British Council English online courses Reviews 

339
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

I've wanted to learn english from british teacher who lives in The UK. My dreams come true because of British Council English Online Courses. Offline Class was hard for me whose schedule is alway... See more

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Rated 1 out of 5 stars

Huge disappointment I mostly take private lessons. There are some good teachers, but many others are not attentive and show little interest in what I'm talking. Also the subscription system with fl... See more

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Rated 5 out of 5 stars

I have learnt a lot during group discussion and the class teacher always gave clarity on how to answer questions and phrases and vocabulary. Teacher's were friendly and they try by all means to make e... See more

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Rated 4 out of 5 stars

You can continue studying English at your own pace, selecting the class times that best fit your schedule. Each class brings together people from all over the world, allowing you to hear different... See more

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Company details

  1. English Language School
  2. Language School

About British Council English online courses

Written by the company

The British Council offers a comprehensive range of online English courses to suit various learning needs and preferences. These courses are designed to help students improve their English language skills, prepare for exams, and achieve their personal and professional goals.

Flexible English Online Course
This course provides learners with the ultimate flexibility in their English language journey. Students can customize their timetable and choose classes based on their specific goals and interests. The course offers both small group classes and one-on-one private lessons, allowing students to tailor their learning experience. Classes are available 24 hours a day, 7 days a week, making it convenient for learners with busy schedules.

Fixed English Online Course
For those who prefer a more structured approach, the Fixed English Online Course offers a predetermined schedule of classes. This option is ideal for learners who thrive on routine and want to progress through their English studies at a steady pace with group classes twice a week.

IELTS Coach online
The IELTS Coach online course is specifically designed for students preparing for the IELTS test. This course is delivered by expert teachers who are familiar with the IELTS test format and requirements. Students receive comprehensive training in all four language skills: reading, writing, listening, and speaking. The course also covers essential test-taking strategies, techniques, and tips to help learners maximize their IELTS scores.

Self-Study Course
The English Online Self-Study course is a flexible, low-cost option for independent learners. This course allows students to study English at their own pace and on their own schedule through exercises.


All of these courses benefit from the British Council's expertise in English language education. Students have access to premium learning materials, receive certificates of achievement, and can participate in teacher-led webinars.
Whether you're looking to improve your general English skills, prepare for the IELTS test, or study at your own pace, the British Council's online English courses offer a solution to meet your needs. With expert teachers, flexible scheduling options, and high-quality learning materials, these courses provide an excellent opportunity for learners to achieve their English language goals.

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3.4

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TrustScore 3.5 out of 5

339 reviews

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3.4

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(339)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

I feel good with the private classes…

I feel good with the private classes and the different activities, thank you so much.

October 16, 2024
Unprompted review
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Reply from British Council English online courses

We are happy to hear you're enjoying the private classes and activities. Your positive feedback means a lot to us.

Rated 5 out of 5 stars

great

great customer experience

October 5, 2024
Unprompted review
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Reply from British Council English online courses

Thanks for your positive feedback! We strive to always provide the best customer experience.

Rated 1 out of 5 stars

They are too bad dealing with students…

I have very bad experiences dealing with them and they need to improve customer service and supports.

October 5, 2024
Unprompted review
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Reply from British Council English online courses

Dear Abdul,

Thank you for sharing your experience with us. We are sorry for any confusion regarding your course credits.

We see that you subscribed to our Gold option, which provides 10 credits per monthly subscription. Our monthly subscription automatically assigns 10 class credits, which are designed to be used within that specific monthly subscription period. At the end of each subscription month, these credits expire, and a new set of 10 credits is assigned for the next month and so forth.

We strive to communicate all relevant details about credit availability and expiration during the sign-up process and on our student platform, and we apologize if this information was unclear. Unfortunately, as these credits have already expired, they cannot be reinstated.

Your feedback is important to us, and we take it seriously as we continue to improve our service. If there is anything else you would like to discuss, please do not hesitate to get in touch with us directly.

Kind regards,
British Council English online courses team

Rated 5 out of 5 stars

I am happy with variety of topics

I am happy with variety of topics, grammar, listening, reading and pronunciation exercises

October 4, 2024
Unprompted review
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Reply from British Council English online courses

We appreciate your kind words and are happy to hear you are enjoying the variety of exercises. Your feedback motivates us to continue providing valuable learning resources.

Rated 5 out of 5 stars

It is good because the method is…

It is good because the method is tested. Now I am retired but I like to improve my english

October 4, 2024
Unprompted review
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Reply from British Council English online courses

We appreciate your kind words and are glad to hear that you found the method helpful. It is wonderful to see you continuing to learn and improve your English, even in retirement.

