Speaking to a real human being. Florence was very helpful, kind, and patient with helping me understand how Energy Ogre works. Initially I was just going to cancel my subscription to Energy Ogre becau... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
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Getting set up with Energy Ogre was so simple. I hate technology but they made it easy. My savings using Energy Ogre I see each and every billing cycle. Energy Ogre's service and support has bee... See more
Company replied
When I created an account with Energy Orge, I didn’t understand what I was looking at and immediately wanted to cancel shortly after. So I contacted customer service and told them to cancel my subscri... See more
This company is a great way to handle your home electrical service. A neighbor recommended them to me. Big savings vs TXU. Jake was a pleasure dealing with my service.
Company details
Written by the company
Energy Ogre is a Texas electricity concierge that takes the work out of finding and managing the right electricity plan for your home or business. We shop the competitive electricity market, compare plans and providers, handle enrollment and switching, and monitor Texas electricity rates so you don’t have to. Unlike Power to Choose, the state’s online electricity marketplace, Energy Ogre doesn’t just give you a list of plans to compare yourself. We analyze available electricity plans based on your unique usage, cut through confusing terms and gimmicky rate structures, and manage the process on your behalf. Whether you live in Houston, Dallas, Fort Worth, or another deregulated Texas electricity market, we do the shopping and ongoing management for you. Energy Ogre works for its members—not the electricity provider. You pay us a flat membership fee to optimize your electricity plan based on your home’s unique usage and costs. We aren’t paid by retail electricity providers for residential enrollments, so provider commissions or incentives don’t influence our recommendations. Our focus is simple: finding the plan that delivers the best overall value and savings for you. Founded in Texas in 2013, Energy Ogre was built to give electricity customers an advocate in a complicated market. Our members save an average of $954 per year on electricity. If you’re tired of comparing Texas electricity rates, sorting through electricity providers, or worrying about what happens when your fixed-rate electricity plan expires, let Energy Ogre manage your electricity for you.
Contact info
24 Greenway Plaza, Suite 1100, 77046, Houston, United States
- (832) 975-1000
- membercare@energyogre.com
- energyogre.com
5.0
Excellent
287 reviews
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Great Ogre customer service
Ms. Evelyn was very helpful and knowledgeable. I am a new Ogre user and she quickly put my concerns to rest.
October 6, 2026
Unprompted review
Very helpful
October 6, 2026
Unprompted review
Joseph P answered all my questions in a…
Joseph P answered all my questions in a professional manner. AI tried to do so however I still needed further clarification from a “ human”!
October 5, 2026
Unprompted review
Lechequa was very professional
Lechequa was very professional, knowledgeable and extremely helpful !
Thank you Lechequa.
October 5, 2026
Unprompted review
Wade was so helpful with completing a…
Wade was so helpful with completing a market search and showing me the value energy ogre can provide with the most competitive rates with little work to secure them as the consumer. His level of customer service was stellar!
October 5, 2026
Unprompted review
Florence was an amazing representative
Florence was an amazing representative. She was so kind and helpful with all of my requests! She was knowledgeable and had an answer for all my questions and also completed all the requested tasks/updates. Thanks again, Florence!
October 2, 2026
Unprompted review
I’m a new (and VERY SATISFIED) Energy Ogre customer
I’m a new Energy Ogre customer and, so far, I couldn’t be happier that I made the switch. Your customer service representative, Keith, provided me excellent support today in answering my questions and guiding me through the login procedure. I first tried to use the AI agent and it was not useful. Then I was connected to Keith and could not be happier with his kindness, patience, and ability to guide me through the process and answer all of my questions. Thanks Keith!
September 30, 2026
Unprompted review
Florence was extremely helpful
Florence was extremely helpful, answered my questions, and was able to keep me on with energy ogre. Thanks!
October 1, 2026
Unprompted review
I've been using Energy Ogre for a…
I've been using Energy Ogre for a while, and it's been a great, super easy experience. I just recently moved, and Mr David D. made the transfer process extremely easy and made me confident that the transition would be smooth. I'm now in my new place, AC blasting, watching TV. Thank you so much, and I'll be using the service for a long time.
October 1, 2026
Unprompted review
10/10 experience!
Lechequa was friendly, READY to help and find any wrong assumptions I had about the role of Energy Ogre. She explained the role your company provides, and was complimentary on the research I had done myself! Best customer service experience I’ve had in a while!
October 1, 2026
Unprompted review
The use of the website was easy
The use of the website was easy. I was very impressed with the use of the chat feature. Amanda, the Ogre was so helpful, and advising of the next steps in moving forward.
Thank you!
October 1, 2026
Unprompted review
Wade is a great example of customer…
Wade is a great example of customer service! He should be guiding new personnel!! He went above and beyond for me! He deserves a raise!
October 1, 2026
Unprompted review
Evelyn was super helpful and kind!
September 30, 2026
Unprompted review
Good customer service
Wade was my customer service rep and was very helpful in assisting me. I had overlooked an email, and needed to pay my monthly charge $12.00. He was able to handle that over the phone and it was genuinely helpful. Thank you Wade
September 30, 2026
Unprompted review
Amanda was absolutely amazing to work…
Amanda was absolutely amazing to work with! She helped me find a provider with a phenomenal rate which will end up saving us a tremendous amount of money! She went above and beyond to ensure I understood everything about my bill and the rates and answered all my questions thoroughly! Amanda is incredibly kind, patient, and has the best customer service skills I’ve seen in a long time! She was truly a blessing and I appreciate her helping me get the best rate possible! I don’t know what Energy Orgre does to recognize their outstanding employees, but Amanda deserves to be praised and celebrated in the best kind of way!
September 30, 2026
Unprompted review
Easy access and friendly knowledgeable…
Easy access and friendly knowledgeable help resolving my issue so fast.
September 30, 2026
Unprompted review
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