I first spoke to Amelia to find out all about different rates/packages available for electric car. She was ever so patient while trying to help me understand the different pricing systems. It was a ve... See more
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Energia is part of the Energia Group and together we energise over 250,000 homes and businesses across Ireland with renewable electricity and natural gas. Energia first launched in 1999 to business electricity customers and in 2014 Energia entered the residential market in Ireland. Leading the way in sustainable energy, Energia has been the longest provider of Renewable Electricity in Ireland. Energia Group supplies approximately 17% of the island of Ireland’s total electricity requirements and 20% of the island’s total wind power meeting the energy needs of 800,000 homes and businesses with competitive electricity and gas services provided through its two retail brands Energia and Power NI. Our shared Energia group vision centres on being a force for change towards greener, cleaner and smarter energy generation. We do this through ongoing research, development and investment in renewables, technology and customer solutions.
UK National Contact Centre Awards 2025

The Generali Building, Blanchardstown Retail Park, Blanchardstown, Dublin, D15 YT2H, Dublin, Ireland
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Sophia vijayakumar
Very good and professional and help me to switch easily and very friendly happy to switch to energia

Reply from Energia
Sophia helped switch us to a cheaper plan and made the process very easy

Reply from Energia
Priya patha great job in the change over for us.

Reply from Energia
I had great experience with Sriram & Kevin .they are very good persons to share all the informations regarding the plans. I am very happy .

Reply from Energia
Priya Patha signed me up to energia today at my door. She was absolutely lovely and a pleasure to deal with. Savings will be good too! Thanks so much Priya

Reply from Energia
Lovely experience with sales assistant Marwan Khalil when he called to our house today. Very pleasant, informative and helpful, overall an easy decision to switch providers!

Reply from Energia
sophia vijayakumar
....very professional , helpful and very fast in organizing any account set up require

Reply from Energia
Hi there.I am so happy to deal with JOEL THOMAS so helpful and polite.I recommended for everyone.Thank you Joel

Reply from Energia
Matthew was very professional and very helpful with the switch over he explained everything perfectly well. He is a credit to Energia!

Reply from Energia
Sophia vijayskumar
Very good customer service very good explanation on bill calculation very friendly smiley good energy happy to come back to energia thanks for best offer

Reply from Energia
Priya patha was very polite and helpful and explained everything very well I was very happy with the experience

Reply from Energia
Sophia Vijayakumar is very professional and explained the plans clearly made the process easy. Happy to switch to energia

Reply from Energia
Priya patha was great! Very helpful and informative. Excellent customer service

Reply from Energia
Sophia has been very helpful and persuasive for us to change to energia for better. Thank you

Reply from Energia
We were previously with another provider and were paying far more than we should have been. Priya Patha called to our door and explained how she could save us money with a better rate. She was so friendly, knowledgeable and took the time to answer every question we had without making us feel rushed. She made the whole process so simple and stress free. I honestly couldn’t recommend Priya highly enough!

Reply from Energia

Reply from Energia
Seamless switching at the front door. Thanks to Preethi!

Reply from Energia

Reply from Energia
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