Energy Ogre Reviews 

287
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 278 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support staff for being exceptionally helpful, patient, and professional during every single interaction. People note that company representatives provide clear answers, spend extra time resolving complex concerns, and ensure all customer inquiries are fully addressed. Some reviewers were happy with the significant financial savings and the overall extremely smooth setup process that truly simplifies household management. Consumers also deeply appreciate the ongoing reliable assistance in managing energy rates, successfully lowering monthly bills, and handling difficult provider transitions effortlessly without experiencing any stress.

What people talk about most

Staff

Clients share satisfaction with the staff, frequently noting that representatives are professional, friendly,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are remarkably... See more

Service

Consumers find service to be positive, highlighting professional, helpful, and friendly representatives who... See more

Value for money

Customers had positive experiences with value for money, frequently highlighting great savings and the best... See more

User experience

Users describe positive interactions with user experience, noting that getting set up and using the platform... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Speaking to a real human being. Florence was very helpful, kind, and patient with helping me understand how Energy Ogre works. Initially I was just going to cancel my subscription to Energy Ogre becau... See more

Rated 5 out of 5 stars

Getting set up with Energy Ogre was so simple. I hate technology but they made it easy. My savings using Energy Ogre I see each and every billing cycle. Energy Ogre's service and support has bee... See more

Company replied

Rated 5 out of 5 stars

When I created an account with Energy Orge, I didn’t understand what I was looking at and immediately wanted to cancel shortly after. So I contacted customer service and told them to cancel my subscri... See more

Rated 5 out of 5 stars

This company is a great way to handle your home electrical service. A neighbor recommended them to me. Big savings vs TXU. Jake was a pleasure dealing with my service.


Company details

  1. Housing Utility Company
  2. also in
  3. Business Management Consultant
  4. Electric Utility Company
  5. Energy Supplier

Written by the company

Energy Ogre is a Texas electricity concierge that takes the work out of finding and managing the right electricity plan for your home or business. We shop the competitive electricity market, compare plans and providers, handle enrollment and switching, and monitor Texas electricity rates so you don’t have to. Unlike Power to Choose, the state’s online electricity marketplace, Energy Ogre doesn’t just give you a list of plans to compare yourself. We analyze available electricity plans based on your unique usage, cut through confusing terms and gimmicky rate structures, and manage the process on your behalf. Whether you live in Houston, Dallas, Fort Worth, or another deregulated Texas electricity market, we do the shopping and ongoing management for you. Energy Ogre works for its members—not the electricity provider. You pay us a flat membership fee to optimize your electricity plan based on your home’s unique usage and costs. We aren’t paid by retail electricity providers for residential enrollments, so provider commissions or incentives don’t influence our recommendations. Our focus is simple: finding the plan that delivers the best overall value and savings for you. Founded in Texas in 2013, Energy Ogre was built to give electricity customers an advocate in a complicated market. Our members save an average of $954 per year on electricity. If you’re tired of comparing Texas electricity rates, sorting through electricity providers, or worrying about what happens when your fixed-rate electricity plan expires, let Energy Ogre manage your electricity for you.


Contact info

5.0

Excellent

TrustScore 5 out of 5

287 reviews

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5.0

All reviews

(287)

286 reviews in the last 12 months

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Rated 5 out of 5 stars

Best Service To Date

I called to cancel my plan. Wade built the value with what Energy Ogre has done for me over the years that i did not realize. Not only did I NOT cancel my plan I went over it with him to understand what value I was getting.

September 30, 2026
Unprompted review
Rated 5 out of 5 stars

Frustrating glitch handled with grace and ease.

The issue was frustrating. I was getting your emails but on your end it was showing them as bouncing back. Everything was right, you had my correct email and my other profile information was also correct. I got a little frustrated by it all but she stayed calm and we made it through it. Got everything all set. She even helped me get myself setup on the provider’s by talking me through it. Lechequa is a keeper. You guys do her right! She will keep your customers satisfied like she did today with me.

Let’s hope your IT guys are as good at their jobs as Lechequa is at hers and they can figure out why the erroneous bounce backs were happening.

Thank you.

September 29, 2026
Unprompted review
Rated 5 out of 5 stars

Above and Beyond

Florence extended service and kindness I rarely if ever have experienced from a company before. Having been utilizing Energy Ogre for over 7 years I greatly appreciate their understanding and willingness to work with customers.

September 28, 2026
Unprompted review
Rated 5 out of 5 stars

Patience to my responses as I took a…

Patience to my responses as I took a bit longer than expected to type back. Very thoughtful as I was stressed but didn’t think anyone cared for my worries. David still looked at my profile and saw my worries without me mentioning anything and that alone touched my heart. Definitely recommending energyogre to friends.

September 28, 2026
Unprompted review
Rated 5 out of 5 stars

Lakindra was professional friendly and…

Lakindra was professional friendly and stayed on the line while connecting with Abundance and stayed on the line until the issue was resolved. She also advocated for me!! WHO DOES THAT ANYMORE! Above expectations met!!

September 25, 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent customer service…

I had an excellent customer service experience with Maurice. He was very professional, courteous, helpful, and attentive throughout the entire process. Took the time to answer questions, explained everything clearly, and made sure my concerns were fully addressed. I truly appreciated the prompt communication, positive attitude, and willingness to assist.

September 22, 2026
Unprompted review

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