Co-op energy via Octopus has always been good value for us. We are grateful for the options given to us online when the contract ended, and the ability to easily choose the best option, which we have... See more
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We have been with Octopus for many years, since they took over Co-Op energy. The prices have always been reasonable, the service fine and the “greenness” pretty good. I have seen interviews with the C... See more
The site was very clear, well laid out and presented, making it so easy to navigate. I had no problems understanding how my accounts were running, or how my bills were calculated. I was informed o... See more
Having had disastrous experiences with other companies, I read reviews of Octopus when transferred from Co-op (excellent company, too) and stayed. Best ever decision. Simple to use, no rubbish, meter... See more
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Great service
I was contacted before the new price rise and guaranteed a better price than my current one for 14months
It refreshing to feel like a valued customer I just wish Octopus did car insurance as well😂😂😂
Brilliant cheaper rate
Brilliant young man outside Dobbies Garden Centre saved me money on my current rate thank you!
Octopus = No problems.
As a Coop member I have been with Octopus for some years now. I have always found them to be honest and helpful. They always advise on better tariffs and ways to save money or maximise the tariff you are on. They provided a smart meter, which has been very worthwhile.
Switching to a new tariff.
Clear information about moving to a new tariff and why that is in my interest to do so.
It was so easy to decide which tariff…
It was so easy to decide which tariff to choose.
An outstanding company
One feels confident that this company is fair and trustworthy
Their pricing is excellent and easy to understand
The web-site is superb
They make you compare apples with pears
The problem is that they give existing tariff in terms of KWH and daily rate. With the new tariff they just give an estimate of the total monthly bill. So it is impossible to genuinely work out whether to change or not. However, given there is no exit fee, I've changed for now but may go elsewhere once I see the actual figures on my account/next bill
Octopus are simple and easy to deal…
Octopus are simple and easy to deal with, plus consistently good value
You are still the best
You are still the best, I would recommend you to anyone.
Easy to switch to new tarrif
customer service was excellent
customer service was excellent, i would have liked a smart meter that gave out signals every half hour to an hour to stop me being bombarded by EMF with the 2 meters . i switched to what they told me was a lower tariff, but with all the gobbledegook info and figures they throw at you with the technical info it's impossible to work out what is really happening, do companies do this to deceive you? and don't forget that it is actually the national grid that supplies the actual electric and Gas and these companies are just middle men that put their meters in-between you and the grid and then charge you what they feel like for the digits, i heard that what costs us £100 is roughly £3 worth from the national grid, still politicians and Gvts have shares , portfolios and sit on Corporate boards and globalist NGOs, they are probably doing very nicely out of it, thank you very much and do they really care for our pockets or the environment ? i think you deep down already know the answer to that question. Rip Off Britain
Octopus Energy and Co-Op energy make…
Octopus Energy and Co-Op energy make life much easier for a user. Prices are good, competitive and the service is great. Submitting meter readings and getting updates etc couldn't be easier. Also, the split of how energy is generated is highly renewable (85%).
Definitely recommended.
Easy to do with good written guidance.
It was straightforward
JUST LOVE THE SIMPLE CLEAR EXPLANATIONS
Clarity of option outlines
Clarity of option outlines. Ease of online application.
Happy with the service
Good competitive rates easy switch
Good competitive rates and easy to switch tariff with no exit fee
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