I first spoke to Amelia to find out all about different rates/packages available for electric car. She was ever so patient while trying to help me understand the different pricing systems. It was a ve... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I contacted Energía on Saturday and a lovely woman called Somiya explained everything very clear. Then, on Monday, she called me back at the agreed time to finalize the switch. She answered me all my... See more
Company replied
Stephen Cunningham came to my door today was currently with prepaypower it was costing me a lot of money, €50-70 a week i was putting into the meter, stephen called at the right time and saved me almo... See more
Company replied
Sophia vijayakumar Brilliant 👏 👏 I am looking to change my provider and I put it on the long finger and then Sophia came to my door she is wonderful and change over is very quick and easy and v... See more
Company replied
Company details
Written by the company
Energia is part of the Energia Group and together we energise over 250,000 homes and businesses across Ireland with renewable electricity and natural gas. Energia first launched in 1999 to business electricity customers and in 2014 Energia entered the residential market in Ireland. Leading the way in sustainable energy, Energia has been the longest provider of Renewable Electricity in Ireland. Energia Group supplies approximately 17% of the island of Ireland’s total electricity requirements and 20% of the island’s total wind power meeting the energy needs of 800,000 homes and businesses with competitive electricity and gas services provided through its two retail brands Energia and Power NI. Our shared Energia group vision centres on being a force for change towards greener, cleaner and smarter energy generation. We do this through ongoing research, development and investment in renewables, technology and customer solutions.
Gold Winner
UK National Contact Centre Awards 2025
Energia Group were awarded the Gold Winner Award at the UK National Contact Centre Awards 2025.
Contact info
The Generali Building, Blanchardstown Retail Park, Blanchardstown, Dublin, D15 YT2H, Dublin, Ireland
- 1850300700
- info@energia.ie
- energia.ie
4.3
Excellent
6K reviews
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Terrible experience with PrepayPower
Terrible experience with PrepayPower, thanks for the support priya patha. Appreciate your kindness and guiding us with proper information for us, wonderful girl.
July 24, 2026
Unprompted review
Reply from Energia
Hi Rishitha,
Thank you for taking the time to leave your review. It's great to hear that you found Priya kind and informative. We really appreciate your feedback!
Kind Regards,
Rachel
Thanks so much for the girl Trarthana
Thanks so much for the girl Trarthana, she walks door to door and she was so professional and helpful. She recommended but not pushing, and now if I will change my electric company, first I will remind her.
And she was so kind to my baby. Thank you
July 21, 2026
Unprompted review
Reply from Energia
Good Morning Kateryna,
Thank you for taking the time to leave your review. I am happy to hear that you found our agent Trarthana to be very helpful and professional. We really appreciate your feedback and look forward to welcoming you to Energia some time in the future.
Kind Regards,
Alyson
Sophia vijayakumar
Sophia vijayakumar
Excellent and friendly Highly recommended
July 23, 2026
Unprompted review
Reply from Energia
Good Morning Dermot,
Thank you for leaving a positive review about our agent Sophia. Its great to hear that you would highly recommend our agent Sophia and that you had such a great experience. I hope that you enjoy your time as our customer.
Kind Regards,
Alyson
Very good service with Marwan Khalil…
Very good service with Marwan Khalil from energia company
July 23, 2026
Unprompted review
Reply from Energia
Good Morning Alexandru,
Thank you for leaving a positive review about our agent Marwan. I am so happy to hear that you received such good customer service from Marwan, I really hope that you enjoy your time as our customer.
Kind Regards,
Alyson
Sophia vijayakumar
Sophia vijayakumar
Excellent sales person, very friendly and helpful with switching over super easily.
July 23, 2026
Unprompted review
Reply from Energia
Good Morning Mika,
Thank you for taking the time to leave a review. It is great to hear that you found Sophia to be very friendly and that she was able to help you with the switching process and made everything very simple for you. We really appreciate your feedback.
Kind Regards,
Alyson
Reply from Energia
Good Morning Daniela,
Thank you for taking the time to leave your review. I am so happy that Sowmi was so professional and efficient. We really appreciate your feedback.
Kind Regards,
Alyson
Reply from Energia
Good Morning Domhnall,
Thank you for taking the time to leave your review. I am really happy to hear that your experience with Priya was so positive. I hope you enjoy your time as our customer.
Kind Regards,
Alyson
I phoned yesterday and spoke with Rucha…
I phoned yesterday and spoke with Rucha about switching to energia. From the minute I got on the phone she was an absolute pleasure. Explained everything and made the entire process so easy. Without a doubt the best customer service I’ve experienced and I spoke to a lot of energy providers.
Thanks again,
Margaret
July 22, 2026
Unprompted review
Reply from Energia
Hi Margaret,
Thank you for taking the time to leave your review. I am so pleased to hear that you had such a positive experience on the phone with Rucha, and she was able to assist with your switch to Energia. We really appreciate your feedback, and I hope you enjoy your time as our customer!