Rated 1 out of 5 stars

Not access to resources

I recently booked my IELTS exam date through the British Council, based on a recommendation from my IELTS instructor. I was particularly attracted by the IELTS Ready Premium package and the special September Discount Bonanza.

However, it has been over 10 days since I booked my exam, and I still haven't received access to these services. I’ve heard that the British Council is experiencing technical issues due to the inundation resulting from the discount. If they were not prepared to handle the influx, it seems misleading to have attracted customers with these promises.

With my exam scheduled for October 5, it appears I may not benefit from the promised services due to these ongoing issues. Based on this experience, I would hesitate to recommend the British Council Nepal to others.

September 5, 2024
Unprompted review
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Reply from British Council English online courses

Dear Ganesh,

Thank you for sharing your feedback. We’re sorry to hear about the difficulties you’ve experienced in accessing the IELTS Ready Premium package and the promotional offer.

Please note that this account is for British Council English online courses and not for IELTS test bookings. However, we understand your concerns and had forwarded your feedback to the relevant IELTS team for them to follow-up.

For any assistance regarding the IELTS test and access to IELTS Ready Premium study materials, we recommend reaching out directly to the local British Council IELTS customer service team. We hope that this issue was resolved for you.


Kind regards,
British Council English online courses team

Rated 5 out of 5 stars

Friendly

The model online, the teachers, the new gramatics aspects, like the stressed words or even new words, like spcey, bitter, nasty. It is my dailly “happy hour”

September 16, 2024
Unprompted review
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Reply from British Council English online courses

We are happy to hear you are enjoying your daily "happy hour" with our model! It is wonderful to know that you are finding the online resources, teachers, and new grammar aspects engaging and beneficial. We appreciate your positive feedback and are dedicated to providing a valuable learning experience.

Rated 4 out of 5 stars

I like the way these exercises are…

I like the way these exercises are prepared and I have gained more knowledge, particularly how to construct the sentences. I am enjoying doing it with My free time.

September 15, 2024
Unprompted review
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Reply from British Council English online courses

Thank you for your kind words! We are happy to hear you are enjoying the exercises and finding them helpful in improving your sentence construction skills. We appreciate you taking the time to share your positive experience.

Rated 5 out of 5 stars

The class it was amazing I enjoyed 🤩

The class it was amazing I enjoyed 🤩

August 27, 2024
Unprompted review
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Reply from British Council English online courses

We're so glad to hear you enjoyed the class! It's wonderful to know our efforts made a positive impact on your experience.

Rated 5 out of 5 stars

I like the Methodology

I like the Methodology, the teachers are kind and very professionals. To be able to interact with people from different continents makes the learning experience more valuable. I enjoy the classes very much, I find the subjects very interesting and useful. Thank you!

August 22, 2024
Unprompted review
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Reply from British Council English online courses

We are happy to hear about your positive experience with our program. It is wonderful to know that you appreciate the methodology, the dedication of our teachers, and the diverse learning environment. We strive to create engaging and enriching learning experiences, and your feedback reaffirms our commitment to providing valuable knowledge and skills. We are grateful for your kind words and continued support.

Rated 1 out of 5 stars

TIMO!!! SCAM !! Huye!

TIMO!!!
Estoy muy decepcionado con este curso. Después de comparar varios como Open English, Ef English live, UOC, UNED, escogí este por la seriedad de la escuela. Lo llaman curso online cuando en realidad son clases en directo online. No hay material de respaldo, ni curso paralelo, ni ejercicios de gramática, ni reedings, ni absolutamente nada aparte de las 5 ( 10 o 15 ) clases que te entran con tu paquete de suscripción. Tanta web, tanta história y no dejan claro ( seguro que a propósito ) una cosa tan obvia! Esto NO ÉS UN CURSO, esto SON CLASES SUELTAS con profesores EN GRUPO o INDIVIDUALES, menudo timo! Y nadie lo pone por ningún lado, me parece increible...

SCAM!
I am very disappointed with this course. After comparing several options like Open English, EF English Live, UOC, UNED, I chose this one because of the school's reputation. They call it an online course when in reality it's just live online classes. There is no supporting material, no parallel course, no grammar exercises, no readings, absolutely nothing besides the 5 (10 or 15) classes included in your subscription package. This is not a course; these ARE JUST ISOLATED CLASSES with teachers, either IN GROUPS OR INDIVIDUALLY!. What a scam! And nobody mentions this anywhere, I find it unbelievable...

