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Rated 1 out of 5 stars

I'd like to write my feedback here based on the most recent experience. I was looking for planet friendly dog food and stumbled Entoma Petfood from France which made sense as a Spain neighboring count... See more

Rated 5 out of 5 stars

Our French bulldog is quite sensitive for chicken, potatoe and the fillers the usual dogfood contains. He gets itchy from many of the normal brands. With Entoma, he seems to enjoy his food. He does... See more

Company replied

Rated 1 out of 5 stars

I made an order 2 weekend ago, and havent received it yet. Entoma petfood is extremely hard to get in dialogue with. I only managed once even though I have written several emails. No I just asked for... See more

Rated 2 out of 5 stars

I've been buying Entoma pet food the last 6 months for my dog. I think I've made 4 or 5 orders. Out of these, 1 was delivered to the wrong location, which I had to fix by picking it up. I have recei... See more

Company replied

Company details

  1. Food, Beverages & Tobacco

Information provided by various external sources

Sustainable pet food with insect protein


Contact info

2.3

Poor

TrustScore 2.5 out of 5

51 reviews

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Rated 5 out of 5 stars

Good for sensitive dogs

Our French bulldog is quite sensitive for chicken, potatoe and the fillers the usual dogfood contains. He gets itchy from many of the normal brands.

With Entoma, he seems to enjoy his food. He doesn't have any reaction or irritation. His fur looks good and he is lively. We're very happy with this brand and the subscription option.

March 27, 2021
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Reply from Entomapetfood

Hello Sir, thank you for your review and happy for your healthy bulldog :)

Rated 2 out of 5 stars

Always problems...

I've been buying Entoma pet food the last 6 months for my dog. I think I've made 4 or 5 orders. Out of these, 1 was delivered to the wrong location, which I had to fix by picking it up. I have received extra bills for 2 orders for shipping costs, which I have had to fix both times, though way too many calls and emails. 1 order was delivered 4 weeks after I made the order, which is weeks longer than expected delivery time. 
I love buying from small businesses and start ups but
I just don't want to deal with Entoma anymore because there are always problems with something, and the customers are left to deal with problems - which should be Entoma's responsibility. Your pet food is great but on every other indicator Entoma performs so, so poorly

March 10, 2021
Unprompted review
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Reply from Entomapetfood

Dear customer,

We apologize for the inconvenience caused by transporter issue, and we will duly solve your case.

Rated 5 out of 5 stars

My cat Bambou adores it

My cat Bambou adores it! She ate it like there is no tomorrow... Also it will be nice to know what kind of insects or larva are used in your products.

February 24, 2021
Rated 5 out of 5 stars

Excellent

Excellent, and Best wishes

December 23, 2020
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Reply from Entomapetfood

Thank you Sir for you nice comment and all the team wish you a merry Christmas!

Rated 5 out of 5 stars

The best food for pets!

My dog won't eat anything else. Always good delivery.

November 29, 2020
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Reply from Entomapetfood

Thank you very much for your nice review and trust!

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