They promise you will save money when they switch you but once switched the new supplier almost doubled my monthly direct debit for that whole year , gas prices have gone up buy not doubled , rath... See more
Company replied
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Energy Helpline unlike before your service has been deteriorated compared with a few years ago, i.e. when I talked to Brian over the phone he was always very evasive to his customer which I found ve... See more
Company replied
Plagues my company with cold sales calls and won't stop - we've had three calls in a single hour and are registered with Telephone Preference Service. Keeps asking for information which would allow th... See more
I went into the Energywise email. Put in details of current energy provider and usage per year plus postcode. They suggested relevant tariffs. You simply clicked on the one you wanted then confirm, ad... See more
Company replied
Company details
Written by the company
A quick and easy energy price comparison service, look no further than energyhelpline! We compare all major UK energy companies, process your switch swiftly and ensure there is no interruption to your supply for maximum peace of mind. Switch with us by phone or online, and save up to £461 on your energy bills! We don't just do electricity and gas, we also have a team of experts who can get you a new meter.
Energy Helpline
Written by the company
- Save up to £461 on your energy bills!
Contact info
Comparison Technologies Ltd, Ground & Lower Ground, One Valentine Place , SE1 8QH, London, United Kingdom
- energyhelpline.com
3.3
Average
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Easy and simple
It was easy and quick to switch my current supplies to the new one
Thanks again
September 20, 2021
Reply from Energy Helpline
Hello Mustapha Ouargli,
We would like to thank you for your feedback!
It is lovely to read that you found our service quick and easy to use. We aim to make the switching process as easy as possible for customers.
We hope to assist you again in the future!
Kind regards,
The Energy Helpline Customer Services Team
Reply from Energy Helpline
Hello Arif,
Thank you for your feedback and for the 5 star review!
We are happy to read that you found our website helpful and easy to use and we hope to assist you again in the future.
Kind regards,
The Energy Helpline Customer Services Team
Easy and simple to use A+
September 20, 2021
Reply from Energy Helpline
Hello Steven,
We would like to thank you for your lovely feedback and the 5 star review!
It is lovely to read that you found our service simply and easy to use.
We hope to assist you again in the future.
Kind regards,
The Energy Helpline Customer Services Team
So far things are OK but deal is not…
So far things are OK but deal is not completed & not a saving on previous.
September 18, 2021
Reply from Energy Helpline
Hello Phil Story,
Thank you for your feedback.
Unfortunately the energy prices have risen which is affecting the potential savings that we can offer.
We hope to assist you with switching energy suppliers again in the future.
Kind regards,
The Energy Helpline Customer Services Team
Check renewal prices
I was horrified by the quote from my current supplier to renew so thought I would check out with Energy Helpline to see what was on offer. So very happy that I did & would recommend all to check renewal prices.
September 18, 2021
Reply from Energy Helpline
Hello Mrs Karen Sibley,
Thank you for your lovely feedback on our service.
We are delighted to read that you found a tariff that you were happy with through our service and that you would recommend us to others.
We hope to help you again in the future.
Kind regards,
The Energy Helpline Customer Services
very useful as ever
September 18, 2021
Reply from Energy Helpline
Hello Wofl,
Thank you for your feedback, we really appreciate it.
We are pleased to read that you found our service useful to compare your energy prices and we hope to assist you again in the future.
Kind regards,
The Energy Helpline Customer Services Team
Was quick and easy to do
September 18, 2021
Reply from Energy Helpline
Hello Aa,
Thank you for your feedback and the 5 star review!
We are happy to read that you found our service quick and easy to use, we do aim to make the switching process as easy as possible for customers.
Kind regards,
The Energy Helpline Customer Services Team
Reply from Energy Helpline
Hello Catherine,
Thank you for your lovely feedback, we really appreciate it.
We are pleased to read that you found our service easy to use and that you would recommend us to others as well!
We hope to assist you with switching suppliers again in the future.
Kind regards,
The Energy Helpline Customer Services Team
Easy switch
I went into the Energywise email. Put in details of current energy provider and usage per year plus postcode. They suggested relevant tariffs. You simply clicked on the one you wanted then confirm, added bank details etc. Energywise then sent email to confirm switch to new provider. So easy to do thank you.
September 17, 2021
Reply from Energy Helpline
Hello Janet,
We would like to thank you for your feedback and the 5 star review.
