English Exam Centre  Reviews 

1,076
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 423 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and welcoming staff members, noting that the overall examination process is remarkably smooth, straightforward, and well-organized. Many individuals also warmly appreciate the simple booking procedures and highly responsive support teams, which successfully help reduce test anxiety beforehand. However, some people mentioned encountering frustrating booking mix-ups, inconvenient test location changes, or general confusion regarding third-party service roles. A few reviewers additionally reported experiencing unprofessional communication, raised voices from representatives, and a complete lack of guidance during difficult situations.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, welcoming, and professional throughout the entire exam... See more

Service

Reviewers highlight positive aspects of service, noting that the booking process is very well organized and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting friendly staff and smooth,... See more

Booking process

Users describe positive interactions with booking process, highlighting that arranging the exam was very... See more

Customer service

People report positive experiences with customer service, noting that agents are exceptionally helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I chose this centre firstly,because I want a trusted, certified, accredited centre. Secondly, because a Pearson is a recognised exam board. Also, staffs at the the particular (Docklands) centre whe... See more

Rated 5 out of 5 stars

I have completed SELT B1 exam yesterday on the Isle of Man. The staff were welcoming and very helpful. The exam itself: Repeating sentences in general was easy enough,a couple of sentences felt to... See more

Rated 5 out of 5 stars

Hands down the easiest and most understanding place I’ve used. They were recommended for my wife’s Visa Application and the team handled every part of the process professionally and even changed the... See more

Rated 5 out of 5 stars

I took my english test yesterday, and they called me now, Ive passed the test! Heres my review: Upon arrival on the place, staff are so warm to welcome and greet you. Very friendly and always ready t... See more


Company details

  1. Education Center

Written by the company

A1, A2, B1 & B2 english exams English Exams via an approved SELT Awarding Organisation provider Spouse/Fiancé, Extensions, Settlement, Citizenship, Work & Student Visas


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 67% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(1,076)

420 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service. A lot easier just simply book test and the rest service will do it. You get confirmation as well as all the details and results within time limit.

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful, amazing services, made my booking very easy, and they were on the phone with me to help me when I was struggling to find the day that suits my busy schedule as a doctor. Thanks alot for everything

July 1, 2026
Unprompted review
Rated 4 out of 5 stars

I had a good experience at the test…

I had a good experience at the test centre in Liverpool. The staff were friendly and welcoming, and they helped me feel comfortable before the exam.

The test itself went smoothly, and I had no problems completing it on the computer. Unfortunately, I wasn’t able to take this exam on the Isle of Man, so I had to travel to the UK. I’m glad I was able to take my test here.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I had a very positive experience with this exam centre and would highly recommend it.

The location was excellent, right in the centre of London and very easy to find. The entire process was clear, well organised, and straightforward from start to finish.

The staff were professional, friendly, and explained everything clearly. Every detail seemed carefully planned, and it was obvious that the process was handled responsibly, fairly, and with great attention to quality.

I am very happy that I chose this centre and successfully received my certificate here.

Thank you to the whole team. I would definitely recommend this centre to anyone taking an English language exam.

June 20, 2026
Unprompted review
Rated 1 out of 5 stars

🔴 WARNING

🔴 WARNING: SCAM SITE! Unauthorized for official UKVI English Tests (Fake Reviews)
DO NOT USE THIS WEBSITE. This is a scam website targeting people who need an official English language test for UK visas and immigration.
​Please be warned: The UK Government (Home Office) only authorizes a few select, official providers to conduct and book these tests (such as IELTS SELT Consortium, Pearson PTE, LanguageCert, Trinity College London, and PSI Services). This website is completely UNAUTHORIZED and has zero power to issue official test certificates. Any booking you do here is fake and a waste of your money.
​Furthermore, do not be fooled by the high rating here. The positive reviews on this profile are clearly bought and fake to trick innocent people.
​If you need a real test, do not use third-party websites like this. Go directly to the official UK Government website (GOV.UK) to find the list of approved test centers. Protect your money and your visa applications!
Staff is rude and unprofessional

June 18, 2026
Unprompted review
English Exam Centre  logo

Reply from English Exam Centre

Thank you for your feedback, we make it clear on our homepage about our services. Our customers benefits from additional services from us including learning resources and ID and Registration check. All the tests are controlled by licensed SELT provider under strict rules and results are issued in accordance to test taker performance.

We wish you the best

Rated 5 out of 5 stars

I had an excellent experience at Seltexam

I had an excellent experience at Seltexam Centre. The staff were very professional and supportive from registration to the end of the exam. All instructions were clear and the process ran smoothly on time. I felt confident because everything was managed so well. Highly recommend Seltexam Centre to anyone taking Seltexam
Everything was clear and on time. Highly recommend for English exams!

June 20, 2026
Unprompted review

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