I liked that the emplyes were well trained and known verry well what they had to do. The negativ part was that i was not previously informed that in that day will not be completed the task, as the tea... See more
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I have multiple solar PV systems, installed by them, on different locations. No big issues, just sometimes they are slow with finishing the installations. Overall, I'm happy with my experience with... See more
Company replied
The company was doing everything well. The people who came to my place, they worked whit professionalism and the people on the company was very kind and they are very helpful. Thank you for everything... See more
I was helped with the doc's for Photovoltaics project. I did not give the maximum to the evaluation - because of the rather difficult response time - probably too much work relative to the available... See more
Company replied
Company details
Written by the company
Compania Ensys Renewable Solutions oferă soluții complete de proiectare, furniza și implementare a sistemelor fotovoltaice, atât prin surse de finanțare independente, cât și prin programe cu fonduri nerambursabile: Casa Verde sau ElectricUp. Suntem experți în industrie, cu o experiență de peste 10 ani și peste 1 000 de proiecte implementate. Proiectele pe care le implementăm au garanția funcționării la nivel de înaltă eficiență energetică pe o perioadă de peste 10 ani. În urma unei investiții recente, din partea ROCA Investments, unul dintre cele mai mari fonduri de investiții cu capital românesc, care a intrat în acționariatul societății, Ensys oferă unele dintre cele mai avantajoase soluții tehnice și financiare atunci când vine vorba de sisteme fotovoltaice complete și eficiente. Sprijinim și asistăm clienții pe parcursul întregului proces de instalare a panourilor fotovoltaice - de la consultanță în alegerea sistemului potrivit, finantarea acestuia, până la proiectare, autorizare, furnizare și montaj. Sustenabilitate. Panourile fotovoltaice sunt un sistem de producție a energiei practic și ecologic, prietenos cu mediul, care protejează natura și previne încălzirea globală. Acestea nu degajează gaze cu efect de seră și nici nu conțin substanțe toxice nocive pentru natură. Controlul costurilor. Scapă de grija consumului de energie! Panourile fotovoltaice vor crește eficiența energetică a casei sau afacerii tale, iar investiția se poate recupera în 5-7 ani. Fii sigur că alegi un sistem fotovoltaic după nevoile și configurația casei sau afacerii tale! Proiecte CSR Nevoia implementării unui sistem fotovoltaic, nu doar prin prisma reducerii de costuri, ci și prin faptul că poate cuantifica numeroase alte elemente care țin de politica de CSR, de alinierea la politicile de grup sau de alinierea la directivele europene.
Contact info
Bicazului 6, 410028, Bihor, Romania
- 0359732800
- office@ensys.com.ro
- ensys.com.ro
3.9
Great
248 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Because I received the video with the…
Because I received the video with the instructions steps I was able to register the documents before the platform was closed.
May 29, 2023
Reply from ENSYS RENEWABLE SOLUTIONS
Thank you for the 5-star review! We're delighted to hear that our instructional video helped you complete your registration on time. We strive to provide our customers with timely and effective support. If you have any more questions or need assistance in the future, please don't hesitate to reach out.
Best wishes,
Team Ensys.
Reply from ENSYS RENEWABLE SOLUTIONS
Thank you for your 5-star review! We're pleased to hear that our guidance on the solar AFM project was beneficial for you. At Ensys, we pride ourselves on offering valuable assistance to our clients. Should you have any more questions or require further support, please feel free to contact us.
Warm regards,
Team Ensys.
Technical managers completely dumb
Technical managers completely dumb, very bad and dangerous works executed by unprepared, unspecialized and very hurried assembly teams, panels that fly at the first strong wind. Disaster company.
May 29, 2023
Very satisfied!
May 29, 2023
Reply from ENSYS RENEWABLE SOLUTIONS
Thank you so much for the five-star review! We're thrilled to hear that you're very satisfied with our services. Our goal is always to provide the best experience to our customers. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing us!
Best regards,
The Ensys Team.
Very nice and professional
May 29, 2023
Reply from ENSYS RENEWABLE SOLUTIONS
Thank you for your kind words and the top rating! We're thrilled to hear about your positive experience with us. Our team always strives to provide the best service possible, and it's feedback like yours that motivates us even more. Should you need any further assistance, please don't hesitate to reach out.
