Speaking to a real human being. Florence was very helpful, kind, and patient with helping me understand how Energy Ogre works. Initially I was just going to cancel my subscription to Energy Ogre becau... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
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Getting set up with Energy Ogre was so simple. I hate technology but they made it easy. My savings using Energy Ogre I see each and every billing cycle. Energy Ogre's service and support has bee... See more
Company replied
When I created an account with Energy Orge, I didn’t understand what I was looking at and immediately wanted to cancel shortly after. So I contacted customer service and told them to cancel my subscri... See more
This company is a great way to handle your home electrical service. A neighbor recommended them to me. Big savings vs TXU. Jake was a pleasure dealing with my service.
Company details
Written by the company
Energy Ogre is a Texas electricity concierge that takes the work out of finding and managing the right electricity plan for your home or business. We shop the competitive electricity market, compare plans and providers, handle enrollment and switching, and monitor Texas electricity rates so you don’t have to. Unlike Power to Choose, the state’s online electricity marketplace, Energy Ogre doesn’t just give you a list of plans to compare yourself. We analyze available electricity plans based on your unique usage, cut through confusing terms and gimmicky rate structures, and manage the process on your behalf. Whether you live in Houston, Dallas, Fort Worth, or another deregulated Texas electricity market, we do the shopping and ongoing management for you. Energy Ogre works for its members—not the electricity provider. You pay us a flat membership fee to optimize your electricity plan based on your home’s unique usage and costs. We aren’t paid by retail electricity providers for residential enrollments, so provider commissions or incentives don’t influence our recommendations. Our focus is simple: finding the plan that delivers the best overall value and savings for you. Founded in Texas in 2013, Energy Ogre was built to give electricity customers an advocate in a complicated market. Our members save an average of $954 per year on electricity. If you’re tired of comparing Texas electricity rates, sorting through electricity providers, or worrying about what happens when your fixed-rate electricity plan expires, let Energy Ogre manage your electricity for you.
Contact info
24 Greenway Plaza, Suite 1100, 77046, Houston, United States
- (832) 975-1000
- membercare@energyogre.com
- energyogre.com
5.0
Excellent
287 reviews
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She was very nice and helpful
September 8, 2026
Unprompted review
Lakindra the best customer service representative ever.
Lakindra was very caring about the issue I was having today. She helped in getting my issue resolved and was very patient. I’m thankful she was the one that answered when I called customer service.
September 8, 2026
Unprompted review
Wade provided excellent customer service
Wade provided excellent customer service
September 8, 2026
Unprompted review
Super nice support
Super nice support, handled everything with the provider while I sat for a few minutes and came back with only needing my approval to finalize.
September 4, 2026
Unprompted review
My agent did a great job
My agent did a great job. He resolved my issue and got me set up with service while I was on the phone. And I got a great rate too.
September 4, 2026
Unprompted review
I've been trying to set up my login…
I've been trying to set up my login credentials for 6 months and Lakindra did it in 5 minutes! Yay! Thank you!
September 4, 2026
Unprompted review
Che was very professional and answered…
Che was very professional and answered my questions quickly and efficiently. She has a lovely personality and is an asset to your company! Id give her a 10 if it was an option.
September 4, 2026
Unprompted review
Great customer service
Florence was so kind and helpful. Very informative and super patient listening to my concerns.
September 4, 2026
Unprompted review
Wonderful Customer Service Experience
The call was answered immediately, the AI assistant connected me with a wonderful rep, and Che was attentive and careful to und understand my request thoroughly. She double-checked everything and communicated it with me very clearly.
September 4, 2026
Unprompted review
She was helpful and nice and easy to…
She was helpful and nice and easy to talk with.
September 4, 2026
Unprompted review
Lakindra was fantastic
Lakindra was fantastic! My previous customer service representative I had was not friendly and did not resolve my issue. It was not a gonna experience. However, Lakindra definitely, turned the experience around. She's super friendly and listen to my issue.And it was resolved immediately.
September 3, 2026
Unprompted review
Kind and Efficient
Very kind and efficient customer service. Thank you.
September 3, 2026
Unprompted review
Lakindra was awesome
Lakindra was awesome, professional, patient and kind
September 3, 2026
Unprompted review
Esther was wonderful to work with
Esther was wonderful to work with. I am so grateful for you assistance and patience with me. She knew exactly how to solve my issue and did so quickly. I told her she was my hero today and I truly mean that. Thank you Esther!!
September 3, 2026
Unprompted review
Wade help me with what I needed help…
Wade help me with what I needed help with and made me feel very satisfied about my bill .. energy ogre is the way to go if you’re looking for your electric bill to be at a low rate
September 3, 2026
Unprompted review
She was very pleasant & knowledgeable
She was very pleasant & knowledgeable. She helped me understand my bill.
September 2, 2026
Unprompted review
Communication with Energy Ogre is…EXCELLENT!
Communication with Energy Ogre is great! Any questions I have are always answered in a timely manner. Associates are professional, knowledgeable and extremely polite.
September 2, 2026
Unprompted review
starting a new service
Wade helped me out with the starting a new service in a very efficient way. He was very helpful and cordial in his conduct. Thanks, Wade.
Nitin
September 2, 2026
Unprompted review
Just an awesome rep
Just an awesome rep. Took care of a nagging auto pay issue with current provider. Followed up the next week which was necessary to resolve my issues.
September 2, 2026
Unprompted review
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