Entoyment Tabletop Gaming and Hobby Centre Reviews 13

TrustScore 4 out of 5

4.0

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Company details

  1. Hobby Store

Written by the company

Entoyment is a Wargaming and Hobby Store in Fleetsbridge, Poole. With gaming tables available, club nights and a cracking local community. We stock miniatures, boardgames, paints, card games, scenery and accessories.


Contact info

4.0

Great

TrustScore 4 out of 5

13 reviews

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Rated 5 out of 5 stars

THE hobby and gaming store in the South

The best gaming and hobby store in the South. They moved last year to an even bigger site which is great! We've been shopping here since they first opened years ago in a tiny shop. They've grown so much and I think that shows that they obviously know what they are doing! Customer service has always been great and staff are very helpful.

January 2, 2026
Unprompted review
Entoyment Tabletop Gaming and Hobby Centre logo

Reply from Entoyment Tabletop Gaming and Hobby Centre

We very much appreciate this great review Michelle - it's good to know we're on the right track!

Rated 1 out of 5 stars

Terrible!!! So angry and disappointed

I called the store earlier to enquire if they had an item in stock, they did and I asked them to put it to one side which they said they would.

I drove 45 minutes from Southampton to be told when I got there that someone had purchased the item online and it was now unavailable.

Had they have told me this was a risk/possibility, I would have purchased the item online and picked it up.

I have now lost 90 minutes of my Sunday for absolutely nothing.

To say I’m angry, is an understatement!

May 11, 2025
Unprompted review
Entoyment Tabletop Gaming and Hobby Centre logo

Reply from Entoyment Tabletop Gaming and Hobby Centre

Hi Craig,
Thank you for taking the time to leave your reviews on Google Business and Trust Pilot.
We are so sorry to hear about your experience and the inconvenience it caused. We understand how frustrating it must have been to make a long journey only to find the item was unavailable. Your feedback highlights an area where we can improve, and we are grateful you brought this to our attention.
We strive to provide clear communication and excellent service, and it’s disappointing to learn we fell short on this occasion. We’ll definitely be reviewing our processes to ensure this doesn’t happen again.
If you could kindly contact us on entoyment@gmail.com we would welcome the opportunity to explain what has gone wrong in this instance, and let us endeavour to make this right for you and explore alternative solutions.
Thank you for your patience and understanding. We look forward to hearing from you.
Entoyment Customer Service

Rated 3 out of 5 stars

Unfriendly staff and cramped shop…

Went in there with my daughter to buy some Pokémon cards. The staff was very unfriendly. Didn’t acknowledge us/greet us (we were the only customers in the shop) and it felt very hostile from the moment you walked in. Shop is very cramped. At one point, one employee just started at me (I wasn’t facing him, but turned around to view another product). I guessed I needed to move so I moved out the way and he acted very weird? didn’t ask if he could move past me or say excuse me, just started. Didn’t ask if we wanted the receipt at checkout either. My daughter did want the receipt but has anxiety so didn’t ask because of the awkward environment. It felt like we were inconveniencing him.

On the other hand, there were a lot of games to choose from so I’d recommend if you want a table top game.

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing store

Great store, Always made to feel welcome by staff, unlike LVLUP.
Ed is a great laugh as are most of the staff and extremely knowledgable.
Always support your lgs and I'm lucky to have this one.

December 5, 2023
Unprompted review
Rated 5 out of 5 stars

Probably my favourite shop

I have both gamed and shopped at entoyment. Every time I've been made to feel welcome and the service is exceptional. Competitive prices and a massive range of stock. Literally a hobby dream land

June 21, 2023
Unprompted review
Rated 5 out of 5 stars

Gamed here a few times

Gamed here a few times, amazing staff and friendly community

August 26, 2022
Unprompted review
Entoyment Tabletop Gaming and Hobby Centre logo

Reply from Entoyment Tabletop Gaming and Hobby Centre

Thank you for your kind comments - very much appreciated

Rated 5 out of 5 stars

Tops for miniature gaming in the south.

Now at Fleetsbridge business centre in Poole. This huge shop has an enormous stock of boardgames and wargames, it's my go-to centre for internet sales. Friendly and helpful staff. Many tables upstairs for gaming, they run tournaments and large multi-player games when they can.

July 13, 2021
Unprompted review
Rated 5 out of 5 stars

Friendly & helpful

Always friendly and helpful. When I couldn’t find a game on the shelf they took my details and called me when it was available. Their bring & buy sales are great

August 21, 2020
Unprompted review
Rated 2 out of 5 stars

Don't trust it's in stock

I have made 3 orders on this site, 2 of which couldn't be completed due to items being out of stock (despite the website saying in stock). On my 3rd order, I waited 2 days to get a message saying it was on back order with no expected date.Cancelled order (this is a Saturday) and they will look to refund on Monday

March 21, 2020
Unprompted review

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