Lisa was great, knowledgeable and easy to talk to. She answered all my questions and provided in depth details. I am very surprised with the savings that are actually available if you are prepared to... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
i have been with the same energy provider for 30+ years and after talking to these guys today I realised there is no reward for being loyal these days . I am now on a cheaper plan.
The lady on the phone was extremely helpful in understanding my current situation and supplied me with hopefully some power cost savings. Thank you.
The assistance I was given, over the phone, I could not speak more highly of. Everything was explained in clear English for me, if and when I had any questions, they would pause and let me ask my que... See more
Company details
Information provided by various external sources
Energy Deal is a price comparison and advisory service determined to find you a better electricity and gas deal. We want to make a difference, our unique model compares your current retailer up against our panel of retailers to see if we can get you a better deal.
Contact info
Level 4, 973 Nepean Highway, 3204, Bentleigh, Australia
- 1300 368 886
- feedback@energydeal.com.au
- energydeal.com.au
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 14% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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It was really helpful to get the advice…
It was really helpful to get the advice on an energy supplier considering I know very little about the area I’m moving into.
July 21, 2025
Lady was very polite but trying to get…
Lady was very polite but trying to get onto energy aust is a joke still unable to contact them
July 21, 2025
The actual sign up was pretty easy the…
The actual sign up was pretty easy the only problem I had was understanding what the person was saying
July 18, 2025
My assistant was very helpful and…
My assistant was very helpful and explained everything
July 22, 2025
It was a welcome relief to deal with Eaergy Australia today and thanks again
It was a pleasure to meet with you and ingot your benefits today and into the future 😀
July 23, 2025
Mathew and Kate were great
Mathew and Kate were very friendly and explained everything in an easy to understand format.
July 23, 2025
Changing energy suppliers
Everything was explained to me and my questions were answeted
July 22, 2025
Very polite and helpful young man
July 17, 2025
very good Communcation and instructions
very good Communcation and instructions
very easy to work out deals
July 22, 2025
Was taken through all the pricing told…
Was taken through all the pricing told we would get 10 cents feed in for first 8kw then got a return call later to say that the information they gave me was incorrect after getting me to sign on to the plan that day
July 21, 2025
Was very experienced
Was very experienced
I understand why you had to read terms and conditions
And go through the process three times
Due to my lack of a Medicare card or license
Might pay to tell customers to finish the application you need identification
But we got there in the end
July 21, 2025
Operator was good and patient
July 17, 2025
The call was timely as my current…
The call was timely as my current energy supplier had just increased their rates. Christian was very polite and answered all my questions
July 21, 2025
Jessica was easy to understand and not…
Jessica was easy to understand and not pushy. Very informative and professional
July 21, 2025
GIVING THE DETAILS FOR COMPARISON
July 21, 2025
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