Eneba is one of the best platforms in the market today. However, in terms of costs and availability of items, the competition is becoming extremely fierce. All together, a good experience from star... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
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I am very upset because I bought a lot of gift cards from ENEBA, but the company didn/t want to support me yesterday by returning my money paid for 2 gift cards 300 euros with keys without validity fr... See more
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I tried to buy Kerbal Space Program a little cheeper. It worked perfectly, but there were some problems with payments, most likely from my side, but could 95% recomend. You could also check out Green... See more
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Company details
About Eneba
Written by the company
Eneba is the fastest-growing marketplace for gamers, where verified merchants provide you games and top-ups for the best prices available.
Verified vendors
Sellers onboarded under the strictest criteria with consistent quality monitoring
Secure checkout
Partners with the largest global payment providers
Available support
Fast, reliable help through online supportExperiencing issues?
Please create a ticket explaining the issue you’re facing or question you have by contacting our Support Team. Contact supportContact info
Lithuania
- support@eneba.com
- eneba.com
Got a Question?
4.3
Excellent
294K reviews
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How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
April 26, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Eneba
Hello there,
Thank you for your review, this is something that needs to be checked right away.
Since you provided us with your email address during the creation of your review, I was able to see that you haven't reached out to our Support Team yet. To investigate your situation further and to provide assistance, our team has reached out to you via a ticket to the email address you provided.
Kindly make sure to check your email inbox and get back to our Support Team.
EDIT
Our Support Team provided you with detailed information on how to stay safe and avoid online scams in the future.
We truly hope the guidance shared will help you avoid situations like this going forward and will change the perspective on our platform.
Warm regards,
Team Eneba
100% greatfull
April 26, 2026
Really easy to buy games and other…
Really easy to buy games and other stuff really cheap. Very easy to use, and very fast delivery
April 27, 2026
Very good when we experience problems
Very good when we experience problems, the Eneba admin immediately responds quickly, thank you Eneba
April 26, 2026
All good and nice
April 27, 2026
Worked flawlessly and instantly
Worked flawlessly and instantly, good service! Great price too
April 26, 2026
''Not enough balance or cashback…
''Not enough balance or cashback spending limits are applied, choose other payment method"
April 26, 2026
Reply from Eneba
Hello there,
Thank you for your review. Thank you for your feedback. We would like to clarify that our cashback program is legitimate, but it does have specific limitations and conditions for use. Since you provided an email when submitting your review, our Support Team has already reached out to you and asked some additional information.
Please make sure to check your inbox (and spam/junk folder just in case) and reply to our Support Team so we can assist you further.
EDIT:
I am still waiting for your reply. Please respond to my email when you have a moment.
Kind regards,
Ruby, Team Eneba
game is cheap and key delivery was fast
April 26, 2026
Reply from Eneba
Hello there,
Thanks for taking the time to reach out to us.
On rare occasions, there can be a mix-up on the sellers side and issues with key activation occur, however we're ready to help you have this resolved and support team is always standing by to work them out.
Since you have provided me here with your e-mail address while creating your review, I have just reached out to you by creating a ticket for you, so make sure to check your inbox and get back to me whenever you have the ability to do so.
EDIT:
I am still waiting for your reply. Please respond to me when you have a moment.
Kind regards,
Ruby, Team Eneba
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