Energy Bureau Reviews 

664
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, approachable, and knowledgeable when handling contract renewals and energy switches. Reviewers often mention that advisors take the time to explain every detail clearly, ensuring a smooth and reassuring process from start to finish. People also appreciate the highly efficient service that consistently helps secure competitive market prices and achieve significant financial savings. Consumers consistently highlight that working with the team removes all the usual stress and pressure associated with utility providers. Reviewers note that advisors remain constantly available to answer questions and provide ongoing support long after contracts are signed.

What people talk about most

Staff

Customers report highly positive experiences with staff, highlighting their helpful, polite, and... See more

Service

Consumers find service to be positive, highlighting quick, efficient, and professional assistance with energy... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting helpful and efficient support.... See more

Price

Users describe satisfaction with price, reporting significant financial savings and competitive rates on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Anthony has been great, he is always on hand to arrange my renewal but really pleased with the service after that, he doesn’t leave you after you have signed the contract. Not many brokers have a good... See more

Rated 5 out of 5 stars

I would normally be skeptical about companies that offer to help with your energy, however I am very happy so far with how things have been. Charles has been my main point of contact and I cannot faul... See more

Rated 5 out of 5 stars

What a great experience I have had with an honest Mr. Mark Steer, grateful for the knowledge given and the brilliant saving our company had made by using Energy Bureau. This industry is harsh, and a... See more

Rated 5 out of 5 stars

I been using Mark Steer for more than a few years. I have always received a 5 star customer service. He is very honest, approachable, helpful and knowledgeable. I will continue to always reach out to... See more


Company details

  1. Utility Contractor
  2. Electric Utility Company
  3. Gas Company

Information provided by various external sources

At Energy Bureau, we pride ourselves on developing business energy services that benefits you and your business best. With support and hassle-free management of your business gas and electricity, our aim is to compare energy providers and find the best rates that will not only reduce your energy overheads, but ensure you’re making the most of the tariffs and services available to you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

664 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(664)

32 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding Service

Anthony McClintock has been an incredible support through a very difficult move. His patient and determined assistance was outstanding, making what could have easily been a horrible experience, into a positive, smooth transition. I highly recommend his professional, friendly service.

April 15, 2025
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Tina Brown

Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟

We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨

If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!

Rated 1 out of 5 stars

Cold calls and very pushy sales

Cold calls and very pushy sales
Desperate to sell something, very unprofessional and scary

March 25, 2025
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Franco M

We hope you're doing well!

We’d really appreciate it if you could share a bit more information about your recent review to info@energybureau.co.uk. We work with tens of thousands of business consumers, and as you can see from our many other reviews, it’s quite rare for us to receive negative feedback.

Unfortunately, we’ve had trouble finding any details from your Trustpilot review that match an account we manage. We’ve also reached out through Trustpilot but haven't had any success so far.

We’d love to help if we can, so any extra details you could share would be really helpful.

Best wishes

Rated 5 out of 5 stars

Mr Harj Rai from Energy Bureau was able…

Mr Harj Rai from Energy Bureau was able to secure a good deal with British Gas for our business energy supply when it comes up for renewal. He was very thorough and had a great deal of knowledge regarding energy pricing. I have known him for a few years and always find him very helpful. Thank you

March 11, 2025
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Miriam

Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟

We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨

If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!

Rated 5 out of 5 stars

Explained everything fully

Explained everything fully
It was that easy

March 10, 2025
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi PANDY NIJJAR

Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟

We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨

If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!

Rated 5 out of 5 stars

Keith was an angel

A brilliant experience had and very helpful, Keith Hopper has gone above and beyond in all areas!

thank you

March 6, 2025
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Robyn Lynham

Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟

We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨

If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!

Rated 5 out of 5 stars

Harj Rai is very help for me and his is…

Harj Rai is very help for me and his is very kind of person he always good explained to me.

February 27, 2025
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Na Li

Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟

We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨

If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!

Rated 5 out of 5 stars

Outstanding Service from Sam at the Energy Bureau

We cannot thank Sam enough for his incredible support and dedication. His persistence and expertise have made a real difference, resulting in a fantastic outcome for us. Sam went above and beyond to ensure everything was handled smoothly, and his professionalism and commitment were truly commendable. If you need assistance, he is the person to go to! Highly recommend his services.

February 25, 2025
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Jo

Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟

We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨

If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!

Rated 5 out of 5 stars

A pleasure to do business with.

Have used Energy Bureau for many years now and have found them to be professional and proactive.

February 10, 2025
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi william

Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟

We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨

If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help

Rated 5 out of 5 stars

Fantastic service

I have been working with Micheal for several years.
He makes the whole process of renewing energy prices easy and I always get the best rates for

February 7, 2025
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi GUNPOWDER | Greg Gierma

Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟

We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨

If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help

Rated 5 out of 5 stars

Sam Palmer is a great Accounts manager

Sam Palmer is the most helpful, experienced , friendly and professional person and we are really appreciative
to have him as our accounts manager. Hope to work with Sam for many more years

February 7, 2025
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi customer

Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟

We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨

If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help

Rated 5 out of 5 stars

Harj has helped me in getting very good…

Harj has helped me in getting very good prices for the energy bills. I recommend everyone to please speak with Harj for better energy Prices.

February 1, 2025
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Kingsley Cottage

Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟

We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨

If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!

Rated 5 out of 5 stars

Efficient and knowledgeable

Anthony McClintock was brilliant, answered all my questions, gave clear options to choose from.
Would recommend Anthony and UK Energy Bureau Ltd and will use again for my business utilities.

January 30, 2025
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Mrs Durrell

Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟

We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨

If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!

Rated 5 out of 5 stars

Anthony was persistent in securing us…

Anthony was persistent in securing us the best deal in a challenging market and kept me up-to-date throughout. Couldn’t have asked for more than that. Appreciate the service we received and would use again.

January 28, 2025
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Alastair Brown

Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟

We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨

If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!

Rated 5 out of 5 stars

Very easy experience and knowledgable…

Very easy experience and knowledgable team. Harj was super helpful and went above and beyond. Turnaround was super quick.

January 24, 2025
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Luis

Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟

We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨

If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!

Rated 5 out of 5 stars

Harj was very helpful and helped us…

Harj was very helpful and helped us through the process.

December 13, 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Ralph Stirrat

Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟

We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨

If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!

Rated 5 out of 5 stars

I've great experience with Harj Rai

I've great experience with Harj Rai. He would answer all my questions. Thank you.

December 13, 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi City Hope Church

Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟

We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨

If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!

Rated 5 out of 5 stars

Great service from Jonathan at Energy…

Great service from Jonathan at Energy Bureau, thank you for your help and organising the CCL refund for the school.

November 26, 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Patrick Donnelly

Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟

We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨

If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!

Rated 5 out of 5 stars

Service is amazing

Service is amazing. Anthony goes above and beyond to get us the best deals and to fast track the process of going back and forth with utility companies. Anthony is always reachable and acts quickly and with efficiency. 100% would recommend their services - especially Anthony.

November 22, 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Meadows International

Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟

We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨

If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!

Rated 5 out of 5 stars

Jonathan was very helpful and got me a…

Jonathan was very helpful and got me a price I was happy with.

November 20, 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Alison Cox

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help

Rated 5 out of 5 stars

Thanks very much for all your help Sam

November 21, 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Linden Stringer

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look