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Health Compare Reviews 

251
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the knowledgeable and polite staff who take the time to listen, answer questions thoroughly, and explain health insurance policy options without rushing anyone. People note that the advisory service streamlines the complex process of finding tailored coverage, successfully saving them money while significantly improving their overall benefits and peace of mind during transitions. Some reviewers were not happy with occasional problems, mentioning that representatives could sometimes feel overly pushy, provide misleading details about policies, or encounter frustrating call interruptions and poor service during their initial consultations.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing consultants as professional, knowledgeable,... See more

Service

Customers had positive experiences with service, frequently highlighting efficient communication, friendly... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that consultants are knowledgeable,... See more

User experience

Consumers find user experience to be exceptionally satisfying, describing the process as efficient, simple,... See more

Price

Customers consistently note positive experiences with price, expressing satisfaction with significant savings... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have spoken with Courtney on a couple of occasions, she explained the RT Health policies comprehensively and was most efficient and friendly each time. I feel positive with changing my health fun... See more

Rated 5 out of 5 stars

Excellent Service from Adam. My reason for contacting was to find a policy to suit our family, to cover only the services we needed and hopefully save some money in the process. Not only did he do all... See more

Company replied

Rated 5 out of 5 stars

Ari was so helpful and friendly. What a lovely experience and what a fabulous asset Ari is to Health Compare. We now have switched health insurance companies, at a cheaper premium, but still with ever... See more

Company replied

Rated 5 out of 5 stars

Owa , what a delightful person , incredibly helpful, patient, articulate and patient. What a wonderful guy to have on your team and he certainly assisted me and delivered an exceptional deal also . I... See more


Company details

  1. Health Insurance Agency
  2. also in
  3. Insurance Agency
  4. Insurance Broker

Written by the company

At Health Compare, we believe that navigating private health insurance shouldn’t be overwhelming. That’s why we’ve made it our mission to simplify the process and support Australians with honest, expert advice tailored to their needs. Whether you're switching funds, looking to save, or just exploring your options, our friendly team is here to guide you every step of the way. We take pride in empowering individuals and families to make informed decisions with clarity and confidence. No jargon. No pressure. Just trusted support and easy-to-understand information that puts you in control. It’s about making healthcare more accessible, more human, and far less stressful. Our team has reviewed thousands of policies across leading health funds so you don’t have to. We’re not here to sell — we’re here to help you find what’s right. If that means staying with your current fund, we’ll tell you. If there’s a better option, we’ll explain why — clearly and without the fluff. Because at Health Compare, it’s not just about finding a policy. It’s about knowing someone’s in your corner. Let us help you compare with confidence.


Contact info

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4.8

Excellent

TrustScore 5 out of 5

251 reviews

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4.8

All reviews

(251)

134 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very Poor Service

After initial contact I wanted to speak to their helpline.
The number given was never available. I attempted to contact them 6 times over 3 consecutive days. I then left my number to book a callback that never came. I then emailed the company and received a response to say that the office was shut down for a break for a few days and that no one was available. I then cancelled my healthcare package that I had signed up for 6 days prior. Never use them again. V poor service

June 30, 2026
Rated 5 out of 5 stars

Excellent service

Josh was very helpful understanding of my needs and above all patient. Highly recommend friends and family to use this sevice as it is effecient and easy to use. Looks like i got the right cover for my needs..Well done Josh

June 29, 2026
Rated 5 out of 5 stars

Thorough and helpful

Josh the consultant I spoke with was great. Was thorough and efficient. Listened to exactly what our family's needs were, and found new cover with better extras limits and also saved on our premiums. Thank you!

June 22, 2026
Rated 5 out of 5 stars

Very surprised, and would recommend!

The agents were very professional and respectful. They listened to what I wanted. They were determined to find me a better policy and I thought that would be impossible. So glad I was wrong. I’m very happy they kept pushing me to allow them to do all the research for me. They did the impossible!!

June 15, 2026
Rated 5 out of 5 stars

Jarrod was very professional

Jarrod was very professional, knowledgeable and very helpful. I’d been a customer of Medibank Private for 50 years, hence the hesitation to change providers but Jarrod found a better provider which saved me money. I’d recommend your services to anyone

June 5, 2026
Rated 5 out of 5 stars

Very Helpful

Good to deal with and knew what they were talking about without being pushy. Gave good advice and recommendations.

May 13, 2026
Rated 5 out of 5 stars

Thanks to Josh

Thanks to Josh, I am now incredible knowledgeable and feel like I have the best policy to suit our household needs. Thanks Josh.

May 13, 2026

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