Ensura Brokers Reviews 44

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Getting our business insurance sorted through Ensura was incredibly easy. After submitting a simple enquiry, we were quickly contacted by the Director, who introduced himself and asked for some ba... See more

Company replied

Rated 5 out of 5 stars

I dealt with Rick from Ensura, and honestly I couldn’t speak highly enough of him. I went to him last minute as i was having issues with my business insurance. Within an hour he had a policy ready f... See more

Rated 5 out of 5 stars

Absolutely great. Super impressive. Fast, efficient communications, followups, etc. Really took the "pain" out of getting insurance setup correctly and quickly. And very friendly. Do not look elsewher... See more

Company replied

Rated 5 out of 5 stars

Richard was dedicated to finding us the most suitable products for what we need at an excellent price. He kept us updated throughout the entire process and met all set deadlines. His level of assistan... See more

Company replied

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4.8

Excellent

TrustScore 5 out of 5

44 reviews

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Rated 5 out of 5 stars

Effortless, Transparent, and Cost-Saving

Getting our business insurance sorted through Ensura was incredibly easy. After submitting a simple enquiry, we were quickly contacted by the Director, who introduced himself and asked for some basic details about our business and the type of cover we needed. That was it, within a couple of days, we received a clear proposal outlining quotes from multiple insurers, what our current provider would have charged, and his recommended option.

Once we gave the go-ahead, everything was taken care of. No back and forth, no headaches, just a smooth, hassle-free process. Best of all, we ended up saving thousands compared to our existing insurer.

Great experience, team. You’ve definitely earned a long-term client.

July 28, 2025
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Reply from Ensura Brokers

Hi Ash, appreciate the feedback & thanks for trusting us at Ensura with looking after all your business insurance requirements. Rick

Rated 5 out of 5 stars

Outstanding Service

Outstanding Service – Rick was Prompt and Efficient!
I had a fantastic experience with the service I received from Ensura Brokers. They handled my claim quickly and professionally, keeping me updated at every step. The entire process was smooth, efficient, and stress-free. It’s rare to find an insurance provider that truly delivers on their promises, but they exceeded my expectations. Highly recommend them for their prompt service, clear communication, and reliability!

July 28, 2025
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Reply from Ensura Brokers

Hey Krystle, Thanks for the feedback & glad the team and I could help get this sorted for you. Ensura Team

Rated 5 out of 5 stars

AMAZING!!

AMAZING!!! From my first enquiry with Rick to securing a very competitive policy!! The policy that Rick organised was more competitive than my loyalty to the same insurance company that I have held for 30 years!! Rick very informative and helped me make the change.
THANK YOU RICK!!! ⭐️⭐️⭐️⭐️⭐️⭐️

March 11, 2025
Rated 5 out of 5 stars

Amazing Customer Service

I dealt with Rick from Ensura, and honestly I couldn’t speak highly enough of him. I went to him last minute as i was having issues with my business insurance. Within an hour he had a policy ready for me to go. Moving forward 12 months, Rick is still consistent putting in work out of general working hours to make things happen. Will definitely be recommending Ensura.

Thank you Rick & the team at Ensura.

November 6, 2024
Rated 5 out of 5 stars

Was a pleasure working with Ensura

Rick is my go to guy for all my insurance needs. Professional and very prompt. He assisted with my policy with ease and couldn't be more happier. Plus makes an effort to check in and give me updates , highly recommended! 5/5 !

August 28, 2024
Rated 5 out of 5 stars

Exceptional Service and Expertise from Ric Helal at Ensura for Strata Managers and Owners Corporations

Title: Exceptional Service and Expertise from Ric Helal at Ensura for Strata Managers and Owners Corporations

I recently had the pleasure of working with Ric Helal from Ensura, and I must say, the experience was nothing short of outstanding. As a strata manager, I often encounter complex insurance needs for owners corporations, and Ric's expertise in this area proved invaluable.

Ric took the time to understand the unique requirements of owners corporations and provided tailored insurance solutions that perfectly fit their needs. His depth of knowledge in the insurance industry is truly impressive, and he was able to navigate through the intricacies of various policies with ease.

What sets Ric apart is his genuine commitment to finding the best solution for his clients. He carefully analysed the specific needs of each owners corporation and provided expert advice that not only addressed their concerns but also helped optimise their insurance coverage.

