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Rated 1 out of 5 stars

Horrible smell, worst customer services ever! Never shop there. When order like free samples, check tiny little letters in T&Cs. Never replies to emails. Comment belove, I contacted them previ... See more

Company replied

Rated 5 out of 5 stars

As an eczema suffer, I have struggled throughout the pandemic to find a hand sanitizer that doesn’t cause my hands to flare up and become extremely dry. These are by far the best I’ve used - moisturiz... See more

Rated 5 out of 5 stars

I ordered the sample pack. It arrived, sooner than expected. the products are as described on the website, the have a strong fragrance, the alcohool level is high, as described, so I assume it shoul... See more

Rated 5 out of 5 stars

My products arrived super fast. I ordered the variety pack of 5 different scents of 30ml bottles. Sadly when I opened it 2 of the bottles had leaked and were empty. Contacted customer services and the... See more

Company details

  1. Flavours, Fragrances and Aroma Supplier
  2. Homeopath

Written by the company

Entity One is a luxury hand sanitizer like no other. Each one is hand made in the UK adding only the purest of ingredients including a blend of essential oils and over 70% Alcohol to keep you SANITISED |MOISTURISED | FRAGRANCED


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

67 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Handy size sprays

The sprays are an ideal size for handbags or pockets. The range of fragrances was good; my favourite was the “sea breezy” which was light and fresh.

March 12, 2021
Rated 5 out of 5 stars

My products arrived super fast

My products arrived super fast. I ordered the variety pack of 5 different scents of 30ml bottles. Sadly when I opened it 2 of the bottles had leaked and were empty. Contacted customer services and they are arranging replacements for the 2 bottles that leaked. Couldn't ask for a better service. Will definitely be using entity one again. And the products smell amazing. No nasty alcohol smell and at 70% alcohol are still effective. Highly recommended

March 5, 2021
Rated 1 out of 5 stars

Does not reply to emails! Avoid

Does not reply to emails, website will say “account email not valid” despite invoice being sent to it! I fear a con is in place to keep the subscription ongoing. Thankfully I paid via credit card so they can sort it out.

Edit: Responded quickly after review and have cancelled subscription.

Tried to take payment despite grovelling apology and confirmed subscription cancellation. Avoid this company at all costs!

Ah, did you try to take payment today (see email!) Despite cancellation ?

March 4, 2021
Entity One logo

Reply from Entity One

Hi Mark, its a shame you had to leave a 1 star review before giving us chance to respond to your email. We are happy to cancel your subscription. As it states very clearly on the website the subscription is a minimum 2 months. We have processed the subscription request. Many Thanks.

Edit: Mark, please see above response. Far from a con - at least on our side - you have clearly signed up for a 2 month subscription with only the interest in getting the free month. People who do this make it very difficult for new businesses. We would rate you -1 Star as a customer.

Rated 5 out of 5 stars

Lovely hand sprays.

Lovely hand sprays.
These smell incredible and so handy to keep in your pocket. Dry very fast. You won't be disappointed if you buy these.

February 20, 2021
Rated 5 out of 5 stars

Smells insane!!

Smells insane!!! Never used a hand sanitiser that has left my hands feeling so soft without feeling sticky. Amazing product will be ordering again.

December 22, 2020
Unprompted review
Rated 5 out of 5 stars

AMAZING PRODUCT!

So happy with this hand sanitiser! It smells lovely & it’s the perfect consistency too. I would highly recommend this product- doesn’t dry your hands out either like quite a few other hand sanitisers do!

December 12, 2020
Unprompted review

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