I love my Enigma Etape Ti to bits, it's simply the best bike I've ever owned for all-round comfort, speed and style. I've recently upgraded the groupset and wheels & tyres, it now looks the absolut... See more
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I’m writing this the start of a month long trip across France from Spain back to the UK on my wonderful Enigma Escape. With ferry’s and trains in the mix you need something that is rugged and light e... See more
Company replied
Fantastic and efficient buying experience on a deeply discounted clearance frame + fork + headset. They answered all my questions. The bike was shipped out that week to Canada through UPS. Duties/brok... See more
Enigma have always been a pleasure to deal with, I've just received and built my second frame from them and the whole process from start to finish has been amazing. The new Escape frameset is eve... See more
Company replied
Company details
Written by the company
Enigma Bicycle Works – Crafting Exceptional Titanium and Steel Bikes Since 2006 At Enigma, we’ve been handcrafting high-performance titanium and steel bicycles in the UK for nearly 20 years. Founded in 2006, we are proud to be a family-run business with a deep-rooted passion for precision engineering, British craftsmanship, and beautiful, functional design. Based on the South Coast of England, we design, build and finish each frame in-house—combining traditional techniques with modern innovation to deliver bikes that are not only built to last, but built to be ridden. Our focus is simple: to create bikes that offer the perfect blend of performance, durability, and timeless aesthetics. Whether you're seeking a custom-fit dream machine or one of our expertly designed standard models, each Enigma frame is the result of meticulous attention to detail and decades of experience. We’re proud to work with customers across the UK and internationally, and we take great care to offer a personalised, approachable service from first enquiry to final handover. Explore the ride quality, refinement, and heritage of Enigma—and discover why so many riders choose to join the Enigma family. Visit us and take a bike for a test ride: https://www.enigmabikes.com/pages/test-ride-and-bike-fit Follow us on social media: Facebook: https://www.facebook.com/enigmabicycles Instagram: https://www.instagram.com/enigmabicycles
Contact info
13 Apex Park, BN27 3JU, Hailsham, United Kingdom
- 01323 845849
- info@enigmabikes.com
- enigmabikes.com
Rear through axle for an Enigma…
Rear through axle for an Enigma Echelon.
Purchased to replaced an axle with a damaged Hex key slot.
Order arrived quickly.
March 26, 2026
Quick and efficient.
March 23, 2026
Very helpful on the phone
Very helpful on the phone. Kindly sent printed fitting instructions for the headset bearings.
Arrived in a couple of days.
March 16, 2026
I love my Enigma Etape Ti!
I love my Enigma Etape Ti to bits, it's simply the best bike I've ever owned for all-round comfort, speed and style. I've recently upgraded the groupset and wheels & tyres, it now looks the absolute Nuts!!
Have recently ordered a new Enigma headset and the service and communication were, as always, brilliant.
March 12, 2026
Reply from Enigma Bicycleworks
Thank you for the kind review - much appreciated.
I needed to replace a snapped…
I needed to replace a snapped derailleur this was a easy process online. The hanger was promptly despatch on arrival a small grub screw was missing. I contacted Enigma who promptly sent one out in the post free of cost. Great customer service from a company who strive to provide a quality service however big the purchase.
March 4, 2026
Helpful on the phone
Helpful on the phone, easy to order & part arrived ina couple of days
January 19, 2026
Reply from Enigma Bicycleworks
Thanks for the review
Great company to do business with
Great company to do business with . Fast reliable and great products
January 12, 2026
Reply from Enigma Bicycleworks
Thank you Ian
Fast turnaround from order to delivery
December 23, 2025
Great service
Prompt service, everything arrived as expected and well packaged. This is my third Enigma, all of them have rode really well and been super quality.
November 6, 2025
Reply from Enigma Bicycleworks
Thanks Tom - much appreciated
Bought from the Enigma site where this bike was reduced.
Saw this bike in the Enigma Sale.
This is my 3rd Enigma so you may think that I am predujiced but... their bikes are really well-built and the attention to detail is beyond what you would expect. Forget carbon and experience the joy of riding a titanium or steel bike. Both will outlast carbon. Thank you Enigma!
December 10, 2025
Reply from Enigma Bicycleworks
Thank you, John, for your kind words and your continued support. You’re a truly valued Enigma customer. Wishing you a wonderful Christmas.
Very prompt service
Very prompt service, items arrived within two days of being ordered, safely packed
November 26, 2025
Brilliant service
Brilliant service, excellent customer response and a great bike to boot. Enigma were really helpful in getting the build to the exact spec I wanted, plus even shipped it set up (Di2, etc) even though I was fitting my own wheels. They kept me updated throughout the whole process.
Can't fault them.
October 1, 2025
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