Moreover, Ric's communication skills are exemplary. He was proactive in keeping me informed every step of the way and was always available to offer guidance and support whenever needed. Thanks to Ric's advice, the owners corporations I manage now have comprehensive insurance coverage that provides them with peace of mind.

Overall, my experience working with Ric Helal at Ensura was exceptional. I highly recommend him to fellow strata managers and owners corporations in need of insurance services. With Ric, you can trust that you're receiving personalised attention and top-notch service that truly benefits your organisation.

February 23, 2024
Rated 5 out of 5 stars

Extremely satisfied with the service

Rick Helal from Ensura Brokers is professional, efficient and genuine, from the first contact i could tell Rick was the man for the job. Not only did he quickly set up my insurance he also took the time to look over my already set up policy's. I will definitely be in touch with Rick for future insurances.

Will recommend to friends & family for sure.
Thanks Rick

March 30, 2023
Rated 5 out of 5 stars

Appreciate Merel help on Business…

Appreciate Merel help on Business Public Liability policy during weekend and also got the great deal with star rated insurers. Highly recommend Ensura and definitely consider my future requirements.

February 19, 2023
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Reply from Ensura Brokers

Thanks for the review on this one, glad we could help out!

Rated 5 out of 5 stars

Great service

Great service. Will be looking to move everything over to Ensura.

February 18, 2023
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Reply from Ensura Brokers

Thank you for sharing this feedback, we appreciate it!

Rated 5 out of 5 stars

Very efficient

Marel was great to deal with, very efficient.

February 19, 2023
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Reply from Ensura Brokers

Thank you for sharing this Nikita, we appreciate it!

Rated 5 out of 5 stars

Fast, Efficient and Stress-Free

I approached Ensura as I had just finished building my house and realised I did not have building insurance required for the handover. Marel was super helpful and informative and took out the guess work and confusion when selecting an insurance policy. I was presented with a few options to compare and he took the time to walk me through my options. The entire process was seamless start to finish. Would highly recommend Ensura!

February 5, 2023
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Reply from Ensura Brokers

Thank you for the feedback Vinay and congratulations on the new property!

Rated 5 out of 5 stars

I received amazing service and a very…

I received amazing service and a very prompt response with a COC confirmed right before settlement. They saved me any headaches for any delays for my settlement.

February 8, 2023
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Reply from Ensura Brokers

Thanks for the feedback John and congratulations on the new purchase!

Rated 5 out of 5 stars

Helpful and complex problem solved

Working with Marel from Ensura brokers was truly a fantastic experience. I needed bespoke business insurance for my financial institution, which was quite complex, and the team at Ensura was up for the challenge. They showed great professionalism and expertise, taking the time to understand every detail of my business and delivering a custom insurance solution that was a perfect fit.

Throughout the process, Ensura brokers were always there to answer any questions and offer helpful advice. They went above and beyond to make sure everything went smoothly, and I was truly impressed by their commitment to customer satisfaction.

I highly recommend Marel from Ensura brokers to anyone who needs bespoke business insurance. They are true experts in the field, and their dedication to excellence is unmatched. I feel confident knowing I have the coverage I need, and I'm so grateful for the amazing support I received from Ensura.

January 2, 2023
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Reply from Ensura Brokers

Thank you so much for this, we appreciate it and we're happy we could help!

Rated 5 out of 5 stars

Absolutely Great!

Absolutely great. Super impressive. Fast, efficient communications, followups, etc. Really took the "pain" out of getting insurance setup correctly and quickly. And very friendly. Do not look elsewhere, this is the broken you will want to use to get insurance. You will not be disappointed if you have the same super service I had, which I trust you will. Thank you Ensura!!

January 12, 2023
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Reply from Ensura Brokers

Hi Roel, thank you for sharing your feedback! Was a pleasure working with you and we appreciate your kind words.

Rated 5 out of 5 stars

Prompt response to my enquiry

Prompt response to my enquiry - this was really important to me and the business.
Marel followed up promptly - and provided the information that I needed to make a decision.
Price point was also competitive.

December 28, 2022
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Reply from Ensura Brokers

Hi Christine, thank you for the review we appreciate it! Thrilled we could help you out.

Rated 5 out of 5 stars

Exceptional service!

My account manager Marel was super helpful and quick to respond to any queries I had. Definitely created a seamless experience - would highly recommend their services!

December 20, 2022
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Reply from Ensura Brokers

Thank you for sharing Sanjna, glad we could help!

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