Enviroadvance Reviews 109

TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

The parcel arrived well packed and in good condition. It also arrived in the time as specified so not a bad experience however when unpacking the item it did not come with any manual or instructions w... See more

Rated 5 out of 5 stars

Speedy delivery and an amazing product. After only finding in-line fans that required complex wiring and extra controllers, the Cloudline was just a plug-in with controller included. And the only soun... See more

Company replied

Rated 5 out of 5 stars

After investing in a Marantz AV Receiver I read several articles on heat management and the general consensus was to go ahead with an Aircom cooling system. I chose the T8 and bought it on a Frid... See more

Rated 5 out of 5 stars

Well i can’t say enough good things about this company I made a mess of my Order and changed my mind on what would work for me so i made the call with tail between my legs lol spoke to a fantastic m... See more

Company details

  1. Wholesaler

Written by the company

We are technology experts bringing advanced environmental control hardware from leading brands and manufacturers. We are the approved UK AC Infinity Distributor. Advanced cooling solutions for your rack, cabinet, closet and equipment needs. Choose from the world class leading Aircom, Airplate, Cloudplate and Airframe series for exceptional innovation and performance. We sell direct to end users, the AV & IT Installer trade and wider industry.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

109 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Advisory note to check packaging on receipt of product.

Advisory note. If your packaging is damaged or marked on receipt and you have to return the product you will be assumed to have caused it. I got a 40% deduction as I did not check the packaging thoroughly so did not inform this company immediately. Product ok and delivery ok just did not meet my needs. Not sure if product was new as no silica gel sachet inside the box!! Response to emails indicated customer service poor if you have an issue as I did. You live and learn so make sure to inform this company immediately should you have a problem with packaging etc. Company stance is no damage or marks could possibly have occurred on their premises lol.

July 18, 2023
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Reply from Enviroadvance

Hi Paul, thanks for taking the time to write a review. I am sorry that you were not happy with the product you selected and wanted to return the item.

Unfortunately the product arrived back with numerous handling, installation and usage marks resulting in the product being unfit for any sale and has subsequently been recycled at our cost. We are not sure why you mention only the packaging in your review.

We have reviewed your email thread once again, and we notice you have not mentioned at anytime, before we refunded you, that there were any issues or concerns with the condition of the product or its packaging as you received it.

We feel your review is disproportionately unfair since we only supply factory new products and all we ask is you return them in the same condition. This is standard for most businesses, especially small ones.




Rated 5 out of 5 stars

Very helpful staff

Just had a very informative discussion with someone on the phone regarding the differences in the cloudplate and component cooling systems, they definitely know their stuff and will be purchasing more equipment in the near future. Very helpful staff.

August 16, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service and product

Excellent service from the folks at Enviro Advance. They were more than happy to amend my order when I realised that I had ordered the wrong item for my requirements. The AC Infinity Cloudplate T1 that I then choose was shipped at soon as it came back into stock. Well worth the wait as the T1 is an excellent quality piece of kit. The fans are very quiet even when running at full speed. The flexibility of the controls is also extremely good and I now have the settings optimised and the T1 is keeping all of my equipment cool at a steady temperature.

July 15, 2023
Rated 5 out of 5 stars

Buying from Enviroadvance

The item I ordered arrived on time and was extremely well packaged. It was as described and is now working well with an included UK plug power supply.
I will have no hesitation using them again in the future.

June 12, 2023
Rated 5 out of 5 stars

S3 Airplate purchase

Despatch and delivery was quick after placing my order. The product itself S3 Airplate is quiet, sleek and easy to install.

May 25, 2023
Rated 5 out of 5 stars

Don’t let limited reviews put you off.

I was initially hesitant to make a purchase as there seemed to be only limited reviews on trustpilot. However, the professional quality of the website made me decide to place an order, and I’m very happy that I did. I got an email from Kate informing me that the product I wanted had gone out of stock and was on back order, but that stock was expected in the next couple of days. I said that I was happy to wait, and actually the very next day received a further update that the product was now available and would be sent out. The day after that I received the product which was very well packaged. Excellent service, delivery and communication from Enviroadvance. Thanks!

May 30, 2023
Rated 5 out of 5 stars

Quality Product

Fast delivery, good price, quality product. The fan and housing are the complete finished article, they look excellent on our home theatre cabinet and provide ample cooling, what more could you want?

April 24, 2023
Rated 5 out of 5 stars

Best price out there!!

Best price out there!!
Just as quiet as previous ones I've had, so not fake either
👍👍👍
And was next day delivery

February 6, 2023
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Reply from Enviroadvance

Thanks for the great review

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