Kind Regards
Rachel
Priya patha was lovely and helpful…
Priya patha was lovely and helpful really pleasant to deal with
July 22, 2026
Unprompted review
Reply from Energia
Good Morning Amy,
Thank you for taking the time to leave your review. I am so happy to hear that you found Priya helpful, and that she was able to assist you with everything! We really appreciate your feedback.
Kind Regards,
Rachel
Preethi was very kind and understanding…
Preethi was very kind and understanding and helped me switch my electricity service.
She set it up and made it extremely simple and easy today .
She was a pleasure to do business with
Many thanks Preethi
July 22, 2026
Unprompted review
Reply from Energia
Good Morning Carol Ann,
Thank you so much for taking the time to leave your review. I'm so glad to hear that Preethi was able to assist you in finding a suitable tariff, and that the switch was easy. I hope you enjoy your time as our customer!
Kind Regards,
Rachel
Priya patha was lovely persuasive and…
Priya patha was lovely persuasive and not pushy
July 22, 2026
Unprompted review
Reply from Energia
Hi Gareth,
Thank you for taking the time to leave your review. It's great to hear that Priya was able to assist you. We really appreciate your feedback!
Kind Regards,
Rachel
Surprisingly easy to deal with
Surprisingly easy to deal with. Staff were friendly, knowledgeable and professional, a rarity in this day and age.
July 21, 2026
Unprompted review
Reply from Energia
Hi David,
Thanks so much for taking the time to leave your review. I'm so glad you've found our staff helpful and knowledgeable! We really appreciate your positive feedback.
Kind Regards,
Rachel
Great customer service experience
Really good communication and customer service from Himanshu regarding our switch over. He came to our house and had us switched over in a few minutes. A pleasure to deal with, very knowledgeable and polite.
Would highly recommend! A+++++
June 25, 2026
Unprompted review
Reply from Energia
Hi Melissa,
Thank you for taking the time to leave your review. I am so happy to hear that Himanshu was able to assist you, and that you found him knowledgeable and polite! I hope you continue to enjoy your time as our customer.
Kind Regards,
Rachel
Your helpful and cheerful dealing with…
Your helpful and cheerful dealing with the process was very efficient and painless. Preethi was a pleasure to deal with. Norma Mitchell
July 22, 2026
Unprompted review
Reply from Energia
Good Morning Norma,
Thank you for taking the time to leave your review. I am delighted to hear that Preethi was able to assist you with the switching process. We really appreciate your feedback!
Kind Regards,
Rachel
Priya patha was very polite and helpful
July 21, 2026
Unprompted review
Reply from Energia
Good morning Dec,
We are so happy to hear that Sophia was polite and helpful. We appreciate your kind words and for taking the time to leave a review.
Kind Regards,
Sarah
Mohit Shuka
Mohit Shuka . A perfect gentleman and a very good sales rep. Put me at ease switching to energies.so thankful.
July 21, 2026
Unprompted review
Reply from Energia
Good morning Denise,
We're so glad to hear Mohit made your transition smooth and positive. Thank you for sharing your wonderful experience!
We hope you enjoy the rest of your time as an Energia customer!
Kind Regards,
Sarah
Sophia vikayakumar
Sophia vikayakumar
Good and help me to switch without any hassle
July 21, 2026
Unprompted review
Reply from Energia
Good morning Potein,
We're glad to hear that Sophia helped you switch without any hassle. We appreciate your kind words!
Kind Regards,
Sarah
Sophia vijayakumar
Sophia vijayakumar
Sophia is very helpful, friendly and knowledgeable
July 21, 2026
Unprompted review
Reply from Energia
Good morning Sinead
We are so happy to hear about your positive experience with Sophia! We appreciate you sharing your kind words.
We hope you enjoy the rest of your time as an Energia customer!
Kind Regards,
Sarah
sophia vijayakumar
sophia vijayakumar
she came to my door and convinced me to switch and make me aware that i am out of contrac,t and saved me good money she is so friendly and the process is so quick happy to switch to energia
July 21, 2026
Unprompted review
Reply from Energia
Good morning Wojciech,
We're so happy to hear about your positive experience and that we could help you save money! It's wonderful to know the process was quick and friendly with Sophia. Thank you for choosing us!
Kind Regards,
Sarah
Priya Patha was an absolute pleasure to…
Priya Patha was an absolute pleasure to deal with .So helpful & informative. Changing over was made very simple & no pressure in swapping. Really glad Priya knocked at my door. Thanks Priya
July 21, 2026
Unprompted review
Reply from Energia
Good morning Sinead,
We're so glad to hear that your experience with Priya was a pleasure and that the process of changing over was made simple and stress-free. Thank you for your kind words and positive feedback!
We hope you enjoy the rest of your time as an Energia customer!
Kind Regards
Sarah
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