EnjoyTravel.com Reviews 

11,738
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 3,890 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the straightforward booking process, mentioning that finding affordable and competitive prices online is very easy and convenient. People also find the website simple to navigate, which makes the overall reservation experience smooth, fast, and completely reliable. Some reviewers were not happy with various issues encountered at the local rental desks upon arrival. Some customers noted facing unexpected long waiting times or troublesome experiences with desk staff regarding extra insurance demands and vehicle collection. These occasional difficulties led to frustrating moments when trying to pick up their reserved cars.

What people talk about most

Booking process

People report positive experiences with the booking process, finding it quick, intuitive, and very easy to... See more

Price

Customers had positive experiences with price, highlighting that the rates are outstanding, competitive, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the platform is... See more

Service

Reviewers highlight ambiguous aspects of service, showing a stark division in customer experiences. While... See more

Website

Reviewers mention positive feedback about website, highlighting that the platform is easy to navigate, simple... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall straightforward and intuitive booking process for my Marseille car hire but let down slightly in one area. The terms and conditions state that any driving license endorsements have to be highl... See more

Company replied

Rated 4 out of 5 stars

All fine except for trying to sell insurance when it was already provided by the car rental firm itself. Very much made to look like one won't be covered unless purchasing from Enjoy.

Company replied

Rated 4 out of 5 stars

It was a genuine discount as I had checked the company website beforehand and got slightly more discount with Groupon. Fairly easy to redeem and book. No hidden fees

Company replied

Rated 4 out of 5 stars

I had a failed payment whilst I had all information filled in correctly. I copied and pasted the same info and filled in again, and then it worked. Otherwise worked fine.

Company replied


Company details

  1. Car Rental Agency
  2. Price Comparison Site
  3. Travel Aggregator

Written by the company

EnjoyTravel.com is a global travel comparison platform that helps customers compare car hire, hotels, airport parking, airport lounges and travel extras in one convenient place. With a leading edge against other travel comparison brands, we focus on comparing the widest range of big brands and local ones too, offering the biggest choice and best prices. We enable you, our customer to search and compare prices, rental terms and key conditions from a wide network of trusted international and local providers, making it easy to compare options side by side and choose the best value for each trip. Our focus is on transparency and simplicity. We aim to clearly present pricing, inclusions, exclusions and important rental information upfront, so travellers can make informed decisions before they book. By bringing multiple suppliers together into one comparison experience, with a slick express payment checkout built using the latest technology, we help customers save time and money while increasing choice and flexibility. We support customers before, during and after travel, working closely with our partners to maintain high standards and resolve issues efficiently. Whether travelling for business or leisure, EnjoyTravel.com is designed to make comparing and booking travel straightforward, competitive and reliable worldwide.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12K reviews

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4.4

All reviews

(11,738)

5,334 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy and fast with a national company

Easy and fast with a national company

August 1, 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

Robert,

We're glad to hear that you found our service to be efficient and straightforward. We appreciate your feedback.

EnjoyTravel.com

Rated 5 out of 5 stars

FACILE E COVENIENTE

August 1, 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

We are so pleased to hear that you found our site easy to use and friendly. Thank you for your positive feedback; we appreciate it very much!

EnjoyTravel.com

Rated 1 out of 5 stars

Enjoy travel facilitates scam companies…

Enjoy travel facilitates scam companies like City Rent Albania.
When arriving on place, the rent company asks a deposit or an extra insurance. This was infurtaniatly within policy. But, they don't say anything about waiting time. We had to wait about 2+ hours in the burning sun (>35 C) before we could get a car. This didn't happen, so we had to get a taxi to our hotel. After that, we received an ex-taxi with 300k + km on the odometer.
Never again ordering a car with Enjoy Travel.

July 14, 2026
Unprompted review
EnjoyTravel.com logo

Reply from EnjoyTravel.com

We're sorry to hear you were disappointed with your experience. The security deposit and insurance requirements are clearly set out in the supplier's rental terms before booking. While we appreciate that waiting longer than expected is frustrating, delays at vehicle collection can occur during busy periods and do not in themselves indicate inappropriate conduct.

If you believed the service you received fell below the supplier's standards, this should have been raised with them at the time so they had the opportunity to address it. We appreciate your feedback, but we do not accept the suggestion that we work with "scam companies."

