Speaking to a real human being. Florence was very helpful, kind, and patient with helping me understand how Energy Ogre works. Initially I was just going to cancel my subscription to Energy Ogre becau... See more
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Energy Ogre is a Texas electricity concierge that takes the work out of finding and managing the right electricity plan for your home or business. We shop the competitive electricity market, compare plans and providers, handle enrollment and switching, and monitor Texas electricity rates so you don’t have to. Unlike Power to Choose, the state’s online electricity marketplace, Energy Ogre doesn’t just give you a list of plans to compare yourself. We analyze available electricity plans based on your unique usage, cut through confusing terms and gimmicky rate structures, and manage the process on your behalf. Whether you live in Houston, Dallas, Fort Worth, or another deregulated Texas electricity market, we do the shopping and ongoing management for you. Energy Ogre works for its members—not the electricity provider. You pay us a flat membership fee to optimize your electricity plan based on your home’s unique usage and costs. We aren’t paid by retail electricity providers for residential enrollments, so provider commissions or incentives don’t influence our recommendations. Our focus is simple: finding the plan that delivers the best overall value and savings for you. Founded in Texas in 2013, Energy Ogre was built to give electricity customers an advocate in a complicated market. Our members save an average of $954 per year on electricity. If you’re tired of comparing Texas electricity rates, sorting through electricity providers, or worrying about what happens when your fixed-rate electricity plan expires, let Energy Ogre manage your electricity for you.
Contact info
24 Greenway Plaza, Suite 1100, 77046, Houston, United States
- (832) 975-1000
- membercare@energyogre.com
- energyogre.com
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When I called in
When I called in, I had a problem with the billing of the electric company I used they extra charge with $200.
Zach help was unbelievable he wanted to make sure I was taken care of perfectly and said I will call you back in a couple days to check on it and he sure did today. The phone rang and he said he got your money back.
Thank you very much
Amazing Service
Wade was fantastic! He understood my needs and immediately knew the direction we should move in. Amazing service and care all around.
Maurice is the man!
I was reviewing my contract
I was dealing with one of the representatives her name is Florence. She is very thorough very kind and she made my situation win-win situation. I have been in the car business all my life and I would have to say her Customer Service is off the charts not only will I give her five stars I think the Superviser that's reading this should actually go ahead and give her a pay raise because of my book. She is the best of the best
Excellent and Worked with Me on Discontinuing upon Move
Energy Ogre helped for several years minimize our Galveston TX electricity charges. Then Wade in Customer Service helped with a refund per our move out of the house last year. They backdated the refund to month after we discontinued with our Retail Service Provider.
Wade was very helpful on Oct/27/2027…
Wade was very helpful on Oct/27/2027 super easy to switch companies
Maurice was patient and thorough with…
Maurice was patient and thorough with my questions and concerns.
Very professional experience
Wade did a great job
Wade did a great job. Very thorough and communicated expectations well
David was so helpful and patient with…
David was so helpful and patient with all of my questions. I was considering cancelling my subscription but talking to him changed my mind.
Good riddance direct energy
They were able to help solve an issue with a very difficult energy provider, in Direct Energy, today! She placed them on my do not use list, and was able to process my last and final payment to direct energy! Good riddance to direct energy!
Great service!
Lechequa was very helpful and took care…
Lechequa was very helpful and took care of the situation right away. Excellent service.
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Maurice at Energy Ogre made transferring my service so easy! He helped coordinate the transfer while keeping my current service active, giving me one less thing to worry about during my move. He was incredibly friendly, kind, and quick to get everything handled. I truly appreciated his care and efficiency. Thank you, Maurice and Energy Ogre, for the excellent service!
Amazing customer service from Wade!
I usually try to do everything online, because I don’t want to talk to anyone. But, Wade was so pleasant and helpful. He answered all of my questions, and I could tell that he truly was trying to help. AND, he found us an amazing rate!! This will be one of the main reasons I refer all of my friends and family to Ogre Energy.
Took care of question quickly
Energy Ogre Goes Above and Beyond for Their Customers!
I had an amazing experience with Energy Ogre! Their team truly goes above and beyond to make sure their customers are taken care of. They were able to get my deposit waived, which made the entire process so much easier and stress-free. Their customer service is outstanding, and I really appreciate the extra effort they put into helping me. It’s clear they genuinely care about their customers and want to make things as smooth and affordable as possible. I highly recommend Energy Ogre to anyone looking for great service, savings, and a company that truly goes the extra mile!
Wade at Energy Ogre
Wade at Energy Ogre was so helpful with helping me make my payment and getting my account in order!
Didn't have listen to endless chatter…
Didn't have listen to endless chatter on hold! It was pleasant speaking to the representative. Would recommend Energy Orge to other folks!
Wonderful and kind to help me
Wonderful and kind to help me! Very sensitive to my concerns and I felt validated.
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