I've wanted to learn english from british teacher who lives in The UK. My dreams come true because of British Council English Online Courses. Offline Class was hard for me whose schedule is alway... See more
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I've wanted to learn english from british teacher who lives in The UK. My dreams come true because of British Council English Online Courses. Offline Class was hard for me whose schedule is alway... See more
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Huge disappointment I mostly take private lessons. There are some good teachers, but many others are not attentive and show little interest in what I'm talking. Also the subscription system with fl... See more
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I have learnt a lot during group discussion and the class teacher always gave clarity on how to answer questions and phrases and vocabulary. Teacher's were friendly and they try by all means to make e... See more
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You can continue studying English at your own pace, selecting the class times that best fit your schedule. Each class brings together people from all over the world, allowing you to hear different... See more
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I highly recommend the British Council online courses! The content is engaging, the instructors are knowledgeable, and the schedule fits perfectly with my busy life. My English skills have improved significantly, and I feel more confident in my abilities. An excellent learning experience!"

Reply from British Council English online courses

Reply from British Council English online courses
If I try to provide some reasons why I have positive experiences with the British Council is their Commitment to education, cultural exchange, and international cooperation can create enriching and rewarding experiences for individuals and organizations involved with its programs and services.

Reply from British Council English online courses
TRUST
the trustworthy workers you have at the examination centres is what made me make this review. youy are the best in service delivery.
It was a very easy and smooth experience, not too complicated or bureaucratic. The staff working there were great and very friendly and surely made the experience nicer.
Worst experience the teachers doesn’t have good qualities for qualifications

Reply from British Council English online courses
I am happy with the course as it is informative and educative. It has helped me to improve my knowledge of the English language. English is my second language. I've become a much more confident speaker of the English language thanks to this course. I have enjoyed having classes in group as well as doing pre-class tasks on my own. I am happy that our group has had different teachers as we can improve our listening skills while listening to a new teacher and stay more focused on the material of the lesson. British Council teachers are professionals who help us a lot with learning and understanding the topics better. British Council, thank you for your work 🙏 🫠

Reply from British Council English online courses
I had 2 credits and booked a second private class with the teacher. I had to cancel it the day before and I did it more than 24 hours in advance. However, I lost the 2 credits. When contacted customer service, they gave me back only 1 credit. I wanted to buy more as I was enjoying the program and the teacher. However, this rigid approach of the school, made me change my idea. I will search for some other courses online, more flexible.

Reply from British Council English online courses
Great English lessons! Intense and useful. Im very happy that I joined. Our C1 team is the best
Big thanks to the British Council for the knowledge and enhancement in my English proficiency. I'm deeply grateful to my teacher Iryna Bakaliar. Her teaching approach is impressive, and her passion for educating others is truly noticeable. Thanks to her guidance, I now possess a substantial amount of knowledge that I can confidently apply in my professional activities and daily life.
I am very pleased with the English course, our teacher is very patient and encourages us to participate, the planning has been fulfilled as expected and I see that I am making progress.
British Council is amazing ! I have an amazing amazing experience with BC and my kids too! As in Italy as in Uk BC offers top quality , often my kids attended English courses at BC in Italy !
The offer on line and in class is very interesting and the staff gentle ! Professionalism is on top !!
Roberta Messina
They care too much about money. Lesson are not worth it. You will learn (and retain specially) more lenguaje and skills with the free doulingo app. Costumer service is very bad as-well. They just copie and paste the “politics” to the chat. Very expensitfor what they provide

Reply from British Council English online courses
Hello! Well, i’m just a little bit dissapointed, because i didn’t know that if you take the self learning courses you don’t get a diploma, and you get only badges. But it’s ok..i will take more courses and get better. I’m very pleased of the teachers, they are very good with what they are doing.
I wrote the IELTS Academic exam in 2017 and got an 8.5 band. Wrote the general training this year and got a 9.0 perfect band score. I sincerely don't get why the result should have a 2 year validity manacle. With all humility, it's borderline ludicrous to opine that one's prosodic, semantic and syntactic grasp of a language would attenuate over a 24 month timeframe, to such degree as to make exigent a revalidation via a standardised test.
Well organized service with even a free preparation materials.
Huge disappointment
I mostly take private lessons. There are some good teachers, but many others are not attentive and show little interest in what I'm talking. Also the subscription system with flexible date of expiry/charge is very confusing and I ended up wasting hundreds of dollars. Despite the reputation of British Council, I can tell the service is of the least quality among three online English school I've tried.

Reply from British Council English online courses
I wanted to develop my professional skills. the 'teachers' just ran a conversation class and didn't know anything about the skills

Reply from British Council English online courses
Amazing teacher James Shambrook ❤️ I had a great time, I had a lovely people in my language group , fantastic lessons and also a very professional career coach Jude Harrison who did a lot for me.
I really appreciate her support and patience, because unfortunately I was not the best and not the most punctual student.
She is an incredible woman who helped me so much with my adaptation in UK Even after finishing the couching course, she continues to keep in touch with me and help me.
I am very glad that I met these wonderful people in my life.
Kind regards,
Olha Ahel Marani
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