August 24, 2024
Unprompted review
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Reply from British Council English online courses

Hi Dani,

Thank you for sharing your feedback with us. We’re sorry to hear that your experience did not meet your expectations, and we appreciate the opportunity to address your concerns.

Our methodology is based on a flipped classroom model, designed to optimize your time with the teacher by focusing primarily on speaking skills during class. This approach allows you to practice and improve your conversational abilities effectively. Grammar, vocabulary, and other language skills are covered through pre- and post-class activities, providing a well-rounded learning experience. Additionally, we offer regular grammar and pronunciation webinars (Live25s), which you can attend to deepen your understanding of these areas outside of class time.

We’d like to emphasize that our course is intentionally designed to be highly flexible, allowing each student to adapt it to their individual needs and customize their learning experience. If you prefer more structure, you can follow our theme lessons structure, which offers a more consistent learning path. The classes are designed to be independent of one another so that you can mix and match according to your interests and goals, giving you the freedom to tailor your learning journey.

We’re sorry to hear that this approach didn’t resonate with you, and we take your feedback seriously as we strive to improve our courses. If you have any further concerns, we’d love to hear them and assist you in making the most out of our course.

Kind regards,
The British Council English online team

Rated 5 out of 5 stars

Value for money

It's easy to use and the price is value for money.

August 17, 2024
Unprompted review
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Reply from British Council English online courses

We appreciate you taking the time to share your positive experience. We are glad you found our online platform easy to use and the price to be a good value.

Rated 2 out of 5 stars

Experience was good but there was one…

Experience was good but there was one thing I attended 5 classes only i miss one class due to the sudden death of my uncle others i attended with the name of ghazalazaki or PakTurk Maarif

August 16, 2024
Unprompted review
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Reply from British Council English online courses

Dear Ghazala,

Thank you for sharing your experience with us, and we’re deeply sorry to hear about the passing of your uncle. Our condolences to you and your family during this difficult time.

Upon reviewing your account, we noticed that while you purchased an online course with us, you only attended 2 of the 6 classes included in your package. We understand that unexpected circumstances can arise, and we want to make sure that you get the full benefit of your course.

Our customer service team will be reaching out to you shortly to assist you with any concerns.

If you have any further questions, please don’t hesitate to get in touch with us.

Kind regards,
British Council English online courses team

Rated 5 out of 5 stars

Wy achievement in English: utilising British Council's basic language-learning techniques

Thanks to the methodical materials developed by the British Council, I was able to strengthen my communicative abilities in English during the last year, which is very crucial for my work. When you study the prepared materials with thematic vocabulary for each topic, you won't be short on resources to help you enhance your English language proficiency during the lessons. Furthermore, the capacity to communicate with native speakers via language exchange networks has given rise to priceless chances for practical application and cross-cultural interaction. The opportunity to communicate with people in the language and the abundance of materials available have made learning English over the past year incredibly worthwhile and fulfilling.When you study the prepared materials with thematic vocabulary for each topic, you won't be short on resources to help you enhance your English language proficiency during the lessons. Furthermore, the capacity to communicate with native speakers via language exchange networks has given rise to priceless chances for practical application and cross-cultural interaction. The opportunity to communicate with people in the language and the abundance of materials available have made learning English over the past year incredibly worthwhile and fulfilling.

August 13, 2024
Unprompted review
Rated 5 out of 5 stars

I am learning new vocabulary and…grammar.

I am learning new vocabulary and grammar. I also get quick responses from customer support.

August 5, 2024
Unprompted review
British Council English online courses logo

Reply from British Council English online courses

We are happy to hear you are finding our service helpful for expanding your vocabulary and grammar skills. We appreciate your kind words about our customer support team's responsiveness.

Rated 1 out of 5 stars

The British Council doesn't care about quality

I started over a year ago and had a very good teacher until recently they gave me a very bad one who just read from the slides and couldn't even have a conversation with me. When I contacted customer support they just sent me an automated response. I have to cancel my subscription because the quality of teaching is not what it was.

July 1, 2024
Unprompted review
British Council English online courses logo

Reply from British Council English online courses

Dear Jorge,

Thank you for sharing your feedback with us. We are genuinely sorry to hear about your recent experience with your teacher.

We have requested additional information through this platform to better understand your situation, but we have not yet received it. As a result, we're not fully certain if this review pertains to our global British Council English Online course.

