Endless Guidance Reviews 248

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers had a great experience with this company. Customers are really happy with the products, consistently praising their quality and value. Many people highlight the beautiful presentation of items, often arriving gift-wrapped and exactly as pictured. The team is frequently described as helpful, friendly, and knowledgeable, making the shopping experience pleasant. However, some people were dissatisfied with the delivery service and their orders. There are mentions of items being smaller than expected, arriving broken, or not arriving at all, even after extended periods. Some customers also reported issues with customer service, experiencing slow responses, automated replies, or a lack of follow-up regarding their orders.

What people talk about most

Product

Consumers generally express satisfaction with the products, often highlighting the high grade and quality of... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. Many customers praise the speedy express delivery,... See more

Order

Customers had ambiguous experiences with order. While some reviewers reported positive outcomes, such as... See more

Quality

Users describe positive interactions with quality. Many customers praise the high-grade crystals, noting... See more

Customer service

Clients share ambiguous opinions on customer service. Many customers praise the kind, considerate, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The quality of the crystals from this shop are by far the best value for money I have experienced in my time of crystal collecting. Arrive in beautifully gift wrapped condition and look exactly as sho... See more

Rated 5 out of 5 stars

Team are very helpful on the live chat. Crystals arrived exactly as pictured in reasonable time with free delivery service. I will order spiritual decor from here again in the near future. Ps thank yo... See more

Rated 5 out of 5 stars

Bought a large Himalayan salt lamp. Beautiful lamp, the plug unfortunately was broken in transit but a replacement was sent out the next day. I communicated with Megan throughout my transaction who I... See more

Rated 5 out of 5 stars

I ordered the crystal advent calendar reduced from £170 to £85 so quite expensive, then I read the reviews and panicked! I emailed the company as the gift was obviously time sensitive , I ordered it S... See more


Company details

  1. Gift Shop

Written by the company

Endless Guidance offers premium one of a kind crystals, a huge collection of small and unique crystal gift ideas & spiritual decor!


Contact info

3.9

Great

TrustScore 4 out of 5

248 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I was over joyed when my parcel .

I was over joyed when my parcel arrived .As It took a long time come I had nearly given up hope and thought 🤔 💭 I had been coned . It had arrived in one piece and when I set up the rock salt light it was a absolutely gorgeous Thank you😋😉

April 17, 2023
Rated 5 out of 5 stars

WoW, worth a weeks wait…

Well it took slightly over a week to arrive, but after some pleasant exchanges of information my GIANT lamp arrived. Although it was extremely heavy it went together very easily and send out a wonderfully soothing rosy glow. I highly recommend this attractive lighting solution for any home or office setting.

February 15, 2023
Rated 1 out of 5 stars

Lousy service !

I ordered on 24th Jan and have heard NOTHING! What is going on? Nothing been sent received or explained !!!!!!!! Very upset worried and disappointed.

January 24, 2023
Rated 1 out of 5 stars

I ordered a crystal lamp before…

I ordered a crystal lamp before christmas it never got delivered because the mail man left it outside and it got stolen i requested money back but nothing yet and its 2 months later iv sent miltiple emails and had no helpful replies

January 25, 2023
Rated 1 out of 5 stars

Crystal received was broken

Crystal received was broken, emailed and no response. Went through instant messaging on their website and while they asked for photos as evidence still no response.

December 9, 2022
Rated 3 out of 5 stars

Slightly disappointed

Have ordered a few thing and happy with items and service. So a bit disappointed with the last few Crystal's I received for present as 4 out of the 6 were much smaller than expected and 2 were quite ruff at one side.

November 23, 2022
Rated 4 out of 5 stars

Product arrived quickly

Product arrived quickly, lovely packaging my only issue would be the size of the products are quite a bit smaller than I expected But saying that the products I bought were excellent.

November 18, 2022

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