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Health CompareReviews 

250
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 249 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and professional demeanor. Many highlight the exceptional customer service, noting that agents are knowledgeable, articulate, and take the time to understand individual needs, explaining policies clearly and thoroughly. The service provided is frequently described as efficient and stress-free, with people appreciating the ease of finding suitable health cover and the significant savings achieved on premiums. Reviewers are particularly impressed with the user experience, often mentioning that the process of changing health funds was made simple and clear, leading to better deals and increased benefits. The price aspect is also a strong positive, with many customers reporting substantial savings on their health insurance while securing improved coverage.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and knowledge of... See more

Service

People report positive experiences with service, often highlighting the thoroughness, efficiency, and... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the process easy, simple, and... See more

Price

Reviewers highlight positive aspects of price, with many customers reporting significant savings on their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have spoken with Courtney on a couple of occasions, she explained the RT Health policies comprehensively and was most efficient and friendly each time. I feel positive with changing my health fun... See more

Rated 5 out of 5 stars

Courtney was amazing. She was patient and compassionate and very thorough. So far she has made the process of changing health funds stress free for myself and my family. She listened and took all of o... See more

Company replied

Rated 5 out of 5 stars

Excellent Service from Adam. My reason for contacting was to find a policy to suit our family, to cover only the services we needed and hopefully save some money in the process. Not only did he do all... See more

Company replied

Rated 5 out of 5 stars

Josh the consultant I spoke with was great. Was thorough and efficient. Listened to exactly what our family's needs were, and found new cover with better extras limits and also saved on our premiums.... See more


Company details

  1. Health Insurance Agency
  2. Insurance Agency
  3. Insurance Broker

Written by the company

At Health Compare, we believe that navigating private health insurance shouldn’t be overwhelming. That’s why we’ve made it our mission to simplify the process and support Australians with honest, expert advice tailored to their needs. Whether you're switching funds, looking to save, or just exploring your options, our friendly team is here to guide you every step of the way. We take pride in empowering individuals and families to make informed decisions with clarity and confidence. No jargon. No pressure. Just trusted support and easy-to-understand information that puts you in control. It’s about making healthcare more accessible, more human, and far less stressful. Our team has reviewed thousands of policies across leading health funds so you don’t have to. We’re not here to sell — we’re here to help you find what’s right. If that means staying with your current fund, we’ll tell you. If there’s a better option, we’ll explain why — clearly and without the fluff. Because at Health Compare, it’s not just about finding a policy. It’s about knowing someone’s in your corner. Let us help you compare with confidence.


Contact info

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4.8

Excellent

TrustScore 5 out of 5

250 reviews

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4.8

All reviews

(250)

229 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Andres was very caring, thorough and experienced

Andrew was so helpful and caring. I was paying for 2 insurers which upset me greatly as the last broker told me he would cancel my previous policy and did not go through with it costing me a lot of money. Andrew advised me what to do and went through my policy thoroughly so I wasn’t p as tying for things I didn’t need. Andrew is an asset to your company.

April 7, 2026
Rated 5 out of 5 stars

A positive experience with health Compare

When I answered the phone the lady explained who she was and the company she was from. She was friendly and efficient. She then explained the transfer process to Andy the consultant. Andy then took over and looked for the best plan for me and why. He was patient with questions gave me time to make a decision and guided me when I needed additional information. He was able to save me money, get me higher rebates and tweak my policy for my unique requirements. Very happy.

April 2, 2026
Rated 5 out of 5 stars

A genuinely good experience

It was the most pleasant experience of the gentleman that helped me was so friendly and so helpful. I felt comfortable and satisfied at the end of it all.

March 23, 2026
Rated 5 out of 5 stars

This morning

This morning , Jarrad took my call.
Jarrad did the follow up from your earlier agent,
and easily explained my concerns and queries.
Jarrad then processed my move from ahm to HCF.
Frank Scott

March 31, 2026
Rated 5 out of 5 stars

Customer service

Owa , what a delightful person , incredibly helpful, patient, articulate and patient. What a wonderful guy to have on your team and he certainly assisted me and delivered an exceptional deal also . If only there were more people like him to assist customers. 10 out of 10 😊😊😎😎

March 30, 2026
Rated 5 out of 5 stars

Adam does it again :)

I have dealt with Adam twice now and each time I found him lovely to speak with and extremely knowledgeable.
This year Adam found us a more tailored cover along with saving us over $350, last year we saved closer to $600 so well worth a 45min phone call.

March 19, 2026
Rated 5 out of 5 stars

I saved $100.00 a month by switching…

I saved $100.00 a month by switching funds. It’s the first time the difference in levels of health insurance was clearly explained, and I have spoken to a compare company every 6 months for as long as I can remember.

March 17, 2026

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