Robbers, they should be locked up! I have spent £575.00 on tables and chairs with Enor home which have never been delivered since ordering in November. Mette’s response was that they are in fi... See more
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See what reviewers are saying
I ordered a table last year and dining chairs this year and they are fantastic. The quality of the products and customer service is second to none. However, it is true that they should improve the log... See more
Wonderful experience. Mette has been responsive at every stage and delivery to the U.K. was seamless, even though the items in question (2 x concrete chairs from House Doctor) were very heavy and d... See more
Excellent customer service from the owner of Enor's home : Mette. I ordered from France Tulip Lounge chairs by Tove Kindt-Larsen. Mette was so nice, professional and helpful. My order arrived on ti... See more
Company replied
Company details
Written by the company
We deliver our beautiful timeless designs from Danish and Scandinavian designers, with the greatest love to give YOU a good experience 🖤❤🤗
Contact info
København , Denmark
- sale@enorhomeshop.com
- enorhomeshop.com
Reply from enor HOME
🧡🧡 wonderful we are very happy for your feedback and for sharing.
all the best
enor HOME
Good price, good quality. Happy about my delivery problem has been solved perfectly.
I have such a bad experience shopping on EnorHome, I ordered 2 table extensions, only one arrived, afterwards I sent two emails, I want to know what’s going on, no replies at all. Either refund the money for the missing item, or send me the missing item, however, surely won’t shopping again on EnorHome
March 11, 2022
Reply from enor HOME
Dear Dan, I'm very surprised as we have not received your mail, I have seach for it without any luck 😥 we will send the missing extension to you today. I'm very sorry for this, this is not how we handle our customers, you can see that here on Trustpilot.
our mail is sale@enorhomeshop.com, can you resend your mail
Thanks and all the best Mette
Very responsive and friendly customer…
Very responsive and friendly customer service. Had no problems with delivery nor the purchase.
February 17, 2022
Reply from enor HOME
We are so happy to hear that you had a good experience with us, thank you for sharing it 🧡
Very friendly service, great products and great delivery.
Very friendly service, I had a few great conversations with the team at Enor whilst planning my purchases. The team kept me up to date with the shipping situation as a result of COVID and fluctuating stock levels. I'm well aware of a number of design companies - including Hubsch - having production and shipping problems as a result of COVID but also an increase in shipping congestion, that's why Hubsch couldn't produce their Christmas collection this year. All items arrived in great condition, the prices are very fair, and the products are very well curated. Thankyou. Ps. I love your Hubsch range!
February 16, 2022
Reply from enor HOME
Thank you James it was my pleasure to help you and keep you updated with the delivery, and yes it it is challenging for some brands to get their product home as there are delays in production and transportation. I'm very glad you will wait and for your understanding 🧡 we hope to welcome you back another time
All the best from us
Excellent support
Excellent support, thank you very much. The delivery took a little longer, but I am very satisfied. Very good quality.
February 10, 2022
Unprompted review
Reply from enor HOME
😍 you are welcome Julia, thank you for your kind words and for sharing this here 🧡
Reply from enor HOME
🧡 So wonderful to hear, and you are welcome, our pleasure to help you😊
Beautiful online store
Beautiful online store. Friendly and good service. Recommended!
January 29, 2022
Reply from enor HOME
😍 thank you so much Anneliese for the kind words, this is much appreciated
Update on our order
Update on our order, despite 4 promised delivery dates there is no sign of our order
6th December placed the order as the website said delivery within 2-6 days, immediately received an email to say one item not in stock and the other would be delayed and delivered within 5- 7 days, then we promised the delivery would be before xmas, then the delivery would be before the New Year , then the delivery would be this week!
Covid and customs are the reasons the company use as an excuse for the failed delivery, we have been in this pandemic for almost two years so why does your website promise 4- 6 days likewise with customs that enorhomes claim can take up to 10 days! the company have had 874 euros of our money for the past 32 days, as there is no sign of each of the items we request a full refund as we are not prepared to wait indefinitely for our goods, stop making false promises
January 7, 2022
Unprompted review
Reply from enor HOME
Thank you so much Sarah, it was our pleasure to help you 🧡
Great service, very considerate. Would recommend.
Although there was an unavoidable delay from the manufacturer I was kept informed throughout the duration and have now received the product I ordered in perfect condition. Great service, very considerate. Would recommend.
January 3, 2022
Reply from enor HOME
😍 Thank you so very much Chris, I'm so happy that you are happy with your purchase 😊
Rowico Sierra chair grey
I am satisfied with the service, communication, product quality.
December 23, 2021
Reply from enor HOME
I'm so happy to hear Anita, best wishes for a beautiful Christmas to you and your family 🌲🎅 all the best Mette
Excellent service
Excellent service, kept me informed of slight delay and was delivered day before they told me. Nice people to deal with 👍
December 21, 2021
Reply from enor HOME
We are so happy that you liked our service, this is our heart in our business 🧡
I wish you a lovely Christmas and a happy new year 🌲🎅 All the best Mette
Amazing
Amazing, chairs arrived exactly when they said they would and great quality also customer service is fantastic, highly recommend enor HOME.
December 11, 2021
Reply from enor HOME
😍 Thank you so much, we are so happy that you have had a good experience with us. I wish you and your family a merry Christmas & happy new year. All the best Mette
Delivery on Time, excellent After sale service
We ordered a table and received it exactly on time.
The after sales service was very helpful as a screw was missing.
Everything was done with kindness and professionalism and we are very satisfied with our purchase and the quality of service from Enor Home.
December 3, 2021
Unprompted review
Reply from enor HOME
Thank you so much Adeline 🧡, I'm so happy to know once again I wish you a lot of wonderful cozy hours around the table
Happy holiday to you
Mette 🌲🎅
Very good communication with the eshop
Very good communication with the eshop. The mirror I ordered was very carefully packed and delivered without any problems. Thank you
December 2, 2021
Reply from enor HOME
🧡🧡 so wonderful to hear that you mirror arrived to you safe and you were happy with our service THANK YOU for your kind words Jana 😊
Wish you all the best and a lovely December 🌲🤗
Excellent client service
Excellent client service
Very friendly and active client service. More than satisfied with quick replies and order management.
November 29, 2021
Reply from enor HOME
Thank you so much Ringa, I'm so happy for your kind words and you had a good experiences with us ❤
I hope to welcome you back another time.
Take care
All the best
Mette
Great product but wood glue provided is…
Great product but wood glue provided is rubbish had to but separately as building bench without glue is impossible
Nice now its done- sturdy and great wood
November 9, 2021
Reply from enor HOME
Dear Rachael, So nice to hear you like your new bench, i'm sure this will be a wonderful part of your home 🤍 I will give the brand your feedback.
I wish you all the best
Mette
Reply from enor HOME
😊🙏 Thank you Mikael, I'm happy that you was satisfied with us
Take care
Mette
Very helpful and polite both times I…
Very helpful and polite both times I contacted them. Definitely recommend.
October 14, 2021
Reply from enor HOME
Thank you so much Sheetal, I'm happy 🤍
We are always ready to help you
All the best
Mette 🤗
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