ENVI-1 Reviews 298

I ordered and paid for a tracksuit but it never arrived. Blaming courier but very obviously not despatched. No sign of refund.

Great quality tracksuits. On December 23rd I realised I did not have the tracksuit bottoms I thought I ordered for a Christmas present. I got on to the ENVI1 team straight away and they managed to dispatch the tracksuit bottoms immediately and within less than 24 hours they were delivered to my door. I was so appreciative of their speedy response and support so that I had the clothing in time for Christmas.

Package came quickly and on time and product is of high quality the customer service is amazing I’m very satisfied

Ordered tracksuit and hat 10/12/25 and still yet to receive the order or even a reply with many attempts to contact them

Absolutely shocking customer service. Took an order they didn’t have in stock they then promised it would be delivered before Christmas and it didn’t arrive still have no order and awaiting refund and it was ordered at the start of December! Avoid this company at all costs.

Great came fast ..
And we'll box...

the clothing itself is good quality but it is very overpriced and the shipping and delivery time is horrible i had to email them multiple times just to get them to deliver it as soon as possible and it said next day delivery but it was like 2-3 weeks

Ordered cap for my grandson. Company provided up to date information and delivery was prompt - efficient service.

Ordered a tracksuit 14/12/25 on a 3 day delivery, took the money but not had a delivery, DPD tracking number is wrong so we cant track it. Canr get hold of ENVI1 tried in 5 occasions with no success. Scam of a company especially near Christmas

The worst company I’ve ever dealt with ordered on 4th December on 2-3 day delivery on 19th December still not delivered after many emails got refund avoid this company

My son loves this brand, everything he’s bought so far is a perfect fit 👌 and looks quality on him. Would definitely order again delivery is excellent .. But if any problems they are really easy to get in contact with and will solve the issue immediately. Excellent service 🥰

A huge thank you to the lads for getting me sorted for Christmas, even though I know they were under a lot of pressure. I really appreciate you going above and beyond to make sure my parcel arrived. The level of customer service was absolutely brilliant. You’ve definitely gained a loyal customer in me. Wishing you all a wonderful Christmas!

I really thought my order wouldn’t get here in time but fair play to envy, they got it to my door on Christmas Eve and were very helpful updating me. Have bought from them many times before the Xmas rush and always received next day and will definitely buy from them again as the quality is great and my teens love the clothes!

I ordered a tracksuit and it got delivered and it didn’t fit me
I got in contact with them and they wore able to return the tracksuit and give me an exchange on Christmas Eve so I will have it on Christmas
Very good customer service

My son was delighted with his first order tracksuit & jacket so delighted he asked for another tracksuit which I ordered for him on the 17th with next day delivery.recived one update that dpd received my order & awaiting package and that's all I got..I emailed & messaged on Instagram to no reply..so annoyed you were accepting orders until 2pm on the 23rd for delivery 24th but yet you couldn't fulfill orders made the week before.

Customer service great. Tracksuit arrived just in time for Xmas. Son very happy with it!

Order only took 3 days and came before Christmas and all the clothes where top class really would recommend great at replying to any questions also

I ordered a digital tracksuit on the 10th of December I emailed envi once or twice and they replied so quick with updates and reassuring me it would arrive. Very thankful 🙏 thanks again

I received the wrong t-shirt and didn’t receive my tracksuit.terrible customer service.

Appalling communication with customers & Delivery is certainly not next day!!!!!!!

After several emails and DM'S sent on Instagram there has been no direct contact, an automated email was sent in reply telling me that there is a delay and I am guaranteed to receive my order before christmas.

It is now 14:20 on the 22nd December and the tracking information has not changed. It states DPD are still awaiting the parcel.

This order was placed on the 10th December at 12:15pm and it stated next day delivery when purchasing.

I can understand it's a very busy time of year but the customer care or the lack there of is deplorable.