Energy Bureau Reviews 

664
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, approachable, and knowledgeable when handling contract renewals and energy switches. Reviewers often mention that advisors take the time to explain every detail clearly, ensuring a smooth and reassuring process from start to finish. People also appreciate the highly efficient service that consistently helps secure competitive market prices and achieve significant financial savings. Consumers consistently highlight that working with the team removes all the usual stress and pressure associated with utility providers. Reviewers note that advisors remain constantly available to answer questions and provide ongoing support long after contracts are signed.

What people talk about most

Staff

Customers report highly positive experiences with staff, highlighting their helpful, polite, and... See more

Service

Consumers find service to be positive, highlighting quick, efficient, and professional assistance with energy... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting helpful and efficient support.... See more

Price

Users describe satisfaction with price, reporting significant financial savings and competitive rates on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Anthony has been great, he is always on hand to arrange my renewal but really pleased with the service after that, he doesn’t leave you after you have signed the contract. Not many brokers have a good... See more

Rated 5 out of 5 stars

I would normally be skeptical about companies that offer to help with your energy, however I am very happy so far with how things have been. Charles has been my main point of contact and I cannot faul... See more

Rated 5 out of 5 stars

What a great experience I have had with an honest Mr. Mark Steer, grateful for the knowledge given and the brilliant saving our company had made by using Energy Bureau. This industry is harsh, and a... See more

Rated 5 out of 5 stars

I been using Mark Steer for more than a few years. I have always received a 5 star customer service. He is very honest, approachable, helpful and knowledgeable. I will continue to always reach out to... See more


Company details

  1. Utility Contractor
  2. Electric Utility Company
  3. Gas Company

Information provided by various external sources

At Energy Bureau, we pride ourselves on developing business energy services that benefits you and your business best. With support and hassle-free management of your business gas and electricity, our aim is to compare energy providers and find the best rates that will not only reduce your energy overheads, but ensure you’re making the most of the tariffs and services available to you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

664 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(664)

32 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sam palmer…


Sam palmer had been a great help with securing our energy contract for the past 5 years. We will never look anywhere else for our energy support.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Anthony has been great

Anthony has been great, he is always on hand to arrange my renewal but really pleased with the service after that, he doesn’t leave you after you have signed the contract. Not many brokers have a good reputation but with customer service like at Energy Bureau and Anthony, there is still hope. Thank you

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Charlie was excellent

Charlie was excellent! Went through all my options..and was very patient with me when I had any queries. I would have no hesitation in recommending him to any one!

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Only a few diamonds left in this industry.

What a great experience I have had with an honest Mr. Mark Steer, grateful for the knowledge given and the brilliant saving our company had made by using Energy Bureau.
This industry is harsh, and a only a few diamonds left, I would recommend this business 100%

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Energy Contracts

Mark Steer made contact with me with a view to using the Energy Bureau to renew our energy contracts, Mark's persistence and efforts really did pay off as we decided to switch from our current supplier to the Energy Bureau for 6 sites.
Mark was always on hand to provide current quotes when needed and was very knowledgeable helpful throughout the process.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Mark is Fab!

We've had a great experience with Mark! He explained everything we needed, and gave 5* customer service. Would recommend to everyone!

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

5 Star Service

I been using Mark Steer for more than a few years. I have always received a 5 star customer service. He is very honest, approachable, helpful and knowledgeable. I will continue to always reach out to him when my business contracts are up for renewal.

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Business energy renewal

Thank you Mark Steer for sorting our energy contracts renewal.
Best broker I have ever dealt with. No fuss or the usual pressure. Got us a much better price for the next 3 years than we had and that's what its all about in the end, isn't it?

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Export rates for solar

I have been working with Mark Steer for the last 2 weeks on quite a complicated situation involving a fairly large solar installation. He has been beyond helpful in obtaining the best rates for the export of the solar power and I would thoroughly recommend him to anybody needing help with their energy suppliers.
Excellent!

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Switching Suppliers

We recently renewed our gas contract through Uk Energy Bureau Ltd, and the experience was excellent. Anthony McClintock handled everything from finding a competitive rate to managing the switch with the supplier. Communication was clear and professional throughout, and it saved us both time and hassle. Would definitely recommend their services.
Thank You Anthony

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

I have used energy bureau as my broker…

I have used energy bureau as my broker for many years, specifically dealing with Anthony McClintock. He is very professional and has always beaten any deals where I have gone direct. Would highly recommend!

August 21, 2025
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Mo Bowness

Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟

We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨

If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!

Rated 5 out of 5 stars

I cannot recommend Harj Rai enough

Harj Rai is hardworking, intelligent and honest. He has helped us find the best deals for four properties on tow successive occasions, continued to assist iron out issues and been on our side to solve one much bigger problem. He makes the process easy and understandable - I cannot recommend him enough.

August 12, 2025
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi David

Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟

We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨

If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!

Rated 4 out of 5 stars

Service has been excellent

Service has been excellent they do what they say, keep you updated at all times as well as saving the parishes money on the energy used. Would use again.

August 6, 2025
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Michael Boyle

Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟

We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨

If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!

Rated 5 out of 5 stars

Excellent service

Excellent service, Keith was professional and helpful. It's always a mindfield when considering a change from one energy supplier to another, especially when moving more than one contract. Keith was honest and sourced various options, presenting them all in a simplified format, making it an easier task to achieve. I would recommend this company to anyone looking to make a good move with all the right support.

July 30, 2025
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Jo Clark

Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟

We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨

If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look