Enginehawk Reviews 412

First, I have to mention that I don't know how good or bad EngineHawk's product is. I never received mine. Further I can't blame enginehawk for not receiving my jacket, that blame falls to FedEx UK. However, enginehawk's customer service is very slow and unorganized. The Attitude of there customer service is also left wanting. It has been over a month and I have not received my Jacket, I contacted them and took them appx 2 weeks to respond. They acknowledge the package was lost by FedEx and would send me a new jacket in a few days and once arrived give me the current sale price of the jacket. I figured great, I was really excited the jackets look amazing. Unfortunately a few days turned into over a week with nothing to show for. So, I am currently trying to get a refund form my purchase but engine hawk said they had to confirm with Fedex that the package is actually lost when someone in there company already did so (had the proof as well). I'm to the point of claiming a fraudulent charge on my credit card and let the credit card company deal with it.

Placed an order for a jacket and some other items on Nov. 20, 2020. I kept reaching out to customer service because my order, even today, Jan. 5, 2021 has a status of "processing" or something like that. I received automated e-mails. The third e-mail was a human response but that one was obviously sent out to a whole e-mail list because they said that they are sorry my helmet was not sent out yet. I have not ordered a helmet... You see all the reviews on youtube praising Ruroc and Enginehawk. Probably paid influencers. Deeply disappointed. Was really looking forward to receiving my order. Lesson learned.

Just like their other company Ruroc, they mislead customers into getting ordered. Same day dispatch ordered also don’t arrive. Been more than 2 weeks and am still waiting on a jacket was showing in stock and avaliable for dispatch. Upon query, I receive a response that because of covid we are struggling. Utter rubbish. Don’t promise what you can’t delivery. Very disappointed.

I placed an order for the Predator Jacket during the Black Friday, a jacket that I loved from the first time I saw it. I was just unsure about the size as according with their size chart the S size is bigger than the S size of Italian clothing motorcycle companies. So I took the risk and placed the order. It arrived in few days and everything went well.

Although the jacket sleeves are a bit longer than my arms the jacket fits almost perfect on me. It has a loose fit cut on shoulders that fits perfectly on me.

I wrote to the support service too to ask some infos and get support and they have been nice with me.

I’ll buy other stuff from Enginehawk in future as I’ll have the opportunity. The jacket is wonderfully made, functional, good looking, very protective and with a price that is better than the competition for what it offers. High safety and aesthetic beauty.

Just received my new .50 Cal Wraith jacket. Very impressed with quality and look, perfect for riding and also everyday wear as it gives the protection needed without looking like a "bikers" jacket

I had ordered the .50 cal and it looked sick! but it damaged i contact Daniel from Ruroc and he did a amazing job. Quick response and quick solution! i will see my new jacket very soon!

This company is associated with RU ROC who are by far the worst company i have ever dealt with. Customer service is absolute nil. Avoid at all costs

A fault with a jacket i bought was replaced pretty quickly, however the replacement was also faulty(the same fault), asked for a refund and was sent another jacket in error & as of today still waiting for a refund.
Sporadic replies from customer care, no complaints line or contact number.
This has been ongoing since June.
I wouldn't recommend to anyone given my experience.

Hello, my jacket is a CREME N COOKIES, I tried it on a trip of 5 sunny days, and the result was very good, the skin adapts to your body perfectly, if you have heat you open the zippers of the sleeves, and you feel like the air Flow through your arms cooling you, with the chest zipper a little open, you get enough cool to counteract the outside heat. The pockets are wide both inside and outside, the zippers are luxurious, the only one that I found, is that when you wear it fastened up, it bothers the neck a little, but I suppose that with use, it will soften the skin and not bother . A 10 out of 10 jacket

I received my engine hawk 50. Cal and I have to say for the price, the quality is absolutely worth it! 100% would recommend to anyone and everyone!

Falsely advertised product. Returned with fee so they could send correct product with another delivery fee just to be told I had to wait an extra couple of months. Dealt with multiple people through the process making the order very sloppy and inconsistent.

I was lucky enough to get my hands on a CREME N COOKIES jacket upon launch, and do I ever feel blessed! When I heard the new sister company to RUROC was going to expand into moto apparel it was the news of the year for me! I'm thrilled that they are truly living up to the hype. These jackets are top notch in quality, engineering, design, comfort - across the board! The team at ENGINEHAWK goes above and beyond to give their customer base what we love. LOVE THIS NEW COMPANY. Can't wait for them to be an established company, amongst the greats! An EPIC company right out the gates, no doubt on the road to LEGENDARY! Cheers

I absolutely love the.50 Cal jacket. I wore it on a 2 hour ride in 75F weather and it was perfect. The airflow up the sleeves was nice. I hit some rain and the water beaded off. Of course I conditioned the jacket first with Leather Honey conditioner. The low profile armor is excellent. I opted for the upgrade. I’m certain that this jacket will be with me for years to come and will get better with time.
Update: wore it on a 3 hour ride on a completely sunny day. Temperature reached almost 90F in the city traffic. As soon as I started moving, the wind cooled me right down. Again had the arm zips open and front unzipped a little :). I continue to love it.

Bought the 50 cal. And love it. Customer service is awsome had a slight issue and they got it taken care of super fast. Will be buying more stuff in the near future.

Treated myself to a Cookies 'n' Creme jacket.. Definitely my best purchase ever to date.. Quality leather with a fantastic fit, attention to detail in the design, the body armour included is a honeycomb design that molds to your shape.. This jacket only weighs just over 2kgs with full armour in compared to my other leather at 3.8kgs that I can hardly move in..
Keep up the fantastic work team #enginehawk ..

I bought the Knucklehead and the Raptor for my husband for his birthday on launch day. He was borderline L/XL and I went with the L. Bad move, it was just a skosh too tight. But EH/Ruroc amazing customer service to the rescue! In less than a week I had returned the Large jackets and received the XL.

The quality is excellent. They both fit like magic. Plenty of ventilation in the Knucklehead to be comfortable on an evening ride in SETX on the Gulf of Mexico. Waiting on pins and needles for the ladies' line to launch!

Bought the Airbourne jacket and couldn't be happier, awesome quality and customer service is second to none, plus delivery times are incredible.

Anticipated buying a different jacket on launch day, but wasn’t expecting the price listed, so I purchased the airborne as a ‘second’ choice. Wasn’t even interested in the airborne prior.
Without a doubt, extremely pleased with the experience. Nicest jacket I own. Fit and function are superb. Looks badass too!
Purchase made about 30 minutes after launch, in my hands 3 days later, England to east coast US. 🤯🤘🏼🤘🏼

Already waiting and watching for 2nd release, will definitely be purchasing more gear.

Got the Ironhead Excellent quality jacket. Comfortable, flexible and looks cool.
Delivery to New Zealand was fast and easy. Great packaging.
All over a top experience dealing with this company

Speedy service and delivery, item is packaged beautifully and the quality of the garment is top drawer