Warm regards,
The Ensys Team.
I was helped with the doc's for…
I was helped with the doc's for Photovoltaics project.
I did not give the maximum to the evaluation - because of the rather difficult response time - probably too much work relative to the available resources.
May 29, 2023
Reply from ENSYS RENEWABLE SOLUTIONS
Thank you for your honest feedback and the 4-star rating. We're glad we could assist with the documentation for your Photovoltaics project. We acknowledge the delay in our response time and are working diligently to scale our resources to meet the high demand. Your feedback is invaluable as it helps us identify areas of improvement. We appreciate your understanding and patience, and we'll strive to provide an even better experience in the future.
Warm regards,
The Ensys Team.
A top 10 team
A top 10 team, together with the most professional installers with a wide range of options in favor of the client, I will gladly recommend you to any potential future client at any time!
May 29, 2023
Reply from ENSYS RENEWABLE SOLUTIONS
Thank you so much for the glowing 5-star review! We're thrilled to hear such positive feedback regarding our team and installers. Our primary aim is to offer options that truly benefit our clients. Your recommendation means the world to us, and we're always here to assist you or any friends you refer in the future.
Best wishes,
The Ensys Team.
Reply from ENSYS RENEWABLE SOLUTIONS
Thank you for your 4-star review! We're glad to hear that you're pleased with our work. We always strive for excellence and to ensure our clients are satisfied with our services. If there's any area where we can further improve, please let us know. Your feedback is invaluable to us.
Warm regards,
The Ensys Team.
Multiple solar PV systems installed by them
I have multiple solar PV systems, installed by them, on different locations.
No big issues, just sometimes they are slow with finishing the installations.
Overall, I'm happy with my experience with them.
May 29, 2023
Reply from ENSYS RENEWABLE SOLUTIONS
Îți mulțumim pentru recenzia ta de 5 stele! Ne bucurăm să știm că ai avut o experiență pozitivă cu noi pe mai multe locații. Vom lua în considerare feedback-ul tău legat de timpul de finalizare și vom lucra pentru a ne îmbunătăți în acest sens. Îți mulțumim că ai ales Ensys și sperăm să continuăm colaborarea noastră.
Toate cele bune,
Echipa Ensys.
Reply from ENSYS RENEWABLE SOLUTIONS
Îți mulțumim pentru feedback-ul tău. Înțelegem că pot exista neconcordanțe între ceea ce vezi în documentul tău și observațiile noastre. Ne străduim să oferim servicii de calitate și atenție la detalii, dar suntem deschiși să discutăm orice aspect legat de evaluarea documentației. Te rugăm să ne contactezi pentru a discuta mai detaliat și a clarifica situația.
Mulțumim pentru înțelegere și sperăm să continuăm colaborarea într-un mod pozitiv.
Cu respect,
Echipa Ensys.
Problems can be solved
Problems can be solved. You just need to change the managers in level 2, before clients, employees die and before clients' properties are destroyed. This will happen one day but it will be too late.
May 29, 2023
Reply from ENSYS RENEWABLE SOLUTIONS
Ne pare sincer rău să auzim că experiența dvs. nu a fost la nivelul așteptărilor. Încercăm să oferim servicii de cea mai înaltă calitate și ne place să primim feedback pentru a ne putea îmbunătăți continuu.
Suntem dornici să investigăm această problemă și să ne asigurăm că orice problemă este rezolvată. Vă rugăm să ne contactați direct pentru a discuta mai multe detalii. Mulțumim pentru feedbackul dvs. și așteptăm cu nerăbdare să lucrăm împreună pentru a rezolva această situație.
Reply from ENSYS RENEWABLE SOLUTIONS
Vă mulțumim mult pentru feedbackul dvs. pozitiv și pentru cele 5 stele! Ne face o deosebită plăcere să auzim că echipa noastră a fost receptivă și gata să ajute. Ne străduim să oferim cel mai bun serviciu și este întotdeauna încurajator să știm că eforturile noastre sunt apreciate. Așteptăm cu nerăbdare să continuăm colaborarea cu dvs. În viitor. Mulțumesc!
