Envio Rentals Reviews 475

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the efficiency and ease of the hiring, delivery, and return processes. Customers consistently praise the quality and functionality of the products, noting that the equipment worked perfectly and met their needs. The service is described as professional, responsive, and excellent, with many appreciating the clear communication and straightforward procedures. Though some people found the software download a little difficult, the overall sentiment is that the products are very easy to use. Additionally, a few customers experienced a delivery issue due to a courier glitch, but the company resolved it by extending the rental period.

What people talk about most

Product

Customers consistently note positive experiences with the product, highlighting its quality and ease of use.... See more

User experience

Consumers find the user experience to be positive, with many describing the program, scanning, and overall... See more

Return policy

Customers had positive experiences with the return policy, consistently describing the process as easy and... See more

Service

People report positive experiences with service, consistently highlighting its professionalism, efficiency,... See more

Delivery service

Users describe positive interactions with delivery and return services, highlighting their simplicity and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Save so much time and effort to scan the family photographs that spanned many decades (ie. all shapes and sizes of photos). The scanner once the software was download was fantastic and very... See more

Rated 5 out of 5 stars

Hired an Epson Photo scanner to scan a couple of thousand old photo prints i had from the 80s & 90s ... Scanned them all easily in a day or so and the scanned images were excellent Had an unusual... See more

Rated 5 out of 5 stars

Very impressed by efficiency and ease by which I was able to hire my product with Envio. The web based rental process works really well, is clear and made renting the device simple. Deliver was effici... See more

Rated 5 out of 5 stars

Hiring kit can be nerve wracking. This was easy and straightforward. The hiring, delivery, and return were simple processes. The scanner worked very well (lots of online videos to help). Envio prompt... See more


Company details

  1. Electronics Company

Written by the company

Short-term access to things you don't often need. Free national delivery & return included.


Contact info

5.0

Excellent

TrustScore 5 out of 5

475 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality in every respect

Quality, well maintained product delivered as stated and with very easy return process. Simply can't fault this company and would highly recommend and certainly use again if the need arose.

March 12, 2026
Rated 5 out of 5 stars

Excellent service

It's simply not worth buying a scanner, when you can rent top quality equipment. A very slick service, simple instructions and also easy to return without needing to find cardboard boxes etc.. 5 star service, and would thoroughly recommend.

February 23, 2026
Rated 5 out of 5 stars

the most rewarding week ever

I have just finished a one week hire of a photo scanner. I had 6 plastic crates full of loose photos and now I have them all digitised. I have put some aside to keep and I will be putting those in an album or two. I have been wanting to do this for 15 years and I have finally done it. The sense of achievement is unbelievable. I am going to send photos out digitally to family members and i am also going to buy a digital photo frame for them all to be scrolling through for our pleasure. I had some problems getting the scanner set up in the first place, I'm not brilliantly computer literate and it was my computer that was the problem, not the equipment I hired. Jack was so incredibly kind and patient and I got there in the end with his help. It was easy to use and I have digitised hundreds and hundreds of photos. Everybody I have told about this says they want to do the same thing and I hope they do, it was a great project to complete and I am thrilled to bits.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great company to del with

Hired an Epson Photo scanner to scan a couple of thousand old photo prints i had from the 80s & 90s ... Scanned them all easily in a day or so and the scanned images were excellent
Had an unusual problem with the initial software install but the Envio help line, although not being aware of that problem occuring before, helped me resolve it very promptly.
Great communications from Envio before, during and after the hire session. The scanner actually arrived early and well packed in a crate. The return process was very easy.

February 9, 2026
Rated 5 out of 5 stars

First rate service - highly recommended

I would strongly recommend Envio Rentals. The service was first rate and the scanner arrived on time and worked perfectly. The whole process was seamless and easy. I saved a fortune compared to buying a scanner. I scanned nearly 3000 photos in about 5 hours!

February 6, 2026
Rated 5 out of 5 stars

An absolutely marvellous service

As usual an absolutely marvellous service. It would have given me piece of mind to know the scanner had got back to Envio Rentals, however, the process of posting it back was very easy. Envio Rentals are always great and I have used them many times.

February 3, 2026
Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service. Photo scanner was exactly what I needed. Really easy to use and then return. Super quick process as well. Would definitely use again if I ever needed!

January 21, 2026
Rated 5 out of 5 stars

Excellent all round

Excellent scanner, great service and easy to receive and return. All in all will definitely be using this again.

December 17, 2025
Rated 5 out of 5 stars

The scanner was delivered early which…

The scanner was delivered early which was very helpful but with the original agreed return date at no charge. All worked well and gave good/satisfactory results from some very and poor slides. I was very pleased with the result. Finished ahead of return date so returned early.

November 16, 2025
Unprompted review
Rated 5 out of 5 stars

The whole experience was great

The whole experience was great - from the concept (being able to borrow a piece of tech), to the logistics (shipping to and posting back was easy), to the equipment itself (good quality, easy to use and good instructions) and the interaction with Envio - all great!

October 28, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look