Energy Avenue Reviews 405

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

What seemed like a good site for LED lights turned into a nightmare for returning and obtaining a refund. A number of bulbs ordered were not described accurately on their website - they had t... See more

Rated 1 out of 5 stars

Scam Alert!!! After placing and paying for an order online with a Credit Card, someone named Norman called 3 times to "confirm" personal info already submitted in order to prove I wasn't a "fraud". N... See more

Rated 1 out of 5 stars

The last time I purchased from them, EA has selected by itself a UPS shipping service that forced me to pay close to 100$ in customs brokerage fee to get the order in Canada. After 1 week and over 25... See more

Rated 1 out of 5 stars

They mis-represented a product on their website. I called prior to ordering, making sure they knew what they were selling. When I received the 2 orders the product was not what I ordered. I called, t... See more

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1.1

Bad

TrustScore 1 out of 5

405 reviews

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Rated 1 out of 5 stars

A restock fee?

A restock fee? I had every In tension on ordering other led bulbs for my house but now I will not. There are many other options on line.
Thank you.
Chris

October 24, 2017
Unprompted review
Rated 1 out of 5 stars

They mis-represented a product on their …

They mis-represented a product on their website. I called prior to ordering, making sure they knew what they were selling. When I received the 2 orders the product was not what I ordered.
I called, they had an attitude about it and made me call the manufacturer confirming Energy Avenue got it wrong! Obviously they did not believe me, their customer. Never again!

October 4, 2017
Unprompted review
Rated 4 out of 5 stars

Wrong item sent but they fixed it quickly

Incorrect item was sent but they did make up for it and offered to send me the correct item overnight (I asked for it to be sent slower as I was not going to use the lamp holders for many weeks). I received the replacement lampholders and they did a good job correcting their mistake. I am now satisfied.

October 2, 2017
Unprompted review
Rated 5 out of 5 stars

5 stars

5 stars: Excellent – I would recommend this company to anyone.

September 27, 2017
Unprompted review

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