Rated 5 out of 5 stars

Easy booking process

Easy booking process, and by far the cheapest price online, like-for-like. Booked through Skyscanner with 5.25% cash back too :)

August 1, 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

Euan Holmes,

We're delighted to hear you found our booking process straightforward and our prices unbeatable. We appreciate your positive feedback!

EnjoyTravel.com

Rated 4 out of 5 stars

Enjoy

Good good!!

August 1, 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

We're so pleased to hear that you found everything simple, easy to understand, and straightforward to follow. Thank you for your positive feedback!

EnjoyTravel.com

Rated 5 out of 5 stars

Quick

Quick, accessible site. Fab!

August 1, 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

Alison Cameron,

Thank you for your feedback! We are delighted to hear that you found our site quick and accessible. We appreciate you taking the time to share your positive experience.

EnjoyTravel.com

Rated 5 out of 5 stars

Good

Good review

August 1, 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

We're so pleased to hear that you found everything simple, easy to understand, and straightforward to follow. Thank you for your positive feedback!

EnjoyTravel.com

Rated 5 out of 5 stars

It was easy to book reservation

It was easy to book reservation ! thank you

August 1, 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

HOMER D BILLIPS,

Thank you for your wonderful review! We are so pleased to hear that you found the reservation process easy. We appreciate your feedback and look forward to assisting you again in the future.

EnjoyTravel.com

Rated 5 out of 5 stars

Site easy to use.

August 1, 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

Colm Sherry,

We're so glad to hear that you found our site easy to use. Thank you for taking the time to share your positive feedback!

EnjoyTravel.com

Rated 5 out of 5 stars

Easy booking

August 1, 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

We're so pleased to hear that you found everything simple, easy to understand, and straightforward to follow. Thank you for your positive feedback!

EnjoyTravel.com

Rated 5 out of 5 stars

Great price

Great price

August 1, 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

We're so pleased to hear that you found everything simple, easy to understand, and straightforward to follow. Thank you for your positive feedback!

EnjoyTravel.com

Rated 5 out of 5 stars

Good platform

Good platform, keen prices

August 1, 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

Sylvain,

We're so pleased you found our platform good and our prices keen. Thank you for your valuable feedback!

EnjoyTravel.com

Rated 5 out of 5 stars
EnjoyTravel.com logo

Reply from EnjoyTravel.com

MR R LANCASTER,

We're so pleased you found our service easy to use and that our prices were great. Thank you for your wonderful feedback!

EnjoyTravel.com

Rated 5 out of 5 stars

Easy & cheap

Quick & easy booking confirmation

August 1, 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

Darren Shepherd,

We're so glad you found the booking confirmation quick and easy. Thank you for your valuable feedback!

EnjoyTravel.com

Rated 5 out of 5 stars

Tres simple et rapide

August 1, 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

Alexandre Begue,

Thank you for taking the time to leave a review. We are delighted to hear that you found our service simple and quick to use.

EnjoyTravel.com

Rated 5 out of 5 stars

good

b00king process

August 1, 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

We're so pleased to hear that you found everything simple, easy to understand, and straightforward to follow. Thank you for your positive feedback!

EnjoyTravel.com

Rated 5 out of 5 stars

Clear booking process

Clear booking process. Good reviews

August 1, 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

Tomer Hertz,

We're delighted to hear that you found our booking process clear and that you appreciate our positive reviews. Thank you for your kind words!

EnjoyTravel.com

Rated 4 out of 5 stars

It was a genuine discount as I had…

It was a genuine discount as I had checked the company website beforehand and got slightly more discount with Groupon. Fairly easy to redeem and book. No hidden fees

August 1, 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

Judith Taylor,

We're so glad to hear that you found a genuine discount and that the redemption and booking process was easy for you. We appreciate you sharing your positive experience!

EnjoyTravel.com

Rated 5 out of 5 stars

easy yo use.

easy yo use.
good prices

August 1, 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

ehud kedar,

We're so glad to hear that you found our services easy to use and our prices satisfactory. We truly appreciate your positive feedback!

EnjoyTravel.com

Rated 5 out of 5 stars

Quick and easy.

Quick and easy, and a very good price.

August 1, 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

customer,

We're so pleased you found our service quick and easy, and that you appreciated the very good price. Thank you for your valuable feedback!

EnjoyTravel.com

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