Just dedicated to the clients
May 29, 2023
Reply from ENSYS RENEWABLE SOLUTIONS
Mulțumim mult pentru recenzia dumneavoastră pozitivă! Este minunat să auzim că ați apreciat dedicarea noastră pentru clienți. Suntem cu adevărat pasionați de ceea ce facem și ne străduim să ne asigurăm că fiecare client se simte valorizat și satisfăcut. Așteptăm cu nerăbdare să continuăm să vă oferim un serviciu de calitate superioară în viitor. Încă o dată, mulțumim pentru recenzia dvs. de 5 stele!
The former "Tehnomir"
The former "Tehnomir", took 500 lei in advance, did not register even though all the documents were uploaded on time. And when I asked for a refund, they refused, changing the terms and conditions.
So you can't trust something like that...
May 31, 2023
Unprompted review
Reply from ENSYS RENEWABLE SOLUTIONS
Dear Customer,
We're truly sorry to hear about your experience and we understand your frustration. We always aim to deliver a great experience, and we apologize for any inconveniences you went through.
We would like to look into this matter further to understand what happened and to make it right. Could you please provide us with more details about your situation? You can reach out to us via email at office@ensys.com.ro or directly here on TrustPilot.
Transparency and trust are extremely important to us, and we take all feedback seriously. Your situation will be thoroughly reviewed and necessary steps will be taken to prevent such situations in the future.
Thank you for bringing this to our attention.
Sincerely,
They took the money for the…
They took the money for the registration in the program "Casa verde" when there was no available program available at that time. Big scam.
May 29, 2023
Reply from ENSYS RENEWABLE SOLUTIONS
Dear reviewer,
We are truly sorry to hear about your negative experience with our company. It is always our intention to provide the best possible service to our customers. We take all feedback, especially of this nature, very seriously.
We'd appreciate if you could provide us with more information regarding your situation by contacting us directly at office@ensys.com.ro. This way, we can ensure your issue is promptly investigated and resolved to the best of our abilities.
Again, we apologize for the inconvenience and thank you for bringing this matter to our attention. Your feedback is crucial for us to improve our services.
Best Regards,
Reply from ENSYS RENEWABLE SOLUTIONS
Thank you for taking the time to leave a positive review. We are glad to hear that you are satisfied with our services. As for the wait time, we understand that it can be frustrating and we are doing our best to process all requests as quickly as possible. Thank you for your patience and trust in Ensys.
Very Seriously
They were helpfully every time I needed some information!
They were nice at the telephone and they know what to do.
March 28, 2023
Reply from ENSYS RENEWABLE SOLUTIONS
Dragă client,
Vă mulțumim pentru recenzia dvs. de 5 stele și pentru aprecierile pozitive legate de echipa noastră. Ne bucurăm să auzim că ați avut o experiență plăcută cu noi și că ați găsit comunicarea și asistența noastră de ajutor.
La Ensys, ne străduim să oferim servicii de înaltă calitate și să menținem o comunicare deschisă cu clienții noștri. Ne mândrim cu echipa noastră de profesioniști dedicați, care lucrează din greu pentru a satisface nevoile clienților.
Dacă aveți întrebări sau nelămuriri în viitor, vă rugăm să nu ezitați să ne contactați. Suntem întotdeauna aici pentru a vă oferi suport și informații.
Vă dorim mult succes în continuare și sperăm să colaborăm și în viitor pentru alte proiecte legate de energie regenerabilă!
Cu respect,
Echipa Ensys
They made it in short time they simple…
They made it in short time they simple know What is their job
March 27, 2023
Reply from ENSYS RENEWABLE SOLUTIONS
Thank you for the positive review! We're thrilled to hear that our team was able to complete your project efficiently and to your satisfaction. We take pride in our expertise and are committed to delivering high-quality services. Thank you for choosing Ensys!
In this moment evreting is normal.
In this moment evreting is normal.
I wait your documents !
Thanck a lot !
March 30, 2023
Reply from ENSYS RENEWABLE SOLUTIONS
Hello,
Thank you for leaving us a 5-star review! We appreciate your feedback and are glad to hear that everything is going smoothly. We look forward to receiving your documents and continuing to provide you with excellent service.
Thank you again for choosing us!
Best regards,
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