It is lovely to read that you found our service easy to use to switch your energy suppliers and we hope to assist you again in the future!
Kind regards,
The Energy Helpline Customer Services Team
An easy app to operate and understand
September 17, 2021
Reply from Energy Helpline
Hello Grant,
Thank you for your feedback on our service.
We are happy to read that you found our website easy to understand and operate. We do aim to make the switch process as easy as possible for customers.
Kind regards,
The Energy Helpline Customer Services Team
Thanks to energy helpline I got a…
Thanks to energy helpline I got a better Tarriff and it’s still with the same supplier but a much better deal which wasn’t as readily available wen I checked on line so it was a good move using E. Helpline knowing energy prices are going up from October I’d recommend them for a quick and efficient way of finding a better deal. Thanks
September 16, 2021
Reply from Energy Helpline
Hello Jackie Noonan,
Thank you for your lovely feedback, we really appreciate it!
We are pleased to read that you found a better deal when using our service to compare the prices. It is also very nice to read that you would recommend others to use our service.
We hope to assist you again in the future.
Kind regards,
The Energy Helpline Customer Services Team
quick and easy thanks!
September 16, 2021
Reply from Energy Helpline
Hello Rob Tarry,
Thank you for your feedback on our service.
We are happy to read that you found our service quick and easy to use. We do aim to make the switching process as easy as possible for customers.
Kind regards,
The Energy Helpline Customer Services Team
Reply from Energy Helpline
Hello AC,
Thank you for your feedback and for the 5 star review.
It is lovely to read that you found our service clear and helpful when switching your energy suppliers.
We hope to assist you with switching suppliers again in the future.
Kind regards,
The Energy Helpline Customer Services Team
Very good and more helpful than I got…
Good - but I submitted my details to yourselves before regarding my new account with Scottish Power and never heard anything back from them. Still at least you've been more helpful than I got with a certain mobile account provider.
September 15, 2021
Reply from Energy Helpline
Hello Ashley Dickenson,
We would like to thank you for your feedback.
If you have any concerns regarding your recent energy switch, please do not hesitate to contact our friendly customer services team on 0800 634 3868 and one of our customer services advisors will be happy to look into this for you.
Kind regards,
The Energy Helpline Customer Services Team
Quick and helpful
September 15, 2021
Reply from Energy Helpline
Hello Glenda Ware,
Thank you for your feedback on our service.
We are happy to read that you found our service quick and helpful to use and hope to assist you again in the future.
Kind regards,
The Energy Helpline Customer Services Team
Well worth the experience
It was a good experience quick and efficient and fingers crossed it will all go through with no problems
September 14, 2021
Reply from Energy Helpline
Hello Mrs Sheila Walker,
Thank you for your feedback on our service.
We are very pleased to read that you found our service quick and efficient to use.
We hope you consider using our service again in the future.
Kind regards,
The Energy Helpline Customer Services Team
I was with a company on a fixed price
I was with a company on a fixed price, then they decided to blow my bills up ten times over! So, I decided to look online for a change and found Energy Helpline. They managed to get me on a fix price for two years and halved my bill in two. I just want to thank you & show you my appreciation. 5 stars 💫.
September 14, 2021
Reply from Energy Helpline
Hello,
Thank you so much for your wonderful feedback on our service and for the 5 star review, we really appreciate it.
We are happy to read that you found a suitable deal for you on our website.
We hope to assist you with switching your energy suppliers again in the future.
Kind regards,
The Energy Helpline Customer Services Team
Reply from Energy Helpline
Hello Wendy Gallagher,
Thank you for your feedback and for choosing to use our service.
We are pleased to read that you found our service easy to use, and do hope that you consider using our service again in the future.
Kind regards,
The Energy Helpline Customer Services Team
Put me onto some very good deals a few…
Put me onto some very good deals a few times now.
September 14, 2021
Reply from Energy Helpline
Hello Robert Parsons,
We would like to thank you for your feedback and the 5 star review!
It is lovely to read that you have previously used our service, and have come back to use us again, we really appreciate it.
We hope to assist you again in the future.
Kind regards,
The Energy Helpline Customer Services Team
Excellent and simple to use.
September 13, 2021
Reply from Energy Helpline
Hello David Johnson,
Thank you for your feedback on our service.
We are very happy to read that you found our service easy and excellent to use.
We hope to assist you with switching suppliers again in the future.
Kind regards,
The Energy Helpline Customer Services Team
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