Energy Avenue Reviews 405

TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

What seemed like a good site for LED lights turned into a nightmare for returning and obtaining a refund. A number of bulbs ordered were not described accurately on their website - they had t... See more

Rated 1 out of 5 stars

Scam Alert!!! After placing and paying for an order online with a Credit Card, someone named Norman called 3 times to "confirm" personal info already submitted in order to prove I wasn't a "fraud". N... See more

Rated 1 out of 5 stars

The last time I purchased from them, EA has selected by itself a UPS shipping service that forced me to pay close to 100$ in customs brokerage fee to get the order in Canada. After 1 week and over 25... See more

Rated 1 out of 5 stars

They mis-represented a product on their website. I called prior to ordering, making sure they knew what they were selling. When I received the 2 orders the product was not what I ordered. I called, t... See more

Company details


Contact info

1.1

Bad

TrustScore 1 out of 5

405 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Honestly the service was great

Honestly the service was great. The only reason for the lower rating is that I have called twice for an RMA # and never received an email with the return number.

December 24, 2017
Unprompted review
Rated 5 out of 5 stars

Great customer service!

I ordered a bulb from Energy Avenue, and it was DOA. Customer service took care of me, and I had a new bulb shipped to me, free of charge. I will definitely buy from them again in the future.

December 21, 2017
Unprompted review
Rated 5 out of 5 stars

Prices great

Prices great ! Fast shipping & bulbs working well as promised. Way less expensive that buying these at a local lighting store. Would order again without hesitation

December 19, 2017
Unprompted review
Rated 5 out of 5 stars

Great customer service

Quick delivery. Price is right. Representatives are very helpful and friendly - great customer service. Thank you.

December 19, 2017
Unprompted review
Rated 5 out of 5 stars

Must do, Energy Avenue!!

Energy Avenue had my items in stock and order shipped very quickly. Tracking was sent within a short period of time and prices were great!!

December 4, 2017
Unprompted review
Rated 5 out of 5 stars

I couldn't be happier with my purchase …

I couldn't be happier with my purchase of six smoke alarms. My total bill was virtually the same as what I saw a single unit (exact model) advertised for on-line. Every one plugged in easily and worked perfectly.

December 1, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look