Co-op energy via Octopus has always been good value for us. We are grateful for the options given to us online when the contract ended, and the ability to easily choose the best option, which we have... See more
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We have been with Octopus for many years, since they took over Co-Op energy. The prices have always been reasonable, the service fine and the “greenness” pretty good. I have seen interviews with the C... See more
The site was very clear, well laid out and presented, making it so easy to navigate. I had no problems understanding how my accounts were running, or how my bills were calculated. I was informed o... See more
Having had disastrous experiences with other companies, I read reviews of Octopus when transferred from Co-op (excellent company, too) and stayed. Best ever decision. Simple to use, no rubbish, meter... See more
4.8
Excellent
9K reviews
No recent history of asking for reviews
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not really a choice
don't know what to say i just want lower energy bills and just chose this tariff because its all they had . can't believe this is the 21st century and we are being ripped off so much but thats the way thing are today
March 31, 2025
Unprompted review
Very easy to deal with
Very easy to deal with, competitive prices with no issues
March 31, 2025
Unprompted review
Change for more even payments
I felt I was being given good information, that it was clear and made sense, with change made easy to effect.
March 31, 2025
Unprompted review
Great compant to be with
Great compant to be with. Excellent customer services that listens to what the customer wants.
March 30, 2025
Unprompted review
Always kept in the loop with ease
Always kept in the loop with ease. Feel confident with their figures and green credentials and the estimates. Octopus are really on it. Thanks.
March 30, 2025
Unprompted review
Always fair and helpful
March 30, 2025
Unprompted review
Everything is just so easy and…
Everything is just so easy and straightforward to use. Highly recommended!!
March 30, 2025
Unprompted review
Good reputation
March 30, 2025
Unprompted review
Changing Tariffs made easy
Clear, helpful and concise information on my Account details, the different tariffs and how to change them. All very straight forward and easy to understand
March 30, 2025
Unprompted review
Changing Tariff
Previously, the option of changing tariffs and costs were on the bill. This system required me to go into my account to check them. As someone who is not very confident with websites, i was nervous that by pressing certain buttons, i would inadvertently change to the wrong tariff.
Why do i have do i have to spend hours on this process every year?
Why don't you just put me on the cheapest tariff?
March 30, 2025
Unprompted review
Very straightforward
Very straightforward, lots of information provided at the click of a button by octopus energy themselves
No get out fee if we change our minds
March 30, 2025
Unprompted review
Been with octopus for 8 / 9 years
Been with octopus for 8 / 9 years. The best company and so easy to deal with . Just fixed ahead of price rise. Couldn’t have been easier. Better than any energy co I’ve dealt with before. 10/10 🐙 ⭐️
March 30, 2025
Unprompted review
Fantastic service always good and…
Fantastic service always good and reliable friendly team.
March 29, 2025
Unprompted review
Details of costings straightforward
Details of costings straightforward. Switching tariff uncomplicated.
March 29, 2025
Unprompted review
Very easy to switch tariffs with…
Very easy to switch tariffs with Octopus Energy.
March 29, 2025
Unprompted review
Tarriff Choice
A very straightforward process following a clear explanation of tariffs.
March 29, 2025
Unprompted review
Switching Tariff
Easy to switch tariff (apart from massively long Terms & Conditions to read!). I appreciate efforts by Octopus to offer most reasonable tariffs available to customers and to be flexible in arranging monthly direct debit payments.
March 29, 2025
Unprompted review
I trust Co-op Energy and Octopus 100%
I trust Co-op Energy 100%. The Co-op is ethical and caring in every way, this is very important to me.
I am happy with their joining Octopus who always receive excellent ratings.
March 29, 2025
Unprompted review
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