Engrave It Online Reviews 

677
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, often highlighting the engraving and craftsmanship. Many appreciate the quick, efficient service, noting easy ordering and prompt dispatch. Reviewers frequently mention speedy delivery, with items arriving quickly and well-packaged. Products are consistently described as perfect and exactly as wanted, ideal for gifts. However, some customers noted occasional issues with ordering and delivery, including items not received, delays, or a lack of order confirmation.

What people talk about most

Product

Consumers find product quality to be positive, with many reviewers praising the excellent quality of items... See more

Quality

Clients share positive opinions on quality, consistently praising the high standard of products received.... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Service

Customers had positive experiences with service, consistently praising its speed and efficiency. Reviewers... See more

Order

Customers consistently note positive experiences with order, praising the ease of the ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We placed an order Engrave it Online, a keepsake cutlery set, for our grandson's 1st birthday. Perfect gift, quality fantastic and we thought it was excellent value for the money. Nice set in a so... See more

Rated 5 out of 5 stars

10x8 silver wide edged photo frame: Very happy with the product quality, both the frame and the engraving. Service was excellent - notifying me as soon as product was in stock, matching engraving f... See more

Rated 5 out of 5 stars

Great experience using this website, easy to navigate and plenty of choice. The photo frame I chose is of great quality and the engraving on it looks fab. Well worth the price which is not over exp... See more

Rated 5 out of 5 stars

Easy process to order. Product arrived promptly, well packaged. Very pleased with item as it was ordered for a special occasion. Would definitely recommend


Company details

  1. Engraver
  2. Digital Printer
  3. Gift Shop
  4. Trophy Shop

About Engrave It Online

Written by the company


eiologo

About Us

Family run business creating Personalised gifts and Awards throughout the UK.

We pride ourselves on our 5 star customer service. Reach out to us by phone, email or messenger.

Buying a gift for someone isn't always easy, but we're here to help make sure that your gift is perfect and has that extra personal touch.



Products and Services

We can transform your kitchen in as little as one day.

" With Us it's Personal "

Looking for the perfect gift to congratulate one's milestone or maybe beautiful awards that can be personalised and engraved? Look no further! We have our wide range of items that will cater for any occasion from birthdays to anniversaries to graduations! Mark the occasion with a one of a kind, personalised gift today!

You may also want to view our variety of trophies you can use on every awardings, events or even as a gift.

Ensuring that there will be something that will suit every customer's taste.

We want to cater all our customer's needs that's why we use different kinds of engraving machine that enables us to engrave any material from wood, glass, pewter and many more.

We can transform your kitchen in as little as one day.


Contact info

4.8

Excellent

TrustScore 5 out of 5

677 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(677)

64 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to order

Personalising gifts on line can be such laborious task. However, it was surprisingly easy. Instructions and website are nice and simple.
Delivery time was just a matter of days and the product was all I hoped it would be. Brilliant all around.

October 24, 2024
Rated 5 out of 5 stars

Great products and service

Great products and service. Ordered some frames from engrave it online. I ordered before 1pm for the 2 day delivery. They were dispatched within the hour and arrived the next day! The frames that came were lovely. Engraved beautifully better than expected as they made adjustments based on their experience to balance top and bottom engraving. Noticed One of the frames had a slight manufacturing fault. Contacted via the contact number provided and spoke to Oliver and he was brilliant, sent some photos of the issue he looked into it, checked the stock he had and organised a replacement which again arrived the next day which was perfect as was needed that weekend. I haven’t had a better experience dealing with any company online. Would highly recommend engrave it online for thier products, expertise, service and customer services they give you 120%! Thank you so much!

October 15, 2024
Rated 4 out of 5 stars

Old Wedding Photograph

The photo frame was exactly what we needed to display an old photograph of my parents (both now passed away) on their wedding day in 1952. The woman I spoke to was extremely helpful and ensured I ordered the correct size for the photograph. And the engraving was perfect.

September 30, 2024
Rated 5 out of 5 stars

I ordered this compass as an 18th…

I ordered this compass as an 18th birthday gift. It came really quickly, and was engraved beautifully. The site was easy to navigate, and definitely value for money. Very happy .

September 30, 2024
Rated 3 out of 5 stars

The engraving was nice but could of…

The engraving was nice but could of been etched a bit deeper so it was more visible

September 26, 2024
Engrave It Online logo

Reply from Engrave It Online

Hi Kathleen, we're very sorry to hear that you weren't 100% pleased with your order. If you could please reach out to us directly we'll do our best to ensure that we get this sorted for you.

Rated 5 out of 5 stars

Great gift and top customer service

I ordered a small key ring which by no fault or the company was delivered to the wrong location. Customer service were excellent, sending a replacement within a day which arrived the day after. A lovely key ring as well. Would recommend to anyone looking for a personal gift. Nice gift packaging as well.

September 26, 2024
Unprompted review
Rated 5 out of 5 stars

Good, Good, Good...

Always speedy service and the trophies I buy always look fantastic and are appreciated by the recipients. Been using Engrave it online for a few years now and always the same consistent great service; thank you.

September 16, 2024

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