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Eneba Reviews 293,954

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent prices, often highlighting significant savings compared to other platforms. The purchasing process is frequently described as easy, fast, and convenient, with many appreciating the quick delivery of codes and the overall smooth user experience. People also value the reliable transactions and the helpful customer service that quickly resolves issues. However, some customers were dissatisfied with the product itself, reporting issues such as receiving incorrect game versions, invalid or already activated keys, or problems with region compatibility. A few users also experienced website performance issues, including slow loading times, crashes, or bugs, and some found the cashback system misleading due to restrictions on using the Eneba balance.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. Many customers report issues with product accuracy, such as... See more

Price

Consumers generally find the prices to be positive, with many reviewers highlighting fair, cheap, and... See more

User experience

Clients share positive opinions on user experience, highlighting the ease and speed of transactions, the... See more

Service

Reviewers mention positive feedback about service. Many customers praise the fast and reliable service, with... See more

Website

Customers had ambiguous experiences with the website. Many reviewers praise the ease of use, competitive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Eneba is one of the best platforms in the market today. However, in terms of costs and availability of items, the competition is becoming extremely fierce. All together, a good experience from star... See more

Company replied

Rated 4 out of 5 stars

I am very upset because I bought a lot of gift cards from ENEBA, but the company didn/t want to support me yesterday by returning my money paid for 2 gift cards 300 euros with keys without validity fr... See more

Company replied

Rated 4 out of 5 stars

I tried to buy Kerbal Space Program a little cheeper. It worked perfectly, but there were some problems with payments, most likely from my side, but could 95% recomend. You could also check out Green... See more

Company replied


Company details

  1. Game Store
  2. Gaming service Provider
  3. Online Marketplace
  4. Video Game Store

About Eneba

Written by the company

Eneba is the fastest-growing marketplace for gamers, where verified merchants provide you games and top-ups for the best prices available.
Verified vendors

Verified vendors

Sellers onboarded under the strictest criteria with consistent quality monitoring
Secure checkout

Secure checkout

Partners with the largest global payment providers
Available support

Available support

Fast, reliable help through online support

Experiencing issues?

Please create a ticket explaining the issue you’re facing or question you have by contacting our Support Team. Contact support

Contact info

Promotion box for Eneba

Got a Question?

We're ready to help with purrfect timing. Contact our Support Team.

4.3

Excellent

TrustScore 4.5 out of 5

294K reviews

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Rated 5 out of 5 stars

Always reliable

Have been buying keys from Eneba for Years and they have always been reliable and quick.
They always make you confirm the region and platform so you do not waste money for the wrong key. Have not had any issues so far.

April 26, 2026
Rated 3 out of 5 stars

THE CODE IS NOT WORKINGGGG!!!

THE CODE IS NOT WORKINGGGG!!!

April 27, 2026
Eneba logo

Reply from Eneba

Hi! My name is Enzo.

Thank you for your review and for taking the time to share your experience.

I'm sorry to know this situation happened to you. Don't worry, I'll be happy to help you resolve this.

Since you provided your email address when you created your review, I have contacted you by creating a ticket to find out what happened and how I can help you, so please check your inbox and respond when you can so we can resolve this as soon as possible.

Best regards,
Enzo, Eneba Team

Rated 4 out of 5 stars

Very reliable, remember hidden fees

They try to trick you into going for a more expensive option, so they can get a bigger procentual provision from you. If you look past that, this is a very trustworthy site. I have bought countless steam and nintendo switch keys from this site and never had a problem. You get the codes immediately.

December 8, 2025
Eneba logo

Reply from Eneba

Hi there Robert! My name is Enzo.

Thank you so much for a great review!
We are thrilled that you enjoyed your experience with Eneba! Hope to see you soon!

Warm regards,
Enzo, Team Eneba

Rated 1 out of 5 stars

I got scammed

I got scammed

April 27, 2026
Eneba logo

Reply from Eneba

Hello there,

Thank you for your review, this is something that needs to be checked right away.

Since you provided us with your email address during the creation of your review, I was able to see that you haven't reached out to our Support Team yet. To investigate your situation further and to provide assistance, our team has reached out to you via a ticket to the email address you provided.

Kindly make sure to check your email inbox and get back to our Support Team.

EDIT

Our Support Team provided you with detailed information on how to stay safe and avoid online scams in the future.

We truly hope the guidance shared will help you avoid situations like this going forward and will change the perspective on our platform.

Warm regards,
Team Eneba

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