Very professional, experienced staff. At last minute mini-digger delivery was a problem due to overhead wires. This did not faze the workforce at all. Extra hands were provided. Any optio... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Very professional, experienced staff. At last minute mini-digger delivery was a problem due to overhead wires. This did not faze the workforce at all. Extra hands were provided. Any optio... See more
Company replied
The office and on-site team communicated effectively. Nathan and Callum were excellent on-site, and although the task took slightly longer than anticipated, I was comfortable leaving them to wrap up t... See more
Company replied
We had an area of bamboo travelling under the garden wall from next door. As next door were not cooperative we decided to bite the bullet and have an area of the patio dug-up, roots removed and a... See more
Company replied
The two day contract was completed early, but some large pieces of concrete were left buried quite near to the surface. These took some effort, on our behalf, to remove them a few days later. Hopef... See more
Company replied
Environet is the UK’s leading specialist in the removal of Japanese knotweed, bamboo and other invasive plants. The company, which is 100% owned by its employees, has over two decades of experience helping homeowners and homebuyers, developers and contractors to remove invasive plants from gardens and development sites. We invest heavily in research and development to find the most effective and environmentally-friendly ways to deal with Japanese knotweed, such as the development of our unique, patented Xtract™ machine, hailed as the most natural and eco-friendly method of removing knotweed rhizome from the ground. Environet was named 'Contractor of the Year 2020' by our industry trade body the Property Care Association (PCA). Visit Environet at www.environetuk.com or call 01932 868700 to speak to one of our experts.
Clockbarn, Tannery Lane, Send, GU23 7EF, Woking, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good communication from office and on site team.
Nathan and Callum were great to have on site - the job took a little longer than planned but I felt confident leaving the guys to finish off without us on the extra morning. They were careful not to damage the garden and left everything very tidy. Thank you

Reply from Environet UK
Team arrived on time and did a great job leaving the site tidy. They dealt with an (unreasonably) grumpy neighbour with great tact and diplomacy. Very happy customer.

Reply from Environet UK
I cannot recommend this company highly enough. They were extremely professional and set about the difficult work of removing the extensive areas of bamboo in our garden with the utmost skill. We are very pleased with the result.

Reply from Environet UK
Very professional, experienced staff.
At last minute mini-digger delivery was a problem due to overhead wires.
This did not faze the workforce at all. Extra hands were provided.
Any options or issues were discussed before proceeding on that section of the job.
Great clean-up job especially as it was in poor weather.
Nice guys as well to have around the house.

Reply from Environet UK
The team was friendly and approachable and kept us informed of the work scope, they cleaned up when the work was completed.

Reply from Environet UK
All of the members of the team worked well and efficiently and were polite. The leader - Joe kept me informed about what they were doing and the progress of the job.

Reply from Environet UK
From first contact with Richard, the survey from Mat and the actual removal work done by Gavin I always felt reassured that I was dealing with a reputable company of experts.
I bought a house and had no idea that there was bamboo in the garden and even if I had, I initially had no idea that bamboo was invasive. It all came as a very nasty surprise!
While the problem was not that extensive I wanted it dealt with. Gavin did an incredible job in cold February weather and was so easy to deal with. He kept me updated on everything that was going on and left the garden very tidy.
Having this type of work done isn't cheap but it was worth it to me to use a specialist company, who will return to monitor the situation in the next few years (as I also took an extra guarantee).

Reply from Environet UK
Quite pricey but we wanted a company that could deal with the bamboo roots that we had , the guys that came were respectful and polite and did the job

Reply from Environet UK
Excellent service - efficient, site left tidy afterwards, good comms throughout.

Reply from Environet UK
Can’t fault Environet- communication was brilliant from start to finish. Whole thing very quick and painless.

Reply from Environet UK
I had an overall mixed experience with Environet UK, so I’m giving 3 stars. The free identification service was helpful and quick, which was a good start. Communication was generally decent, but there were some issues, like delays in scheduling and the contractors not being fully prepared. The removal team worked hard, and I appreciated their effort, but the process could have been smoother. It’s a bit pricey, and while the guarantee is reassuring, I feel the service could use more attention to detail. Decent, but room for improvement.

Reply from Environet UK
We had a very positive experience with Environet. Both the surveyor and the team who dealt with the removal of bamboo from our garden, were professional, friendly and very helpful. They were punctual, worked extremely hard in cold January weather and left the garden tidy on completion. It is a huge relief to now have a bamboo free garden and we strongly recommend Environet.

Reply from Environet UK

Reply from Environet UK
Good time keeping
Efficient at clearing bamboo
Friendly and informative

Reply from Environet UK
On site team arrived promptly, were well organised and explained all aspects of the clearance. Were clean, tidy, well mannered and exceedingly efficient.
Office team were efficient, polite, helpful and professional.

Reply from Environet UK
Good communication prior to and during the work. The team arrived punctually and removed the bamboo efficiently. All left tidy

Reply from Environet UK
The Environet operative arrived punctually and got down to work immediately, despite the appalling weather. The work was completed early on the same afternoon.

Reply from Environet UK
I got in touch with Environet about a potential weed issue identified at a property that we are in the process of purchasing. Their employee Carlene Rollinson was extremely helpful in answering all my queries, I felt that her advice was extremely helpful in our particular case and would really recommend both her and the company others. Thank you once again!

Reply from Environet UK
Turned up on time. Got on with the job. Left the site clean and tidy. Pleasant people to deal with.

Reply from Environet UK
Just got on with the job, no fuss, no bother. Minimal mess.

Reply from Environet UK
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.