Energy Bureau Reviews 

664
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, approachable, and knowledgeable when handling contract renewals and energy switches. Reviewers often mention that advisors take the time to explain every detail clearly, ensuring a smooth and reassuring process from start to finish. People also appreciate the highly efficient service that consistently helps secure competitive market prices and achieve significant financial savings. Consumers consistently highlight that working with the team removes all the usual stress and pressure associated with utility providers. Reviewers note that advisors remain constantly available to answer questions and provide ongoing support long after contracts are signed.

What people talk about most

Staff

Customers report highly positive experiences with staff, highlighting their helpful, polite, and... See more

Service

Consumers find service to be positive, highlighting quick, efficient, and professional assistance with energy... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting helpful and efficient support.... See more

Price

Users describe satisfaction with price, reporting significant financial savings and competitive rates on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Anthony has been great, he is always on hand to arrange my renewal but really pleased with the service after that, he doesn’t leave you after you have signed the contract. Not many brokers have a good... See more

Rated 5 out of 5 stars

I would normally be skeptical about companies that offer to help with your energy, however I am very happy so far with how things have been. Charles has been my main point of contact and I cannot faul... See more

Rated 5 out of 5 stars

What a great experience I have had with an honest Mr. Mark Steer, grateful for the knowledge given and the brilliant saving our company had made by using Energy Bureau. This industry is harsh, and a... See more

Rated 5 out of 5 stars

I been using Mark Steer for more than a few years. I have always received a 5 star customer service. He is very honest, approachable, helpful and knowledgeable. I will continue to always reach out to... See more


Company details

  1. Utility Contractor
  2. Electric Utility Company
  3. Gas Company

Information provided by various external sources

At Energy Bureau, we pride ourselves on developing business energy services that benefits you and your business best. With support and hassle-free management of your business gas and electricity, our aim is to compare energy providers and find the best rates that will not only reduce your energy overheads, but ensure you’re making the most of the tariffs and services available to you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

664 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(664)

32 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We saved £3,500 over 3 years by…

We saved £3,500 over 3 years by switching electricity providers!

After sharing our electricity bill with Glen Neal for a free review. It was quickly identified that we were out of contract and paying high variable rates.

After reviewing our options, Glen recommended a new provider through the UK Energy Bureau, helping us achieve significant savings over the next three years.

A quick, efficient, and professional service. Highly recommended!

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Mark Steer

Excellent service from Mark Steer. I really don't like being chased by companies trying to force me to renew the company energy contract and Mark was the opposite. He was extremely polite, knowledgeable and a pleasure to deal with.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

A professional and and excellent service

Glen Neal was very helpful when selecting a new electricity supplier for our charity - he provided up to date market prices and secured us a new contract at the most competitive rates. The admin in terms of the contract set up & signing was also seamless.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

I had the pleasure of working with… Charles Pallett

I had the pleasure of working with Charlie Pallett for a new energy contact. He was very helpful with my many questions. He also gave me a better deal than I was finding on the comparison websites, and looking forward to working with him in the future!

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Sorting out utility renewals quickly

I have to review utility contracts on behalf of a charity. Energy Bureau cut ot the hard work in doing this. I get a thorough review and recommendation(s). After discussion I make my choice and the paperwork to renew or change comes quickly and clearly. The advisor takes time to review the customer experience with an existing contract as part of this process.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Kerry was amazing and very honest…

Kerry was amazing and very honest throughout the process. Helped me navigate to the best deal, checked all the concerns I raised to ensure that I got the deal I wanted and will be my point of contact throughout my energy contract. Amazing service and will be passing her number on to a few of the businesses on our road.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

We have worked with Anthony McClintock - Gas & Electricy supplier

We have worked with Anthony McClintock on several occasions, and each time he has been extremely helpful, efficient, trustworthy, and responsive.
As we are not based in the UK and our property is owned by a non-UK company, dealing with gas and electricity suppliers can be quite complex and time-consuming. Anthony handled all the communication with the providers, including the KYC requirements and business verification process, which saved us a considerable amount of time and stress.

The first time we worked with him was in June 2024 when we changed our gas supplier from British Gas to Crown Gas after experiencing ongoing issues. He then helped us again in May 2025 with both our gas and electricity suppliers.
Anthony clearly knows the process very well and made everything much smoother and easier for us.

What could have taken us many hours and potentially a lot of frustration was handled quickly and professionally thanks to his support.

We truly appreciated his reliability, efficiency, and clear communication throughout. We would definitely work with him again in the future if needed and would highly recommend his services.

Thank you again for your assistance — you really took a huge weight off our shoulders.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Ant McMlintock - second to none !!

I recently got in touch with Ant McClintock through a referral from a friend and I can honestly say so far its been the best decision I made so far. I have had issues with my energy provider for my business and Ant jumped straight on to support and has been a god send this far, its going to be a journey but I know any questions no matter how silly he will help. I would definitely recommend to others

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Been dealing with Energy Bureau and…

Been dealing with Energy Bureau and Anthony McClintock for the previous 4 years and he has been brilliant. Hes always proactive and we have saved tens of thousands of pounds for fixing prices at the correct time which means we have had budget certainty and avoided price hikes, we are now sorted until 2032 and i would really recommend Energy Bureau and Anthony for sure.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful approach rather than sales driven

Making energy‑related changes can be frustrating and time‑consuming, but working with Mark Steer removed the stress from the process. His friendly, supportive approach felt far more helpful than sales‑driven, and he ensured we secured the right deal for our needs. I would be happy to work with Mark again.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

I recently worked with Mark Steer on…

I recently worked with Mark Steer on our Electricity contract. Mark was super efficient and got everything sorted quickly without any hassle.
Very easy to deal with—friendly, clear, and always happy to answer any questions. Mark made the whole process feel simple and stress-free, which I really appreciated.
Best of all, Mark got us great results, including reductions in kVA that no other broker has picked up on before.
Would definitely recommend to anyone looking for a reliable and easy-to-work-with energy consultant.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Energy Cost Savings & Excellent Service

Following concerns raised regarding the electricity costs on a new build Community Hall, Mark Steer was recommended by our project consultant. Mark was extremely helpful and efficient, always explaining things in easy to understand terms and the result has been a substantial cost saving.

January 19, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look