Horrible smell, worst customer services ever! Never shop there. When order like free samples, check tiny little letters in T&Cs. Never replies to emails. Comment belove, I contacted them previ... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Horrible smell, worst customer services ever! Never shop there. When order like free samples, check tiny little letters in T&Cs. Never replies to emails. Comment belove, I contacted them previ... See more
Company replied
As an eczema suffer, I have struggled throughout the pandemic to find a hand sanitizer that doesn’t cause my hands to flare up and become extremely dry. These are by far the best I’ve used - moisturiz... See more
I ordered the sample pack. It arrived, sooner than expected. the products are as described on the website, the have a strong fragrance, the alcohool level is high, as described, so I assume it shoul... See more
My products arrived super fast. I ordered the variety pack of 5 different scents of 30ml bottles. Sadly when I opened it 2 of the bottles had leaked and were empty. Contacted customer services and the... See more
Entity One is a luxury hand sanitizer like no other. Each one is hand made in the UK adding only the purest of ingredients including a blend of essential oils and over 70% Alcohol to keep you SANITISED |MOISTURISED | FRAGRANCED
The Clubhouse, Mayfair 50 Grosvenor Hill,, W1K 3QT, London, United Kingdom
Excellent product. Arrived within 48hrs. Gorgeous fragrances. Also leaves your hands feeling soft and moisturised.
Great product really easy to use leaves the hands fresh clean and smelling amazing !
Lovely smells to the products an absolute joy to sanatise my hands 🙌
The sprays are an ideal size for handbags or pockets. The range of fragrances was good; my favourite was the “sea breezy” which was light and fresh.
Literally the best! Speedy delivery and the quality of the scents is amazing! Couldn’t be happier and will reorder soon!
My products arrived super fast. I ordered the variety pack of 5 different scents of 30ml bottles. Sadly when I opened it 2 of the bottles had leaked and were empty. Contacted customer services and they are arranging replacements for the 2 bottles that leaked. Couldn't ask for a better service. Will definitely be using entity one again. And the products smell amazing. No nasty alcohol smell and at 70% alcohol are still effective. Highly recommended
Does not reply to emails, website will say “account email not valid” despite invoice being sent to it! I fear a con is in place to keep the subscription ongoing. Thankfully I paid via credit card so they can sort it out.
Edit: Responded quickly after review and have cancelled subscription.
Tried to take payment despite grovelling apology and confirmed subscription cancellation. Avoid this company at all costs!
Ah, did you try to take payment today (see email!) Despite cancellation ?

Reply from Entity One
Received these lovely smelling sanitizers in super quick time. Lovely products xx
Fast shipping and great product.
Would definitely recommend.
I love these sanitiser bottles.. They smell lovely and leave my hands feeling soft .. I no longer have to use hand cream after I sanitise my hands. I will be buying more
Ordered and came before predicted, well wrapped. Lovely items great smell, ideal size and great usage. Would buy again.
Lovely hand sprays.
These smell incredible and so handy to keep in your pocket. Dry very fast. You won't be disappointed if you buy these.
Quick delivery. Lovely purse/handbag size spray, good quality product. Thank you!
Quick and efficient ordering/delivery process from start to finish! Cannot fault them!!
Smells insane!!! Never used a hand sanitiser that has left my hands feeling so soft without feeling sticky. Amazing product will be ordering again.
So happy with this hand sanitiser! It smells lovely & it’s the perfect consistency too. I would highly recommend this product- doesn’t dry your hands out either like quite a few other hand sanitisers do!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.