We would like to take this opportunity to clarify that our course is designed to be highly flexible, allowing each student to decide what and when to study. Importantly, you have full control over your choice of teacher. Before booking a class, you can review teacher profiles to select the one that best matches your learning preferences.

Please feel free to reach out to us directly so that we can investigate this matter and the right team can assist you.

Thank you for your understanding.

Kind regards,
The British Council English online team

Rated 2 out of 5 stars

There isn't an organized program

I don't like that there were some teachers who only read the slides on the pptx
I don't like that the students were mixed in differents levels. In one group you can stay with begginers and advanced learners.
I don't like that you don't have a program based on grammatic skills
In general, the program have no order

July 30, 2024
Unprompted review
British Council English online courses logo

Reply from British Council English online courses

Dear Ismael,

Thank you for sharing your feedback with us. We’re sorry to hear that your experience did not meet your expectations, and we appreciate the opportunity to address your concerns.

We want to assure you that all our classes are carefully organized by specific levels, and our teachers are trained to evaluate and ensure that students are placed in the appropriate group. In the rare instance where a student is found to be at the wrong level, we promptly reach out to them to correct this and place them in the right class. Additionally, we offer a level test that students can take to help determine the most suitable level for their learning needs.

Our methodology is based on a flipped classroom model, designed to optimize your time with the teacher by focusing primarily on speaking skills during class. This approach allows you to practice and improve your conversational abilities effectively. Grammar, vocabulary, and other language skills are covered through pre- and post-class activities, which provide a well-rounded learning experience. We also offer regular grammar and pronunciation webinars, which you can attend to deepen your understanding of these areas outside the classroom.

We’re sorry to hear that this approach didn’t resonate with you, and we take your feedback seriously as we strive to improve our courses.

Kind regards,
Your British Council English online team

Rated 1 out of 5 stars

Fanno proprio truffa

Dear Revolut Customer Service Assistant…as per the message received from the British Council English Online, I would like to clarify that I requested a refund within 24 hours of paying for the course, which is basically something different, I was not buying a course for an EILTS TEST exam!!! ………. I bought a normal English language course to study English, that their sales manager was supposed to call me and never called me, neither by phone nor ever, that this has nothing to do with the rules of satisfied or not satisfied customers, here there is a serious communication error by the British Council English online that upon understanding that I was not on the right platform for a language course, they should have immediately contacted me and made me the right offer for a language course, reason that pushes me to declare it as an online scam, if someone wants an exam they say I want to take an exam or test, instead I wanted a language course and they took advantage of my trust and ignorance on the web, believing that it was an English language course and my good faith, Please help me get a full refund because it was a completely different service!

July 20, 2024
Unprompted review
British Council English online courses logo

Reply from British Council English online courses

Dear Lina,

Thank you for reaching out to us, and we sincerely apologize for any confusion you experienced with your course purchase.

To clarify, we offer a variety of courses to cater to different needs. Among them is our IELTS Coach course, which is specifically designed for IELTS test preparation, and our English Online subscription, which focuses on improving General English skills for both work and social environments.

We’re sorry to hear that there was a misunderstanding regarding the course you enrolled in. We understand how frustrating this situation must have been for you.

We have checked with our customer service team, and we are happy to hear that they have already reached out to you to resolve the issue. They have offered you to switch to the correct course, and your class credits and duration remain the same.

If you have any further questions or need additional support, please don’t hesitate to get in touch with our customer service team. We’re here to ensure that you have the best possible learning experience.

Thank you for your understanding.

Kind regards,
The British Council English online team

Rated 1 out of 5 stars

Very pathetic experience.

Very pathetic experience.
I have asked to refund no response received.

July 24, 2024
Unprompted review
British Council English online courses logo

Reply from British Council English online courses

Dear Anas,

Thank you for sharing your feedback with us. We're truly sorry to hear about your dissatisfaction with our English course.

A member of our customer service team will be reaching out to you personally to discuss this matter further. We value your input and strive to ensure our students have a positive experience with our courses.

Thank you for your understanding.

Kind regards,
British Council English Online Team

Rated 1 out of 5 stars

Charged for rescheduling which was…

Charged for rescheduling which was initiated by the exam center. No response post providing the evidence. Bunch of cheats.

March 31, 2024
Unprompted review
British Council English online courses logo

Reply from British Council English online courses

Dear Rana Kar,

We are sorry to hear about your experience. We had a look at your case and we saw that this is related to a local test.

Please be aware that this review is not correlated to English Online - the online English course offers of the British Council.

We did forward your feedback to the team in Canada and asked them to get back to you directly.

Kind regards,
the English Online team.

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