for the kind words we really appreciate you sharing this!
It’s great to hear that your first experience with us left such a positive impression.
We know how important that first order can be, so hearing that everything felt smooth and lived up to your expectations genuinely means a lot.
We’re really glad everything went perfectly for you, from start to finish that’s always what we aim for, and it’s nice to know it came across naturally rather than feeling forced.
Thanks again for giving us a try.
END.
Great shopping experience
Took my son out to get some birthday gifts for his 21st.
Great staff so helpful , great energy to make the shopping experience easy.
In particular Jamila was fantastic . Chatty , helpful and a great energy .
Thank you will be back soon .
May 13, 2026
Unprompted review
Reply from END. - Broadwick St
Hi Danielle,
Thank you so much for the kind review!
We are super pleased to hear of your nice experience in our store, and I hope your son picked up some lovely stuff for his birthday :)
We look forward to supporting you further in the future!
All the best.
END.
The guy who dealt with my return was…
The guy who dealt with my return was extremely friendly and to the point didn’t waste any time, delivered great customer service
May 6, 2026
Reply from END. - Broadwick St
Hi Taha,
Thank you very much for your review!
We are pleased to hear of your positive experience with our returns team and our support team.
I hope this provided a smooth and easy experience :)
Kindest regards.
END.
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